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No HD Channels ???

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by motor32, Aug 29, 2010.

  1. motor32

    motor32 Cool Member

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    Jun 20, 2008
    I'm not getting my HD channels. I did a restart with no change. It just keeps displaying "searching for signal on satellite". This is a HR21. Any help??? Thanks.
     
  2. NR4P

    NR4P Dad

    6,382
    280
    Jan 15, 2007
    Sunny Florida
    Is this a new installation or did you have them previously and they just disappeared?

    Press and Hold the INFO button on your remote and run the test in the lower right and let us know what results you get.
     
  3. motor32

    motor32 Cool Member

    12
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    Jun 20, 2008
    Yes, I had them forever. Just ran the test, "All items OK". Now I have my HD channels back. Am I going crazy or what? Thanks again.
     
  4. NR4P

    NR4P Dad

    6,382
    280
    Jan 15, 2007
    Sunny Florida
    Go back to the System setup screen (via Info Button) and on the left go to Sat and Antenna. Then View Sig Strength. Use your remote to step through the Sats (+ or -).
    You can also try both tuners on each Sat.

    The national HD signals come from the 99c, 103ca and 103cb. If those aren't all 80's and higher, your dish is out of alignment or an obstruction (tree?) and thats why you will lose HD from time to time.
     
  5. HaRrrgh20!

    HaRrrgh20! Legend

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    Jan 22, 2007
    I have been having intermittent problems since the software update last week. Problems seem to be only on HR20s connected to a cascaded 6x8 switch. Supposed to have SWM switch installed tomorrow.
     
  6. texasbrit

    texasbrit Well-Known Member

    5,211
    105
    Aug 9, 2006
    Cascading 6x8s is not recommended. Because the multiswitches are unpowered, 771s are not unusual. I suspect your problem has nothing to do with the update. Maybe there is a connector that is not as good as it should be and it's just a coincidence that it happened at the same time as the update.
     
  7. motor32

    motor32 Cool Member

    12
    0
    Jun 20, 2008
    It's out once again. Same channels HD only WTF? I don't have any trees but it has been very hot (90 plus and sunny). I really have no idea why it would just go out then just come back on later.
     
  8. texasbrit

    texasbrit Well-Known Member

    5,211
    105
    Aug 9, 2006
    Which channels? That will tell us which satellite signal levels you should be looking at.
     
  9. motor32

    motor32 Cool Member

    12
    0
    Jun 20, 2008
    269, 278, 607, 229, 565, 2, 5, 7, 9, 11, Most all of the HD channels. Now they are back on again. I'm lost as to what's going on.
     

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