Yesterday I got the new DirecTV user interface/menu. However, the result has been that my HR20 is now so slow, it is almost unusable. Selecting list, or guide takes about 30-40 secs to appear and moving up or down channels/recordings in the guide/list will freeze for 20-40 secs. I called DTV and their response is that this new SW should make it faster not slower. The only help they would offer is for me to do a full factory reset (erasing all my recordings) and see if the problem persists. I dont really want to format my DVR (wife will be pissed). Is anyone else seeing this problem ? Any possible solutions ?