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New install ip address, local link?

Discussion in 'DIRECTV Connected Home' started by TedBarrett, Aug 3, 2012.

  1. wahooq

    wahooq New Member

    931
    1
    Oct 19, 2011
    Tulsa, OK
    IM fairly certain and i could be wrong but i dont think the hr34 presently sup[ports the ipad app...ive seen some work arounds but not sure if its fully operational
     
  2. wahooq

    wahooq New Member

    931
    1
    Oct 19, 2011
    Tulsa, OK

    http://www.directv.com/DTVAPP/content/technology/mobile_apps/ipad
     
  3. Shades228

    Shades228 DaBears

    6,081
    45
    Mar 18, 2008
    Correct page but wrong requirements and restrictions:

     
  4. wahooq

    wahooq New Member

    931
    1
    Oct 19, 2011
    Tulsa, OK
    nah i snipped it.......
     
  5. TedBarrett

    TedBarrett Godfather

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    Oct 10, 2007
    Emailed DirecTv tech support a direct question: Does the HR34 support the iPad app?

    Found this thread interesting
    http://forums.directv.com/pe/elementDisplayRedirect.jsp?elementID=11020412

    Some proclaim the PI must be on its own line from the 8 way
    Others say that's not the issue.

    From the pics I learned I have an SWS8, not a SWiM.
     
  6. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    Mine has always been in some configuration like this:

    [​IMG]

    One had a 2-way between the PI and the dish, and currently I've added a SWiM-16 between the PI & the dish.
    Haven't had a problem in almost 5 years.

    Those that have had problems, boil down to the PI being too close to the SWiM [15' min] or too close to a receiver with a DECA, which adding more coax or a splitter resolves.
    None of this seem to be your problem though.
    Your H25 sees & plays recordings, right?

    I don't know why some think the PI is some mystery causing part.
    In the RF path it merely has a coil to block RF from passing to the power supply, and a cap to block the DC power from the receiver.

    [​IMG]

    The combination of a coil & cap can cause the RF to see a strange impedance, but this can be stabilized with a bit of loss/resistance on both sides.
     

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  7. TedBarrett

    TedBarrett Godfather

    294
    0
    Oct 10, 2007
    The H25 works like a champ. It plays back from and schedules recordings on the HR34. Shows up on the iPad - can't do much though because it's not a DVR.

    Thanks for the circuit lesson. Hope the installer re-wire works but I have less and less confidence.

    The H25 loads and runs the DTV Internet apps but the '34 never does.
     
  8. mjwagner

    mjwagner Icon

    667
    34
    Oct 8, 2005
    My HR34 works just fine with the iPad app....
     
  9. TedBarrett

    TedBarrett Godfather

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    Oct 10, 2007
    Email back from DirecTv:

    Well well.
    Installer should be here soon. He asked his boss if the iPad should work. He said it works on his HR34 and iPad.

    Let y'all know.
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    I wouldn't get too worried if nothing changes today.
    I've checked with "some people", and you can expect the iPad to work with the HR34 "soon". There are a couple of changes in the works that will be forth coming.
     
  11. mjwagner

    mjwagner Icon

    667
    34
    Oct 8, 2005
    Interesting. I suppose it depends on how they define "work with". I have been using my HR34 with the iPad app for a couple of weeks now (ever since I had my HR34 installed) and the only anomaly that I have discovered is that the "Currently Watching" pane does not always sync up with the HR34. Other than that I have not run into any problems.
     
  12. TedBarrett

    TedBarrett Godfather

    294
    0
    Oct 10, 2007
    Installer came and went. Moved the power injector to its own coax off the 8-way (green band, extra ports all capped). There was already a second coax run through the attic from the old pre SWM HDDVR satellite setup a couple of years back. No luck. Guess I'm waiting on a software release from the mother ship.

    Thanks for all the insight and education.

