if anyone here is good at using dishpointer.com the address is: 110 margate avenue marmora, nj 08223 I would love a confirmation if this installer was being truthful. He came over as being rather lazy. I am getting a 2nd opinion, a supervisor should be out tomorrow to check it out. He said my standard def signal levels were 100%, my HD signal levels were around 50% and he couldnt activate the boxes since it has be greater than 80%. His exact words to me: "you have to cut or prune that tree, I can not install everything and wait for that to get done, if this job isnt marked complete i do not get paid" Understandable, but very frustrating for me. I bought a new home and its been too many days without TV. I have a tree guy coming today to give me an estimate to get rid of it. Here is the tree: That tree is not as close to the house at it seems, that is atleast 20 feet back, but I do agree it is a 40ft tall tree. Probably going to cost me 500-1000$ to remove it. That is the SouthWest Corner of the home shown in the picture. Any suggestions? So frustrating. He showed up with 3 HR24 boxes and he packed up and left Thanks for any input at all. I will keep you posted.