No benefits for 20 year subscriber

That is unfortunate. But all services seem to be feeling a pinch. Why not try the CSR roulette wheel. Try back again and see if you get a different deal? It has worked for some.

 

No one gets a new piece of hardware without a 2 year commitment. No one gets a truck roll free (Hopper installation) without the protection plan or a fee. What's the problem? I guess you can skip the value of Dish's Hopper system and go somewhere else for a new customer deal, your loss. The cost they are quoting is nominal in the long term scheme of things.

Go ahead and try CSR roulette, you might or might not get a price break on the Hopper, but you will have a 2 year commitment. They offered a way out of the full $95 truck fee.

 

The only way for no commitment is to go buy it yourself and install it yourself. They are really offering a pretty good deal - in the end you should have a properly installed and correctly working system. The techs are required to try to upsell to you, but they are not excessively so (they know how to take NO for an answer).

 

I think OP meant by upgrade, he wanted to buy a hopper for his house and do installation himself. I encountered similar situation with Directv. I was going to buy a dish and receiver myself, but they wanted me to commit to a contract, and charge all these ridiculous fees to get the receiver activated. Sounds like they make extra revenue with all these silly fees.

 

If there aren't 2 accounts, that would be a reason not to want a tech to install.

 

If you've been with DISH 20 years (like me) you may be old enough to ask for a Senior discount. Basically you get a PPV per month. Yay.

 

May I ask how long do you get the PPV's?

 

I

I'm not sure. I assume you get 1/month as long as you remain subscribed. I think I'll check.

 

I could find nothing about Senior discounts on the web site. A call would be necessary. Often with the right CSR they will throw a bone your way to keep you as a customer.

 

I am well out of original contract. Last year I got a $30 credit and that's coming to an end. Been a DISH customer for 7 years on this swing and 6 years the first time - after taking a time out for Directv for 4 years.

I cringe at having to go through this all over again, and right now I am reviewing all the offers from everyone from Comcast to Fubo, Hulu, Youtube, Sling, Vidgo and the rest. I can honestly say this - with Comcast's new focus on internet - my internet bill is going way up.

My analysis of combined internet/TV shows DISH is higher than every competitor. EVERY. And that's not just using teaser and sign up rates. DISH is consistently $30 - $60 more and I am not getting some of the sports channels the others are getting. DISH does have the BEST equipment in the industry.

I know DISH will probably give me something - but I do NOT want to sign another 24 month contract. And so I am at a crossroads here, and like 20 year customer, I find this to be a sad situation I am in.

 

Is this offer exclusive or can it be combined with other offers?

For instance I have a small discount on my programming package with the 2 year price lock. Can the 55+ offer be combined with my preferred customer discount with 2 year price lock?

 

That's funny, as my story is nearly identical to yours. I'm also a snowbird, and I upgraded my Hopper last year. I've had technical problems, and I also had to do the temporary protection plan. The tech fixed one problem, but caused another. I've finally ditched DISH at my 2nd home and I'm going to YouTube TV. It has much better picture quality, and I don't think I'll miss anything about DISH.