    Ted
     
  13. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,364
    580
    Dec 2, 2010
    Winters,...
    What might be useful is Waltz49's browser based app. Search for that name in bold if interested. Works on most browsers and platforms for many functions on most receivers... (note qualifiers; I don't have a '34 nor have I used his app for a while as I have an iPad3.
     
  14. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    With my HR34, sometimes the HR34 shows up without issue and sometimes it doesn't. Sometimes my whole PlayList is there and sometimes it is missing items. It's definitely not perfect, but I don't mind muddling through with it.

    - Merg
     
  15. TedBarrett

    TedBarrett Godfather

    294
    0
    Oct 10, 2007
    SOLVED!!!
    Someone on the Directv tech forums figured it out. Just call and have D* deactivate and reactivate the HR34. Apparently when it was first setup something went wrong with the database entry on the directv.com end. De and Re activating erases and re-enters those identifiers.
    Woo Hoo!
     
  16. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,364
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    Dec 2, 2010
    Winters,...
    Good news!

    And thanks for posting the solution.
     
  17. BengalMan

    BengalMan New Member

    9
    0
    Nov 21, 2012
    This thread has been very beninficial, but very frustrating at the same time. I had my service hooked up a week ago. My HR34 is connected to the internet. I can get VOD, it sync's with all my client boxes on 3 other tv's.

    Problem is that despite being connected to the internet, VOD working, and whole home DVR working, my iPad and iPhone and laptop don't find the HR34 on the network, rending the DTV Everywhere functions useless. My apps on my HR34 also don't load.

    Now, the way to fix this is deactivating the receiver, then bringing it back online. The issues I've fought with tech support reps over and over on in the past few days is this:

    1: Since I don't have any other tuner boxes besides the HR34, deactivating it will effectively wipe out my account. After that, they tell me...
    2: Since I'm a new customer and have all sorts of discounts, by deactivating my receiver, and re-adding it, it will boot all of my discounts.

    So how do I get this done? I've gotten to the point that today I threatened to cancel my service all together after just a week because I've spent nearly 15 hours with CSR, Tech Support, installer's coming back and checking things out, etc. Funny thing is this whole time I've referenced DirecTV's OWN forum's with 4+ pages of people having this exact issue, and the two simple fixes, deauthorize, then re-activate, or a replacement box. Well the retention guy had a replacement box out to me within a few minutes. Something every other person absolutely REFUSED to do.

    What sucks is all this could been avoided if someone just deactivated my box and reauthorized it. My question is, given the above circumstances, how on earth can I convince someone to do what seems to me as something so simple?
     
  18. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,364
    580
    Dec 2, 2010
    Winters,...
    Welcome to DBSTalk! Sorry for your problem. What IP is showing on your '34 (aka "Genie"). What is your DNS server? I put all my boxes on 8 8 8 8, which is a Google server. That might help.

    Can you access and use the iPad app on the other receivers?

    Keep us posted!
     
  19. TedBarrett

    TedBarrett Godfather

    294
    0
    Oct 10, 2007
    Is the mobile app working with the replacement HR34?
     
  20. BengalMan

    BengalMan New Member

    9
    0
    Nov 21, 2012
    I don't have any other receivers, the others are just the little Genie clients, not tuners, which is the issue in deactivating the Genie that I was speaking of.

    My internet is roadrunner through Time Warner Cable, using a Apple Airport Extreme as my wireless router. Here is the data from the System Info on the Genie:

    IP: 10.0.1.6
    Subnet: 255.255.255.0
    Default Gateway: 10.0.1.1
    DNS: 10.0.1.1

    10.0.1 lines up with all my other devices that I can see. I don't know much about in-depth networking, port forwarding, etc. Don't know if any of that applies here. They did say that 1701 and LT2P need to be open, but from what I've read, the Airport Extreme handles, forwards, and opens all ports on it's on without having to do anything.

    It was just sent out today, don't know for a few days.
     

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