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No Satellite Signal

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by nd06irish, Aug 6, 2007.

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  1. Aug 6, 2007 #1 of 15
    nd06irish

    nd06irish Mentor

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    Last night everything is fine. I get home this afternoon and turn on the tv and I have no satellite signal. The HR20-700 is working fine, I think. The guide and menus work, so I reset from the menu. It cannot find a satellite signal. I unplug from SAT input #1 and 2. I then RBR. It is still searching for a signal. This time it beeps/chirps through the center channel speaker. I have went out to the dish. I cannot see anything wrong with the cables. I also have two D11-500s and they are working fine. Any ideas?
     
  2. Aug 6, 2007 #2 of 15
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Do you have the BBCs installed on the SAT inputs? If so try removing them.
     
  3. Aug 6, 2007 #3 of 15
    nd06irish

    nd06irish Mentor

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    I took off the BBCs and it is now working fine. Does this mean the BBCs are no good. If so, what should I do. Obviously I need them soon.
     
  4. Aug 6, 2007 #4 of 15
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Call DIRECTV Customer Service and get them to send you new ones ASAP. You're right, you'll need them soon. It's possible they were just loose but it's possible too that they're flaky.
     
  5. Aug 6, 2007 #5 of 15
    HDTVsportsfan

    HDTVsportsfan Active Member

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    You may be able to order them online as well. I'm not sure how many you can order online in one session though. I've never doe it. But I believe there is a thread around stating you can order online.
     
  6. Aug 6, 2007 #6 of 15
    nd06irish

    nd06irish Mentor

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  7. Aug 6, 2007 #7 of 15
    vernonator

    vernonator AllStar

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    So do these go out on a regular basis? I just upgraded to an HR20 and have 2 BBC connected. Should I order a couple extras to have just in case?
     
  8. Aug 6, 2007 #8 of 15
    HDTVsportsfan

    HDTVsportsfan Active Member

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    I wouldn't say they go out on a regular basis. I think there was a shipment of bad ones out of the box a few months ago.
     
  9. Aug 6, 2007 #9 of 15
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I would go farther back than that. Mine were all from before Feb. and all six failed.
    My six replacements all passed, but now I have everything on a SWM, so there is no need for them.
     
  10. RobertE

    RobertE New Member

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    My $0.02 worth.

    Here is what I think is leading to the "failures".

    1) The nice very sharp bend in the coax part of the BBC. Note to Zinwell, sharp bends in coax = bad.
    2) In addition to the sharp bends, the cold weather that a lot of HR20s were installed in Nov-Mar, did not help the cause.
     
  11. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Since you do this for a living, how could your two cents be worth two cents? :lol:
     
  12. RobertE

    RobertE New Member

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    Thats all I have to spend. :(
     
  13. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I forgot you're also being paid as an installer.
     
  14. nd06irish

    nd06irish Mentor

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    My install was Feb. 2, 2007. It was brutally cold for the installer.

    Robert: How does the cold factor into the BBCs going bad.
     
  15. RobertE

    RobertE New Member

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    Just like any thing else, the coax becomes more brittle in the cold. If it was still frozen when the installer "unbent" the coax, it could have weakened the coax. That can then cause it to do all sorts of weird things.
     
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