Any ideas why this might be happening? When I press "List" on the remote, the pictures freezes and I can hear audio, then the audio drops completely. H25 won't respond to any remote commands. Only occurs when I try to access the DVR list. Everything else works fine. Guide, channel changing, menu access - all good. Passes test(s) and status say it's connected to Whole Home DVR service. Connected to set via HDMI, if that matters. I've RBRed it and pulled the plug, but it happens again. Just had this installed on Monday (replaced a mini Genie) and it was working fine until yesterday. Don't receive any error codes or any other indication that there should be an issue. Thanks.