New recordings not in list, w/0x1088

Have you checked to see if the recording is showing in Recording History? I agree it is strange the recording isn’t showing up where it should be, but if you really want to find it, looking in Recording History might be the answer.

 

It's a bug, I expect it will be fixed soon.

 

I'm having an issue with my HR54-700. New recordings not showing up on playlist but does show up in playlist on my other boxes. Recordings show up in history as being recorded. I have two HR24's and one HR20. All boxes are set to share lists.

Other oddities, if I play the HR54 stream from any other box there is no volume. After starting the stream at any other location the recording then shows up in the continue watching list on the HR54 but still not in playlist. It will then play normally on HR54. If I go back to a remote location the HR54 stream will play normally with sound. I did a soft reset and all was normal.

I have gone through this routine three times now and a day later no new recordings showing up. Today I did a double reset.

 

I had a similar issue - I was about to record (via Series manager) some auto racing. By chance I decided to actually watch the channel prior to the recording starting. Once it started it did not show in the list, but it did show as being in the process of being recorded (in the part that shows the current program, and progress when you hit pause). It never showed the program or folder in the list, until much later in the day, when I found it showing up.

 

I too have noticed this issue on my HR44/500 with 0x1088. My wife and I record House Hunters. We went to watch an episode (we have something like 20+ episodes recorded) and the show wasn't listed at all. I did a search for it and it said that we had the show recorded on the DVR. I was then able to select it to watch it.

It seems that if I press, "0" to sort alphabetically I then see all shows. But, I have not confirmed that all shows are listed. It just seems like it does as of now.

I have to say that I've been using this new UI and my impression so far (now that I'm starting to get used to it) are that it's terrible. As a former software engineer and UI designer I can say that this is a wonderful example of engineers creating a change for the sake of the change and not for any usability reasons. Many tasks now take more steps via the remote, many don't work, many now work differently and many are missing!

I don't see any advantages to the new UI over the old one... well, one. The guide now shows one additional channel on the screen. But, this one, minor improvement is nothing when compared to the ocean of negatives to the new design.

I really doubt that DirecTV will ever go back to the old, usable, UI but I hope they can at least get the new one working as intended soon! I think I read here that this new UI has been out for many months so far (only about a month for me). I think they released it to the public about 8 - 12 months too early. They need a LOT more internal testing before giving it to paying customers who don't have an option to go back to the old UI. At least when Google Voice implemented their new UI (also worse than the old one) they gave the users the option to go back to the legacy UI.

Thanks for letting me vent a bit!
Larry.

 

Pretty sure they know about this bug. Lots of posts about it in the DirecTV Forum at forums.att.com

 

Wow... This is interesting. Thanks! I had been having the common problem. Pressing 0 had been my best workaround*, but today the list stopped at 'G'. Your fix of scrolling through the episodes in the last folder showing seems to have worked. Thankfully it was a folder with just 4 shows! What an annoying and strange bug.

*Why oh why doesn't DirecTV have 0 cycle through recent, ascending then descending, and then alphabetical, ascending the descending?!

 

After years of trouble free operation, our HR44-500 started this beginning with the 1088 update a few weeks ago and has carried over into 1104 which is what we have now. Not only are most of the shows missing from the HR44 where they were recorded but it also randomly seems to omit shows recorded on our other DVR's so appears to affect Whole Home as well. Doesn't seem to be any rhyme or reason on which shows appear and which ones don't. Just need to find the easiest way for the wife to navigate around this or it's gonna be hell around here followed by daily calls to D*. Gonna try the above suggestions to see what works best.

 

Yup. Our HR44-500 as well has been doing the same thing for several weeks. Very frustrating and the wife is quickly losing patience with it. I have been a loyal customer of DTV since 2005. Seems things have gone downhill since they merged with ATT (imagine that).

 

I have an HR54 with c61k and the HR54 has lots of recordings not showing up in its Playlist. Doing nothing suggested on here helps (makes them re-appear).

 

Got this in my email regarding this issue.....

Dear Customer,

Great news! Software to restore or improve the issue you reported to us will be released to your receiver before the end of December.

Once again thank you for your patience.

Thank you for being a loyal DIRECTV customer.

Sincerely,

DIRECTV
AT&T Technical Escalations <g09616@att.com>
Fri, Oct 26, 8:28 PM (12 days ago)

 

I just spent over an hour on the phone with an ATT Retention CSR complaining about calling a Genie an "upgrade". Told him I'm considering moving my 44 to a location where I rarely use a DVR because I can't watch a ballgame without a quarter of my screen being Shrouded every time I go forward in a recording. If that thing is an upgrade why isn't the software better than it is on an HR that came out 10 years ago? Why is that Black Shroud in existence? The poor guy had no idea what I was talking about, he said he knows little about the actual D* experience. This is not the first CSR at ATT Retention to tell me this.

How ignorant (I have no problem with ignorance) are the Retention CSRs? This guy offered to send a "Tech" out to my home to resolve the Black Cloud issue! That, I had a problem with. Now "ignorance" has led to "stupidity". I explained why that was impossible and got this reply: "Oh." How much can we expect from these CSRs?

I hope I get a similar letter.

Rich