No sound on all channels.

Discussion in 'DIRECTV General Discussion' started by drew64, Mar 8, 2019.

  1. Mar 8, 2019 #1 of 10
    drew64

    drew64 Legend

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    I’ve had this happen twice in past two weeks. Turn in tv and had no sound on any channels. The tv has a test sound in menu and sound does work. Also works with my TVs internal apps like Netflix and you tube. Just no sound on regular tv. I reset the dvr which worked but I guess I’m still left wondering why does sound go out on all channels. I’ve had in the past had to turn Dolby digital off in menu and turn it back in for certain channels. Any ideas. It’s an HR 54 dvr
     
  2. Mar 8, 2019 #2 of 10
    jimmie57

    jimmie57 Hall Of Fame

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    If you have 1, change out the HDMI cable and see if that makes a difference.
     
  3. Mar 9, 2019 #3 of 10
    Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

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    Another thing to try would be to change the order in which you turn each device on.
     
  4. Mar 9, 2019 #4 of 10
    philtec

    philtec Cool Member

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    Just reboot the box and if that does not fix it you've got problems
     
  5. Mar 9, 2019 #5 of 10
    bjdotson

    bjdotson Legend

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    I've had this happen to me. I keep turning up the volume with my remote until sound comes back (it will be very loud) and I turn down the sound to acceptable levels.
     
  6. Mar 9, 2019 #6 of 10
    Richard

    Richard Legend

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    rewinding a few times usually fixes it also. For me, it only occurs on the HR24, the HR44 doesn't have these issues. The HR24 I have will be smashed by a sledge hammer when I finally cancel DirecTV someday. It has been the single most unreliable DirecTV receiver I have ever had. The cooling fan has been replaced twice now because they quit working which causes the box to overheat and shutdown. I had to buy these fans from China, so ordered some extras in case they quit selling them.

    It gets to the point that the receiver just ignores all input, from both the remote and the front panel. Input sometimes registers a few minutes later, I usually just get fed up and go do something else.

    Honestly, you just have to learn to live with it, that is the nature of the HR24.
     
    242424 likes this.
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    So the sound works as it should on every device but the 54? Sounds like a problem with the 54. A quick replacement would answer your question.

    Rich
     
  8. drew64

    drew64 Legend

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    Jun 12, 2004
    yes rebooting works but have been having issues with some recordings as well on DVR . just gets stuck . may need a replacement
     
  9. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Do a keyword search for CLEARMYBOX. This will clear out the guide data database. Allow 24 hours for everything to reload.
     
  10. ColdCase

    ColdCase AllStar

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    Sep 10, 2007
    New England
    I've been pausing a little then play, which brings the sound back. Seems like the sound isn't catching up and pausing gets things back into sync.

    If you have marginal signal on some transponders, the receiver spends a lot of CPU time error correcting, leaving not much time for receiving and processing remote commands. They get buffered up somewhere and gets processed whenever there is a break in the queue.

    A failing hard drive can do the same thing.
     

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