No guide data for Fox 5 WNYW

Discussion in 'DIRECTV Programming' started by chuck1996, Mar 30, 2016.

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  1. chuck1996

    chuck1996 Mentor

    66
    2
    Jun 28, 2007
    I just noticed last night that the guide data is missing for our local Fox station. Its been saying "To Be Announced. Also seems to be the case for a few other channels, like a couple of PPV stations and a few ESPN's. Its happening on all my boxes, but NOT on the DirecTV Kindle Fire App.
     
  2. gpg

    gpg Well-Known Member

    2,054
    50
    Aug 19, 2006
    Long Island
    I've got the same issue. I may have to set some manual recordings if this doesn't get fixed by tomorrow. Thanks for the heads up.
     
  3. I WANT MORE

    I WANT MORE CowboySooner

    1,682
    124
    Oct 3, 2006
    Northern plains
    Same here. WNYW.
     
  4. chuck1996

    chuck1996 Mentor

    66
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    Jun 28, 2007
    Interestingly, the same programming on 392 DOES show guide data. So still wondering whats up.
     
  5. makaiguy

    makaiguy Icon

    1,274
    161
    Sep 24, 2007
    Aiken, SC
    Data comes from Tribune. Do you get current listings for that channel via Zap2It.com (another Tribune service)?
     
  6. jimmie57

    jimmie57 Hall Of Fame

    10,059
    866
    Jun 26, 2010
    Texas City, TX
    Have you checked the Guide in the ipad app to see if it has the information ? If yes, you can set the recordings from there.
     
  7. chuck1996

    chuck1996 Mentor

    66
    2
    Jun 28, 2007
    7:30 pm here on the east coast and still no guide data. "To Be Announced" only
     
  8. Scarp79

    Scarp79 New Member

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    Mar 30, 2016
    New jersey
    I reset my box and now the fox data is back.
     
  9. chuck1996

    chuck1996 Mentor

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    Jun 28, 2007
    Still getting "To Be Announced" even after a box reset
     
  10. HDYankee

    HDYankee AllStar

    77
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    Jun 21, 2007
    Long Island, NY
    I just contacted DirecTV via online chat. They indicated that the engineers are aware of the problem and are working on it.
    I also booted my boxes and only a couple of hours showed up.
     
  11. chuck1996

    chuck1996 Mentor

    66
    2
    Jun 28, 2007
    Very interesting, AllStar. I literally just got off the phone with Tech Support, who were stumped and scheduled a service call for me. I hope its a system issue that will take care of itself now.
     
  12. tae111

    tae111 Cool Member

    21
    1
    Dec 1, 2006
    Same issue here with my Directv. If you want to make sure you are recording programs on Fox 5 you can log on to your Directv online account. Go to guide. Find the program and select record. Until the issue is resolved this is the only way you can record anything on this channel.
     
  13. KyL416

    KyL416 Hall Of Fame

    5,391
    1,063
    Nov 10, 2005
    Tobyhanna, PA
    You can also record them on channel 398 which does have the guide data. Since the NYC Big 4 are just remaps of the DNS feeds, channels 390 (WCBS), 392 (WNBC), 396 (WABC) and 398 (WNYW) are available to those who have NYC Locals.
     
  14. murry27409

    murry27409 Member

    356
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    Oct 16, 2007
    I rebooted 2 of my boxes, an HR22 and an HR44.
    Both initially displayed a few hours worth of guide data, but when I checked a few hours later, TBA had returned.
     
  15. HDYankee

    HDYankee AllStar

    77
    0
    Jun 21, 2007
    Long Island, NY
    It is not your system and a service call won't fix it. It is an our area problem.
    I just relayed what the service rep told me about the engineers working on it. Who knows if that is true.
     
  16. chuck1996

    chuck1996 Mentor

    66
    2
    Jun 28, 2007
    I just had the same results as HDYankee. Reset and guide re-appeared. 10 mins later gone again. With this issue being seen by so many others, I'm surprised that my Tech Support person who scheduled a repair for me, was not aware.
     
  17. gpg

    gpg Well-Known Member

    2,054
    50
    Aug 19, 2006
    Long Island
    Looks like the guide data is back for WNYW. Some of my series links self-corrected. At least one did not.
     

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