Hello All- I just ordered my new HD Tivo from Direct TV. I called and was initially told $199 (which is also what appeared in my cart when I tried online). However, with very little prompting the agent came back and told me I could have it for no charge (locked in for two more years, but I'm OK with that). I didn't need to ask for customer retention or anything. They also waved one of the fees for one year ($10/mo), can't recall which one that was. It all carried through when the agent sent me to the "verification department". Seemed like a good deal to me and I hadn't seen it waived yet elsewhere, so I hope more of you get in on it. I've been living for year on my HR10 with standard def. New Plasma HD is arriving on Fri and DirecTV installer on Saturday. Looking forward to it!