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New(ish) customer. Help me understand adding a receiver

Discussion in 'DIRECTV Installation/MDU Discussion' started by steve0617, Apr 13, 2012.

  1. steve0617

    steve0617 Cool Member

    15
    0
    Nov 14, 2008
    I signed up for D* for the first time in late January 2012. HR34 and a H24. SWM, MRV, all the stuff you get when you start. Thought it would be enough but am now considering adding an additional H24 receiver for one of the bedrooms.

    I know it's $99 from D* or Solid Signal. I also understand the 24 months for it.

    But I'm already 3 months into my 24 month agreement and confused on what happens.

    I emailed D* and got this:

    I am excited to hear that you are considering adding another HD Receiver. DIRECTV significantly discounts the price of equipment and installation, so we ask you to agree to a programming commitment of 24 months effective when you accept and activate a new receiver. By adding another HD receiver, your programming agreement will be extended for another 24 months on top any programming agreement you may already be under.

    That makes it sound like I've got my original 21 months remaining on my programming and two initial receivers, then D* will ADD another 24 months, totaling 45 more months just to get one more H24.

    ?

    Or do I have one agreement in place for the programming/two receivers that has 21 months remaining, and then I'd have a totally separate 24 month commitment on the new H24, that would then need three months (full price of the completed agreement) of programming to satisfy that second 24 month commitment.

    Or does the agreement just reset today and I have one agreement for 24 months from the new receiver activation, in which I have 21 months of credits remaining from my current agreement? Or do I somehow lose all my credits I was given as a new customer since I'm signing a 'new' agreement as an 'existing' customer?

    Or what?

    Kinda lost here... :confused:

    PS I know I can do the 'buy an owned receiver than no agreement extension.' I'm just trying to understand how the 'add a new/leased receiver' works mid contract.
     
  2. HoTat2

    HoTat2 Hall Of Fame

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    Los...
    Your 24 month commitment to maintain DIRECTV service with at least one active receiver simply resets at the moment you activate the new receiver.

    IOW, you lose the three months credit you've accumulated so far under your current agreement when you add the new box and must start all over again.
     
  3. wahooq

    wahooq New Member

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    Oct 19, 2011
    Tulsa, OK
    yeah the commitments run concurrently....
     
  4. carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,520
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    Nov 15, 2005
    Seattle, WA
    Or, to say it in a slightly different way...

    No matter where you are in your current 24 month commitment, if you activate a new receiver tomorrow, your total commitment will be for 24 months starting tomorrow.
     
  5. cabletech

    cabletech Legend

    264
    2
    Jan 20, 2011
    OR look at this way, ever put a nichol in a parking meter (get 10min) can back 5 min later put another nichol in and STILL get 10 min.
     
  6. steve0617

    steve0617 Cool Member

    15
    0
    Nov 14, 2008
    So if I understand it, the 24 months restarts as a single agreement when I activate a new receiver.

    But the credits that I'm currently enjoying as a brand new customer will remain for what I agreed to in the beginning.

    It's just when the credits run out at what would have been 24 months, I'll still have 3 months remaining because of the added receiver.

    Right?
     
  7. wahooq

    wahooq New Member

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    Oct 19, 2011
    Tulsa, OK
    me thinks
     
  8. TBlazer07

    TBlazer07 Grumpy Grampy

    4,827
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    You'd have to chop Nichol up real small to get her in a parking meter. :lol:
     
  9. grover517

    grover517 AllStar

    168
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    Sep 29, 2007
    Yep.
     
  10. wahooq

    wahooq New Member

    931
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    Oct 19, 2011
    Tulsa, OK
    Poor Nichol
     

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