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New Roof and Dish Realignment

Discussion in 'DIRECTV General Discussion' started by blueoyster, Dec 1, 2011.

  1. Manctech

    Manctech Icon

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    Jul 5, 2010
    That is very rare. If a tech says, "I'd like to put the dish on your roof", the customer almost always replies, "Well I'm getting a new roof put on in three days".

    Then it's on the tech.
     
  2. Manctech

    Manctech Icon

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    Jul 5, 2010
    Brick mounts are perfectly acceptable mounting surfaces. Chimneys on the other hand are NOT. (This was recently amended to say chimney mounts above the roofline) At least this is the case in my office. I love brickmounts, I can do pull ups from the mast it is so solid!
     
  3. dst2012

    dst2012 New Member

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    Dec 2, 2011
    I advise leaving the dish off the house and let a professional installer replace it after the roofers are gone. I have replaced a lot of dishes because roofers install them into the decking and not roof rafters. Or they use nails instead of lag bolts. Then you have to either call the roofers back out to remove the old foot mount and repair the shingles or live with the old mount still attached to your roof. You can send the directv bill to your insurance for reimbursement. They almost always have to be realigned. Especially with hd.
     
  4. dst2012

    dst2012 New Member

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    Dec 2, 2011
    They won't pass a qc if you mount them in the mortar, but they will hold stronger than mounting to the roof (even hitting rafters). Even if they would pass a qc they still wouldn't be as popular because installers are lazy and typically overbooked. I'm not really complaining though because their disregard to quality installations is job security for me.
     
  5. johnp37

    johnp37 Icon

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    Sep 14, 2006
    Central NJ
     
  6. RoyGBiv

    RoyGBiv Icon

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    Jul 24, 2007
    Not to argue with those who have had other experiences, but.... My dish is mounted on the side of my house. Two years ago I had my house resided and the dish put very carefully back up in its previous location. I got a good, but not great signal. I thought I could do the fine tuning myself but never could get what I needed. I had the protection plan and finally called D* assuming they would charge me. I told the rep the true story, but the rep said, "I hear you had very high winds the past few days, so maybe that's why you need it re aligned." He said that they could have someone there the next day and because of the protection plan I would not be charged. That's what happened and no charge to me.

    SMK
     
  7. johnp37

    johnp37 Icon

    537
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    Sep 14, 2006
    Central NJ
    Depending on one's dish alignment expertise, my situation was this: dish was originally mounted on my home's rear extension which needed a new roof. Long story short, my son and I relocated the dish to the rear of my yard on the extended roof off my detached garage. Used a heavy duty tripod with included 2" o.d.x3' post from SolidSignal and braced with monopoles. Less than 20 minutes of alignment tweaking and was getting mid to high 90s and 100s. Two years and Hurricane Irene later has not budged.
     
  8. Drucifer

    Drucifer Well-Known Member

    9,420
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    Feb 12, 2009
    NY Hudson...
    If Irene is the cause of this, you probably get the dish installed for free from DirecTV. They'll just right it off as one of their Irene's repairs.
     
  9. ndole

    ndole Problem Solver

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    Aug 26, 2009
    :nono:
     
  10. Newshawk

    Newshawk Hall Of Fame

    2,441
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    Sep 3, 2004
    Broken...
    Dish relocations are $49.
     
  11. BarkingPumpkin

    BarkingPumpkin New Member

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    Feb 1, 2013
    With a properly installed rooftop HD dish performed by a DirecTV-hired installer how often should I expect the dish to require a realignment? Every six months? Every year?

    What is everyone's experience?

    I've asked two installers this question and they both said "never" since they've done the install properly (into rafters, using support arms).

    What's more likely to occur to restore service to "spec"? A need to realign a dish, or replace an LNB, or cable (or cable fitting), or something else?
     
  12. profmrw

    profmrw Cool Member

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    Oct 9, 2006
    I had siding and roof work done back in August - they charged $50 to setup the dish again. I had the $50 included in my contract that the installer paid the cost.
     
  13. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    Mine's been on my roof since Oct 2006, never had it re-aliigned, signals are still 90+ to 100 across all necessary transponders.
     
  14. johnp37

    johnp37 Icon

    537
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    Sep 14, 2006
    Central NJ
    Sandy blew through and the dish never budged. My tripod with monopole bracing definitely made the difference. Still mid 90s to multiple 100s signal strengths.
     
  15. Bill Broderick

    Bill Broderick Icon

    2,396
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    Aug 25, 2006
    Long Island
    I've had DirecTV since 1996 and have never needed a realignment. During that time, I've had 3 dishes replaced. But they were always for upgrades (SD->HD 3LNB -> HD 5LNB).

    In the past 2 years, I've been hit with Hurricanes Irene and Sandy, with no adjustments needed.
     
  16. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    Nov 15, 2005
    Seattle, WA
    A properly installed and aligned dish should not ever need realignment under normal conditions/circumstances. Normal does not include hurricanes or tornadoes.
     

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