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Discussion in 'DIRECTV General Discussion' started by Jodean, Nov 30, 2011.
Where do you buy a NEW "owned" hr24?
There is no such thing. The newest you can get is one a Directv employee activated on their account, and turned off.
You can buy a new one from the Access Card department, but as with everything Directv, there is no guarantee it will be new or refurb, or what model it will be.
From a Direct TV employee, ebay, or craigslist. Just make sure you call the Access Card Department to verify the RID is owned, free and clear so you can add it to your account.
did you forget the "NEW" part of the question?
If it was owned then it is not new but used.
I've had brand new owned HR24s, they are out there, although finding them is quite difficult.
I thought it was said in the past that buying a receiver outright from DirecTV was one of the exceptions, they could send a new in box 24 because it was done so rarely.
Well, they told me they couldnt guarantee what I would get. They might have changed policy. Ill find out when the HR34 comes out in full release, as Im going to try to buy one.
You could buy a HR24 from Solid Signal, deactivate from your account, then it would be a NEW "owned" HR24.
The only owned boxes SolidSignal has are refurb -21Pros.
Regardless of policy, the HR34 will be different. You order one of those, you won't get a HR20-24. Now, if an HR35 comes out, thats different.
I hope the policy did change. If I pay $200 or less, I get whatever. If I pay $500 for owned, I'm very particular.
No sorry, it doesn't work that way. Aren't you a CSR?
If you bought one from Solid Signal, turned it on then shut it off you wouldn't have a new owned unit you'd have a new useless unit waiting for a return kit because it would activate as leased.
Sorry, that's not how it works. Like Matt said, you order from Solid Signal it's a lease just like ordering from DIRECTV, when you deactivate it you are expected to send it back.
The exception to this is if you're a commercial customer, which has to be proven to SS before they will sell you one.
You could possibly contact ACDT to see if they would be willing to charge you the difference between the leased/owned price of a receiver and then order a new one online.
However why wouldn't you just order a owned HD DVR and then when you get the work order just select what receiver you want. Since you're an installer you would have control of what you pulled out of your own warehouse.
I had owned recievers at my house till I used the protection plan for 2 broke recievers. Now DTV says they are leased because I swappped them out under the plan after they broke. So if you buy one, don't get it swapped under the protection plan.
this is a good reason to have the protection plan, as they do "replace" defective owned receivers with owned replacements.
It is good! But they do not replace a "owned" reciever with another "owned" reciever. It is "leased" not "owned" if you get it replaced. I argued with them for a couple minutes on that one. I noticed reciever status on my bills changed to "leased" after they were replaced.
I am only saying this because the OP wants to buy a new "owned" reciever. It's good the have the protection plan for replacement and dish alignment, but your "owned" reciever will be labeled "leased" if it gets replaced.
That is not correct.