NFL Sunday Ticket Deals

Discussion in 'DIRECTV General Discussion' started by Craig Rue, Aug 8, 2019.

  1. Sep 1, 2019 #81 of 183
    munnlete

    munnlete Cool Member

    21
    0
    Aug 22, 2011
    I have Choice and getting $70 total in credits at the moment. Got free ST on the first call. Still would like to get the free Max upgrade though and no success after 2 calls. Anyone had success doing that in 2 separate interactions?
     
  2. Sep 2, 2019 #82 of 183
    jamoke

    jamoke New Member

    3
    0
    Jun 12, 2014
    Loyal DTV customer for 22 years. All credits rolled off in July.
    Current package is XTRA w/ HBO and Sports Pack.

    I called mid August to try for NFL-ST and some monthly credits. Was only offered HBO/Sports Pack discounts...declined.

    Call the 0027 number Sunday night (Holiday weekend). Was offered free Sunday Ticket and discounts on HBO/Sports Pack only.
    I asked but got no $$ monthly credits and no Sunday Ticket MAX.

    I took it as I really wanted the NFL package for now.
    No commitments either.
    Looks like you gotta cancel to get a monthly credit these days.
     
  3. Sep 2, 2019 #83 of 183
    txtiger79

    txtiger79 New Member

    8
    2
    Aug 23, 2015
    Houston, TX
    Been a customer for 18 years and never had an issue getting credits or NFLST until my account got taken over by ATT. Last year, they offered me free ST and $50x12. The monthly discount didn't take and I had to call in every month for 3 months. I ended up basically losing out on one month's discount because of the timing of the manual credits they gave me and now my auto-credit doesn't end until January.

    Called yesterday. Loyalty only offered the $16x6 discount on Max or $12x6 for non-Max. I declined and confirmed twice that no changes had been made to my account. The CSR confirmed and told me to try back next week.

    Overnight, I received e-mails from ATT that Max had been added to my account with the $16 discount. Super annoyed right now.

    For those of you who have cancelled and come back, do you start getting calls to come back before the cancellation date or do you actually have to go through with a lapse in service? The latter would be pretty unpopular in my house...

    UPDATE: Called in to ask about the emails. After 15 minutes of ineptitude by the CSR during which he said the agent yesterday did NOT add ST, he ultimately said the agent did in fact add ST Max. Took another 15 minutes to have it removed. The next phone call I make to them is either going to get me free ST or a cancellation date.
     
    Last edited: Sep 2, 2019
  4. Sep 2, 2019 #84 of 183
    MikeT98213

    MikeT98213 New Member

    13
    3
    Jun 30, 2008
    I canceled and never got a call. When I received the boxes they sent me to return my equipment, a flyer was included that referenced a win back offer and a number to call to get the details.

    While I was happy with the offer, and took it, I was ticked that I went through the cancellation process and a failed hook up with Altice One, when they could have kept me with far less than they wound up giving me.


    Sent from my iPad using Tapatalk
     
  5. Sep 3, 2019 #85 of 183
    Seginus

    Seginus New Member

    2
    0
    Sep 3, 2019
    I just called for my annual discount dance (loyalty number). Only got 16.50 off STMax BUT the rep said that other offers like free STMax won't pop up if the account already has STMax on it, billed or just set for autorenewal. She removed the autorenewal on my account and said odds should be better for next year. We'll see.
     
  6. Sep 3, 2019 #86 of 183
    ewto16

    ewto16 Legend

    145
    1
    Jul 8, 2008
    I called in and got offered $5 off for 12 months. That was it. DTV customer for 11 years. No other discounts on my line. Ridiculous!
     
  7. Sep 3, 2019 #87 of 183
    ThaPhenom

    ThaPhenom Mentor

    66
    5
    Aug 21, 2006
    Ended up getting $99 off Sunday Ticket Max on my second call. $16.50 off for 6 months.
     
  8. Sep 3, 2019 #88 of 183
    ewto16

    ewto16 Legend

    145
    1
    Jul 8, 2008
    Did you call back the same day or a different day? What number did you call?
     
  9. Sep 3, 2019 #89 of 183
    Grover4772

    Grover4772 New Member

    12
    1
    Aug 20, 2019
    Yesterday I got on chat. The CSR told me that there were no discounts available and I said that was unacceptable and wanted to talk to someone in loyalty. Spent 15 minutes waiting for someone but when I did right off the bat he gave me ST for free this season. No max right now, I asked about upgrading and was told that is the computer saw the deal I was getting it might charge full price for max. I don't believe that either. I have promotions rolling off on the 20th so it might be something I ask for when I see about more promotions.
     
