New GUI

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by raott, Oct 23, 2017.

  1. Nov 9, 2017 #161 of 2621
    PhilS

    PhilS AllStar

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    ATT forum links with GUI announcement working again. See post #147. They just moved them to a different area of the forum.
     
    jimmie57 likes this.
  2. Nov 9, 2017 #162 of 2621
    dod1450

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    Had a technician out yesterday to try to resolved the freezing problem. He did a force download and for some unknown reason it did not upgrade to the software that has the new menu. It down loaded version 0D80. I will see when I do see the new software.
     
  3. Nov 9, 2017 #163 of 2621
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    One can only download software that's "currently" in the stream. New NR software is normally only available in the wee hours until it stays active. At the time the tech did a forced download 0x0d80 was in the stream. The new UI software is a slow roll out and will take time before everyone is upgraded.
     
  4. Nov 9, 2017 #164 of 2621
    Wolfmanjohn

    Wolfmanjohn Cool Member

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    I'm trying to look at this thing with an open mind; with that said and all things considered, I can't find anything to significantly dislike.
     
    Rich likes this.
  5. Nov 10, 2017 #165 of 2621
    Rockywwf

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    Then why am I only seeing the new GUI when the server is rebooting and it says “Connecting”? When the server reboots I then see the old GUI. Maybe this is on the boot chip already on the clients.


    Sent from my iPhone using Tapatalk
     
  6. Nov 10, 2017 #166 of 2621
    Rockywwf

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    Same here


    Sent from my iPhone using Tapatalk
     
  7. Nov 10, 2017 #167 of 2621
    Willh

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    same here too, i have a C51-700 Genie Mini in my room at home and i got the 0xfb7 update.

    here's what all has changed so far as this update rolled up parts of the new GUI:
    New start screen for when you turn the Genie Mini on.

    Format options have changed from the old GUI to new one.

    follow setting menu pages have changed to the new GUI:
    Display: Video settings, TV Ratio, TV resolution, Captioning
    Audio: Dolby Digital
    Remote Control: all of this section of setting menus have changed
    Power Savings

    the rest of the the GUI retains the old GUI look for now, i'm sure next few updates could get the rest of the GUI on the Genie Mini updated to the new look.
     
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  8. Nov 11, 2017 #168 of 2621
    Dave_S

    Dave_S DBSTalk Club Member

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    Cancelled my sub yesterday. I am so frustrated by the new gui, how unresponsive it is and the terrible layout. Oh well I am saving a lot of money not having to pay DTV any longer.
     
  9. Nov 11, 2017 #169 of 2621
    icr2002

    icr2002 Mentor

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    FIX THIS ATT... put the logo channel number and that info back on the left side of the infobar. Hate it on the right!
     
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  10. Nov 11, 2017 #170 of 2621
    Willh

    Willh Legend

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    the GUI is new and is still in the "working out the bugs" phase, are you sure you are leaving DirecTV cause of it or is the GUI the "straw that broke the camel's back" and it was one of the many reasons who you didn't want DirecTV anymore.

    cause leaving over a GUI that is so new, the bugs haven't been fixed yet seem like a weird reason to drop a TV provider.
     
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  11. Nov 11, 2017 #171 of 2621
    GordonGekko

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    The shaded progress bar must be fixed or fast forwarding through sports will be degraded. I will give them time because I really don't like cable and I am not fully certain TIVO won't force everyone to the Hydra update which has implemented that same shaded progress bar but I'm not confident Directv will fix the major mistakes they made with this GUI.

    The info box that enlarges when scrolling through the Playlist or through custom keyword searches, it makes it difficult to read the choices above and below the large info box.

    The inane software choices continue to pile up.
     
  12. Nov 11, 2017 #172 of 2621
    slice1900

    slice1900 Well-Known Member

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    If they don't want customers to leave over it, maybe they should wait to release it until those bugs are fixed.

    It sure looks like a manager somewhere was told "the new GUI has to be released by this date", probably because they have some advertising campaign planned soon. From the sound of things, it should still be getting picked apart by the CE crowd, not ordinary customers who just have everything change on them - and not for the better - without any warning and even worse some of them get recordings deleted too!

    I mean, I'd be pissed as hell if my phone updated itself to a new version of the OS without my consent, which changed the interface, made it slower, took away functionality I'd become accustomed to, deleted some photos I'd recently taken and left me no option to go back!
     
  13. Nov 11, 2017 #173 of 2621
    GordonGekko

    GordonGekko Active Member

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    Exactly and I don't know if anyone else is noticing this but there are times when you jump into a recorded program, you hit fast forward and nothing happens, at times there is a delay on the responsiveness of the remote.
     
  14. Nov 11, 2017 #174 of 2621
    ejbvt

    ejbvt AllStar DBSTalk Club

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    The CE crowd does pick it apart but nothing is done about it. The fade, the all channels recording, everything that everyone is complaining about has been picked apart and reported since August in the CE group. They don't care. Directv doesn't care. AT&T doesn't care. No one cares.
     
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  15. Nov 12, 2017 #175 of 2621
    MysteryMan

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    AT&T/DIRECTV does care. They just move like molasses going up hill in July when it comes to addressing issues. Remember, it took AT&T/DIRECTV over a year to correct the audio drop out issue with the C61K-700.
     
  16. Nov 12, 2017 #176 of 2621
    compnurd

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    So we should just accept it then?
     
  17. Nov 12, 2017 #177 of 2621
    MysteryMan

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    Just stating the facts. It's up to the customer to accept it or move on to another TV service provider.
     
  18. Nov 12, 2017 #178 of 2621
    compnurd

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    Then i wouldnt say ATT/Directv does care. Otherwise on all issues they would have resolved faster
     
  19. Nov 12, 2017 #179 of 2621
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Let's just say the level of care isn't on par as it was before AT&T purchased DIRECTV.
     
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  20. Nov 12, 2017 #180 of 2621
    ejbvt

    ejbvt AllStar DBSTalk Club

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    If they cared, they would have left the interface that worked alone...
    If they cared, they would fix the audio/video drops that plague some of us...
    Directv might have cared. AT&T doesn't.
     

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