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New HR34 and 5 H24 installed. 3 days later and 2 techs still having issues???

Discussion in 'DIRECTV Installation/MDU Discussion' started by mbootag, Jan 30, 2012.

  1. mbootag

    mbootag New Member

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    Jan 25, 2012
    Ok got my HR34 and 5 H24's installed Saturday and 2 techs, 2days later and one coming back today.........
    Issues:
    Can’t see hr 34 recordings from any of the HD boxes.
    Both broadband decas keep losing internet and are really hot!
    Picture freezing up
    Setup
    16swm, and two swm8 port splitters, one per swm channel 1 & 2
    current setup from second tech has
    Ch1 Swm8 splitter has:
    HR 34 and broadband deca
    Ch2 Swm8 splitter has:
    5 H24’s and a broadband deca
    He added a 2nd broadband deca to ch2 because he though each need its own and ch1 could see the internet?? After installing the second one on ch2now none can see the internet and They are really hot!!!!
    The tech is coming back out with another 16swm and plans on replacing it today.:mad:
    Any suggestions???
     
  2. azarby

    azarby Hall Of Fame

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    Dec 15, 2006
    Only one DECA is needed. Having two will mess things up big time.
     
  3. ndole

    ndole Problem Solver

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    Aug 26, 2009
    Also, the leg with the HR34 and the DECABB should only have a 2way splitter. That 8way is overkill, and isn't doing your HR34's connectivity any favors either.
     
  4. mbootag

    mbootag New Member

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    Jan 25, 2012
    I will have the tech remove the swm8 splitter off channel one and just use a single splitter with the HR34 and just a single broadband deca connected to it......
    I will have him remove the broadband deca on ch2 swm8 splitter also so I will have just one.
    Thanks Guys I hope we can get this resolved when I get home today!
     
  5. worker

    worker Cool Member

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    Dec 13, 2008
    Channel 1 on the SWM use a 4 way splitter and connect 4 H24's. Channel 2 on the SWM use a 2 way splitter and connect the HR34 and 1 H24. Use the ethernet port on the HR34 to brigde to the internet. This way you dont need the broadband DECA and you minimize splitter loss.
     
  6. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    A "quick fix" [or temp] might be to remove the splitter for the HR34, and connect it to the SWiM. Move all the receivers over to the other leg on the SWiM with the 8-way, and have the one BB DECA connected there.
    DECAs do get warm, since they have a transmitter in them.
    Once you sort out the double network bridging, reboot all the receivers and then check.
     
  7. mbootag

    mbootag New Member

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    Jan 25, 2012
    Ok after cleaning up install wiring, removing one 8 swm on ch 1 and replacing it with a spiltter and attched HR34 and decabb see picture.
    I also added 1inch stand offs on the swm16 for added cooling becasue its in the attic.
    Rebooted all and the freezing stopped but still wh drv not availble.
    Replace HR 34 wh working on 3 out of 5 H24.
    Replace 2 H24 with H25 all system working.
    I remember one tech saying that you could only have 3 H24 on a WH swm system so my other 2 would not see the WH DVR???
    So I now have 3 H24 and 2 H25 and 1 HR34 all good.

    Thanks for all the replies and I will post an update after I get a few days of run time..........
     

    Attached Files:

  8. NR4P

    NR4P Dad

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    Jan 15, 2007
    Sunny Florida
    The tech may have been saying that the HR34 can provide only 3 WHDVR streams at a time. So if you are testing WHDVR service and 4 H24/H25's are trying to do WHDVR at the same time, you will have an issue.
     
  9. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    Correct, but to clarify, all 5 of the H2x's will be able to see the PlayList on the HR34, however, you can only stream to 3 of them at a time.

    - Merg
     
  10. DarkLogix

    DarkLogix Godfather

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    Oct 20, 2011
    what you need one is the following

    supplies
    2x 2ways (only one if a CCK-W is used)
    1x 4way
    1x CCK

    then put 4x DVR's on one port
    then put the HR34 and the 5th DVR on the other
    and ensure that the PI is ether connected to Port 1 or to the PWR port
     
  11. Choir

    Choir Mentor

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    Feb 11, 2008
    From a splitter standpoint I can understand putting 4 receivers on
    one SWM output and the HR34 and 1 receiver on the other SWM output.

    But I also thought the idea was to evenly balance the SWM channels used on each output.
    Putting the HR34 by itself on one SWM output uses 5 channels, and all 5
    receivers on the other SWM output uses 5 channels.

    I am not sure which configuration would work the best,
    but I suspect that the use of fewer splitters outweighs
    having 1 receiver on SWM channel 6 rather than SWM channel 5.

    Maybe VOS can weigh in on this.



    Choir
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    Your suspicions are correct.
    The difference in cable loss between SWiM channel 2 and 9, with 100' of RG6 is about 3 dB, which is less than one 2-way splitter.
     
  13. DarkLogix

    DarkLogix Godfather

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    Oct 20, 2011
    Your idea is right but your follow through is off

    5x DVR's will use 10 channels
    1x HR34 will use 5 channels

    by putting 4x DVRs on one port that fully uses all 8 channels
    then with the HR34 and 1 Dvr on the other that uses 7 channels

    you know what scratch that I misread and though he had 5x DVR's not 5x recivers
     
  14. mbootag

    mbootag New Member

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    Jan 25, 2012
    Just posting a update.
    After a week of run time and watching shows in all rooms system is working flawless.
    Thanks again for all you help!!!!!
     
  15. wallfishman

    wallfishman Icon

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    Dec 31, 2008
    will this work? I was told hooking up HR34 hooks up exactly like HR24. If you plug ethernet straight into HR24 it disables whole home.. is HR34 ethernet port different ???
     
  16. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Yes the HR34 is "different" and doesn't disable the internal DECA, but "some" have problems with the HR34 working as a bridge, though it has been verified that it is a supported method.
     
  17. wallfishman

    wallfishman Icon

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    Dec 31, 2008
    that would be nice if that worked properly. i just hooked one up right next to a router. i used a 2 way and a bbdeca. good stuff, thanks !!
     
  18. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    I think there are at least a few HR34 users that wish for that. :lol:
     

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