1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Nomad Issue

Discussion in 'DIRECTV Connected Home' started by shedberg, Dec 13, 2012.

  1. hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    This comes from the Windows site regarding Windows Firewall - I suspect your solution will only be temporary...as it's likely not the source of your problem (I've had Windows Firewall on now for more than a year and nomad still works correctly):
     
  2. shedberg

    shedberg Icon

    532
    0
    Jan 20, 2007
    hdtvfan, I have a macbook air, not a PC so windows firewall is not a concern. I have turned off the firewall in my mac as well as the router and the results were the same after entering the Nomad serial number - cannot find nomad.
     
  3. hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    More info on the firewall theory from the Microsoft site:

    I believe that nomad actually requires 2 ports to be "open" in your router to communicate to the authentication servers to operate properly (6783, 6784). This is a router setting activated within your router when nomad is first installed. If you had any changes made to your router recently...you need to check and see that your router still has these in place under port forwarding settings. Here's one example (router setting screens vary):
     

    Attached Files:

  4. shedberg

    shedberg Icon

    532
    0
    Jan 20, 2007
    Thanks, I have checked a number of ports based on feedback from another forum and none fail so it shouldn't be a port issue. Again, it worked before. I still suspect it is my upgrade to Mountain Lion OS although D* won't admit it. Nomad worked for me a bit ago by just plugging it in. Nothing on my network has changed and Nomad is supposed to be "plug and play".
     
  5. hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    It was worth a shot. I'm admittedly not well-versed on mac...so this information only applies to a Windows 7 environment. Yes...nomad should be as "plug and play" as possible.
     
  6. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,364
    580
    Dec 2, 2010
    Winters,...
    What message do you get, at what point?

    Upgrading an OS is very likely the cause of files not being accessed by the nomad app- or the wrong files being accessed.

    IAE, I believe that it'd be worthwhile to again delete those files referenced earlier. Make sure they're in the Trash, and then empty it.
     
  7. shedberg

    shedberg Icon

    532
    0
    Jan 20, 2007
    Thanks Laxguy. I have deleted all of the files you mentioned and anything associated with Nomad I can find hidden on my system. I have emptied the trash, rebooted and re-downloaded the file from D* at least 5 times. What happens is, I launch Nomad, is goes to finding Nomad and then I get an Ad Nomad screen and enter the serial number (yes, I have entered it correctly). After that, I get the Find/502 error - Cannot find Nomad.
     
  8. Diana C

    Diana C Hall Of Fame DBSTalk Club

    2,117
    293
    Mar 30, 2007
    New Jersey
    I know you said you turned off all firewalls, but I would try configuring the OSX firewall to allow the Nomad to communicate through it. This can be done on the 'Firewall' pane of Security & Privacy preferences.

    At the Apple support site: http://support.apple.com/kb/PH11121
     
  9. shedberg

    shedberg Icon

    532
    0
    Jan 20, 2007
    Hi Diana, thanks for the suggestion. I tried it and still no luck.
     
  10. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    I am still having problems staying connected with Nomad. It connects for 10 or 20 minutes or maybe an hour and then goes back to a White Light on the Status Indicator.

    So just for Grins and Giggles I Turned Off my Firewall and Rebooted Nomad and now it is working perfectly again.

    I will see for how long and once I finish my Downloads I will reset my Firewall back to ON!!!

    Go Figure.

    I even specified the Ports to be open for Nomad but I still lose connection at some point and have to Reboot.

    Frustrating. :nono2:
     
  11. hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    Even more bizzarre....nomad transcodes perfectly fine here for a long time with the Windows Firewall turned on all the time. Like you said...go figure.
     
  12. shedberg

    shedberg Icon

    532
    0
    Jan 20, 2007
    Well, I kept digging and finally figured out what my problem is. I use VirusBarrier X6 as my firewall and antivirus software. When initially having issues, I was able to ping my Nomad. I had to go out of town and blocked some addresses as they were port scanning. Apparently, one of the IP addresses I blocked was identical to my Nomad address. I unblocked the address and now I am working perfectly. Thanks to all who provided advise and kept me thinking!
     
  13. hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    That makes some sense. Nomad does use 2 ports to communicate with the authentication servers, and preventing that from happening (via firewall or other method) would be an issue.
     
  14. shedberg

    shedberg Icon

    532
    0
    Jan 20, 2007
    Yep, perfect sense - and yet still a DUH moment for me! I did let the case manager know so they can actually have someone check that in the future.
     
  15. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    Also, I learned that you can tell Windows Firewall to Allow a Program to communicate thru the Firewall which is better than Port Forwarding which leaves the Ports open whether or not Nomad is using them.

    By Allowing Nomad to Communicate thru the Firewall by telling Windows Firewall that it is okay only Allows those needed Ports to be Opened when Needed and Closed when Not Needed!!! :D
     
  16. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,364
    580
    Dec 2, 2010
    Winters,...
    Great you're truckin' now.

    But, antivirus on an up-to-date Mac? Who knew! I may be just lucky, but in 25 years of Macintoshes, I've never run AV software nor been infected... and, dang, I hope I don't regret writing that..... the virus-karma Gods may get angry!

    Thanks for posting your solution.
     
  17. shedberg

    shedberg Icon

    532
    0
    Jan 20, 2007
    Well, since I use this Mac for work, we mandate virus software to provide customer protections as I am a consultant. I have been quite happy with the VirusBarrier x6 software. I have actually been on client sites where I have to block incoming traffic from spying eyes!
     
  18. wingrider01

    wingrider01 Hall Of Fame

    1,764
    2
    Sep 9, 2005
    connect and read to the Homeland Security CERT notifications and you just might be in for a suprise
     
  19. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,364
    580
    Dec 2, 2010
    Winters,...
    No thanks. If it's a real surprise, I can wait. Or you could outline it for us lazy folks. Please.
     
  20. wingrider01

    wingrider01 Hall Of Fame

    1,764
    2
    Sep 9, 2005
    I could post the last 5 years of CERT notifications for security issues with the Apple OS, but I think the mods would get upset with the number of posts it would require - the only secure OS is one that is installed on a piece of equipment that has no outside connect except for a keybaord and a mouse and is under full video recording 24x7x365. Amazing how these so called secure OS's have holes that the companies never say anything about - Linux, MAC are the two that aer bandied about the most, oh and lets not forget Android.
     

Share This Page