3 weeks ago my old VIP622 died and was replaced with a leased VIP722k. I also have an older VIP722. My programming is Everything package. The problem is that some of the channels that I can see in my older VIP 722 are shown in the new 722k unavailable as if I was not subscribed to them. (shown in green color). I have tried rebooting several times and called customer service, followed all steps and no solution. They eventually told me that it might be a problem with the unit and suggested replacement. Have anyone seen a similar problems and if so, how solved?