I just called in for my yearly discount. I got the NFL ST Max for free. At first they said they didn't have anything showing up. I had them remove it and add it back. Once they did, they were able to charge me for the whole thing at once and credit me for the whole thing. I said contract end date at the prompt and was taken right to retention. I also got a year credit for my regional sports fee and Showtime free for four months. I'm pretty happy with what I got.