I have been trying to order the NFL remote for the last few days 3+ days and keep getting the same error message: "Sorry, we're having trouble creating your order. Please try again later or call 1-800-DIRECTV to place your order." I have successfully ordered with the same card in the past but can't get the checkout to work. I have called directv 10 times and they give me the same generic answers: System maintinence, try again in a couple hours. I asked them to talk with the maintinence manager but they act like that is impossible. I have called my credit card company and my card isnt even being authorized. There is something on their end blocking the transaction. I have tried many different computers etc. Any thoughts? Thanks!