No Guide Data for local channel CBS New York Channel 2

Discussion in 'DIRECTV Programming' started by HDYankee, Nov 20, 2016.

  1. HDYankee

    HDYankee AllStar

    77
    0
    Jun 21, 2007
    Long Island, NY
    For 24 hours now there is no Guide Data for CBS New York channel 2.
    Called DirecTV last night and rep really could not understand.
    I have the channel TV picture and shows but just no Guide Data, so shows I have for recording tonight will not happen.

    The Guide Data just says To Be Announced and has 12/27 only as date, no year.

    All other channel Guide Data is showing for all other channels. I am on Long Island, New York.
     
  2. I WANT MORE

    I WANT MORE CowboySooner

    1,682
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    Oct 3, 2006
    Northern plains
    Same for me.
     
  3. sangs

    sangs AllStar

    660
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    Apr 2, 2008
    NE New Jersey
    Ditto. (Guide data is present on my FiOS STB however, so definitely a DirecTV issue.)
     
  4. crazyick

    crazyick AllStar

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    Sep 24, 2006
    Same here for me. I did try a reset to my HR44 and after that the CBS guide data came back but after a few minutes it vanished yet again. I also tried the 'clearmybox' search term and that did nothing to help the issue.
     
  5. Drucifer

    Drucifer Well-Known Member

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    Feb 12, 2009
    NY Hudson...
    My Series Manage Meet the Press did not record this morning. It did record on CBS Ch390.
     
  6. ejbvt

    ejbvt AllStar

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    Aug 14, 2011
    VT
    Just use channel 390. The guide is working there nationally.
     
  7. peds48

    peds48 Genius.

    20,073
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    Jan 10, 2008
    NY
    Same here as well. It shows to be announce. [​IMG]


    Sent from my iPhone using Tapatalk
     
  8. drew64

    drew64 Legend

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    Jun 12, 2004
    I noticed same thing yesterday. Still having the issue today just with that channel.
     
  9. DishCSR

    DishCSR Godfather

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    Jan 14, 2004
    It's a known issue

    Sent from my SAMSUNG-SM-N900A using Tapatalk
    First reported today, engineering is aware and working to resolve
     
  10. DishCSR

    DishCSR Godfather

    513
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    Jan 14, 2004
    I usually have my customers do a repeat sat setup to fix guide issues.

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  11. peds48

    peds48 Genius.

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    Jan 10, 2008
    NY
    unless the customer has a SWM LNB, is always best just to do a red button reset which accomplished the same result. When there is a legacy LNB most customers don't know what LNB they have and they might end up choosing TS wrong LNB, specially when the receiver most often times defaults to a 3LNB. If they choose a 3 LNB but they have a 5 LNB this will only make the issue worse.


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  12. Drucifer

    Drucifer Well-Known Member

    9,492
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    Feb 12, 2009
    NY Hudson...
    Even when the same issue shows up on ALL STBs in a home?
     
  13. DishCSR

    DishCSR Godfather

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    Jan 14, 2004
    No, that's why I stated "Usually " I just forgot to mention that part

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  14. peds48

    peds48 Genius.

    20,073
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    Jan 10, 2008
    NY
    don't take as criticism, is not meant to be that way. I was giving you more of a tip. is usually never a good idea to do a repeat satellite set up, unless something in the system such a switch or LNB is being done. For other quirks or glitches a red button reset should do the trick.


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  15. thyname

    thyname Member

    331
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    May 9, 2015
    United States
    Did Directv get Rovi'ed?


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    1 person likes this.
  16. drew64

    drew64 Legend

    196
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    Jun 12, 2004
    So can we record off Channel 390 instead
     
  17. DishCSR

    DishCSR Godfather

    513
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    Jan 14, 2004
    No, not unless you're subscribed CBS east (which is a distant network service)

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  18. ejbvt

    ejbvt AllStar

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    VT
    But when said distant IS your local, you get it both spots. This is Directv, not Dish. The even channels in the 390's (Except 394) are just mirrors of the NYC local. It's like watching an Extra Innings game on either channel 7XX or the local RSN. It's the exact same thing. Someone on this very thread said that they did it today with Meet the Press on ch 390. Do people read before they post?
     
  19. Drucifer

    Drucifer Well-Known Member

    9,492
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    Feb 12, 2009
    NY Hudson...
    I did.

    When I realize as I went to bed last night that this CBS problem was on all my STBs, I schedule an early Sunday Ch390 recording on my bedroom DVR and was able to watch it later from my Genie.
     
  20. KyL416

    KyL416 Hall Of Fame

    5,391
    1,063
    Nov 10, 2005
    Tobyhanna, PA
    The local 2 for the NYC DMA is just a remap of 390, so people affected don't need DNS service. As long as they subscribe to locals, everyone in the NYC DMA gets 390 (WCBS), 392 (WNBC), 396 (WABC) and 398 (WNYW).

    It's the same with the rest of the DNS channels, LA gets 391, 393, 397 and 399. DC gets 394 and San Diego gets 395.
     

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