  10. Sep 3, 2019 #90 of 183
    ThaPhenom

    ThaPhenom Mentor

    66
    5
    Aug 21, 2006
    I dialed the 0027 number. Different day. Previous call was end of August. This call was September 1.
     
  11. Sep 3, 2019 #91 of 183
    Ms. J

    Ms. J Member

    135
    18
    Aug 12, 2018
    Sorry about that. My notifications stopped & I got busy. Did they ever answer? I didn't have to wait.
     
  12. Sep 4, 2019 #92 of 183
    Ms. J

    Ms. J Member

    135
    18
    Aug 12, 2018
    They pushed me off it last year & they are going to be pushing me off of Directv before long.
     
  13. Sep 4, 2019 #93 of 183
    Ms. J

    Ms. J Member

    135
    18
    Aug 12, 2018
    That was me last year except canceling. I just wanted another $75 or more off ST. I downgraded from Premier & was paying $45 a month for 6 months, $85 with ST. Now I don't want to pay more & am looking into canceling after the season & just streaming. I would have gladly paid for Premier even though we barely watch tv.
     
  14. Sep 4, 2019 #94 of 183
    I WANT MORE

    I WANT MORE CowboySooner

    1,635
    116
    Oct 3, 2006
    Northern plains
    They answered.
    She offered free NFLST. I told her I needed Max. She said she couldn't do that. I asked if I could have her give me NFLST for free and I would pay for the upgrade to Max. She said I couldn't to that. (Not sure I believe it, but whatever).
    I ended up paying full price for Max and she gave me $35.00 per mo. for 12 mo. so that more than covers the cost of NFLST Max.
    I can live with that.
     
  15. Sep 4, 2019 #95 of 183
    Ms. J

    Ms. J Member

    135
    18
    Aug 12, 2018
    Cool. I called. Got nothing. Was offered 4 months of Showtime, 6 months of Sports package. Going to see if hubby will call today.
     
    Last edited: Sep 4, 2019
  16. Sep 4, 2019 #96 of 183
    itzme

    itzme Hall Of Fame

    1,711
    24
    Jan 17, 2008
    I also got nothing. A $60 credit just expired so my monthly went from $90 to $150. I've been with DTV since 2002. I called the 0027 number, and I was offered $5 per month off and some other worthless stuff. Someone metioned it took them 3 calls to get anything of value, so I wonder if I should keep trying the same phone number?
     
  17. Sep 4, 2019 #97 of 183
    Ms. J

    Ms. J Member

    135
    18
    Aug 12, 2018
    For me, this is kind of typical. Except this time around they have been giving 1 time bill credits. Usually I get $5-10, think one year it was $15 or $20 for 12 months. My husband usually gets better offers. What's frustrating is seeing here that some get everything or good offers, then some of us get absolutely no offers. What ticks me off is not knowing why & then feeling like I'm chained to them because of the ST so I can watch my Patriots. I live in L.A.
     
    itzme likes this.
  18. Sep 4, 2019 #98 of 183
    ewto16

    ewto16 Legend

    145
    1
    Jul 8, 2008
    Same situation here. I got offered the $5 and some extra channels for free. I'm thinking I'll call back tomorrow.
     
    itzme likes this.
  19. Sep 4, 2019 #99 of 183
    vinhmen

    vinhmen Cool Member

    77
    28
    Feb 22, 2007
    Made my annual call today, a 15 year tradition lol. I usually call around early August but based on the postings here nothing much was happening so I held off until now. Told the CSR I noticed my bill had jumped sharply from prior month, wanted to know why, and how to bring it down. Of course I knew the exact reasons why (12 month credit had rolled off and first ST bill) but I like to play dumb. CSR told me exactly why and said they could drop $12/mos from ST price and also give me $35 off per month for 12 months ($420 loyalty offer). Considering my objective with the call was to get ST free - I accepted, she locked it in, I thanked her and hung up. 5 minutes total and don't have to mess with it for another year. Success!
     
  20. Sep 4, 2019 #100 of 183
    txtiger79

    txtiger79 New Member

    8
    2
    Aug 23, 2015
    Houston, TX
    Please remember to be vigilant about checking your bills. In 4 of my 5 interactions with ATT since my billing switched over from Directv, they have not done what they've said they'll do. In every instance, it was to my detriment. They are either completely incompetent or have been instructed to be dishonest.
     

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