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Noob seeking help

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by chroma601, Jun 6, 2010.

  1. Jun 6, 2010 #1 of 20
    chroma601

    chroma601 Cool Member

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    Jun 6, 2010
    Sylva, NC
    I am in the throes of choosing a sat provider, and I'm leaning towards D. I'm trying to figure out the model number of their currently offered HD DVR - it's either not shown or well hidden on the "Choose your package" D website. They just seem to call it "plus". I like the whole house DVR concept and it's a lure over the competition.


    Thanks for any help!
     
  2. Jun 6, 2010 #2 of 20
    Davenlr

    Davenlr Geek til I die

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    Current new HD DVR is HR24-500, current new HD receiver is H24-100
     
  3. Jun 6, 2010 #3 of 20
    hilmar2k

    hilmar2k Hall Of Fame

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    You are not guaranteed to receive any specific model. DIRECTV considers all HR2x the same, and likewise for the H2x receivers (except for the H20).

    The HR24 is the latest, but if you order and the installer shows up with an HR21,22, or 23, don't be shocked. ;)
     
  4. Jun 6, 2010 #4 of 20
    BattleZone

    BattleZone Hall Of Fame

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    DirecTV offers 4 different types of receivers:

    - SD receivers
    - SD DVRs
    - HD receivers
    - HD DVRs

    DirecTV uses a lease model for their receivers, and so they don't promise any specific model, just the type. That's because they've set their system up so that any receiver of a given type is considered equal. If you order an HD-DVR, you could get anything from an HR20 to an HR24. DirecTV's system doesn't track by model number, so you get what the installer has on his truck that day. And the installer has nearly zero control over what he gets assigned. Even the HSP, which is the big company that handles all the installation work has no control over which models they receive, as they can only order by receiver type, and DirecTV sends whatever they've got to fulfill the order.

    So, if you want a specific model number, the only way you're going to get it is to order from a local retailer, who will have more control over what models he has available.
     
  5. Jun 6, 2010 #5 of 20
    elixir26

    elixir26 Legend

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    Don't be shocked, just don't take it. There are lots of posts about how to get a HR24 on an install. It's worth looking them up.
     
  6. Jun 6, 2010 #6 of 20
    chroma601

    chroma601 Cool Member

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    I'll look them up, thanks. So they all do this whole house DVR thing?
     
  7. Jun 6, 2010 #7 of 20
    Davenlr

    Davenlr Geek til I die

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    Yes, and HD HRxx model will do the whole home dvr thing. They are just slower than the newer HR24. What you can do, is contact a local dealer, and perhaps get a whole home HR24 installation guaranteed. Might cost you for the install, vs the free install from DirecTv, but you will know up front what you are getting.
     
  8. Jun 6, 2010 #8 of 20
    hilmar2k

    hilmar2k Hall Of Fame

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    Any HD DVR or receiver (except for the H20) can do the whole home DVR.
     
  9. Jun 7, 2010 #9 of 20
    The Merg

    The Merg 1*

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    It does appear that if you are a new customer and you order the Whole Home DVR service, DirecTV is trying to use HR24's and H24's for the installation.

    - Merg
     
  10. turbobuick86

    turbobuick86 Cool Member

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    Sep 7, 2006
    If you do decide to sign up with Direct TV, take advantage of the referral. Used to be $100 (bill credit) each for the referrer and referree. Just need the acct number and last name of another subscriber.
     
  11. chroma601

    chroma601 Cool Member

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    Jun 6, 2010
    Sylva, NC
    exilir, reading the "how to get the receiver you want" threads bought up issues of audio dropouts. Are these common with D*? My current Comcast DVR tends to drop audio when the picture goes to black, and I was hoping to avoid that!
     
  12. billsharpe

    billsharpe Hall Of Fame

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    Audio dropouts are a lot less common than they used to be.

    I haven't encountered "picture going black" yet in over three years with an HR20-700, except for "channel not purchased" for satellite channels or "searching for signal" on OTA's that are far away from me but still listed in the guide.
     
  13. hilmar2k

    hilmar2k Hall Of Fame

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    While that may be true, I still get several per hour.
     
  14. chroma601

    chroma601 Cool Member

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    Jun 6, 2010
    Sylva, NC
    Sorry, by picture going black I meant a fadeout, or the space just before the credits.
     
  15. chroma601

    chroma601 Cool Member

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    Jun 6, 2010
    Sylva, NC
    On all your varied recievers?
     
  16. Xsabresx

    Xsabresx Icon

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    I dont get any audio dropouts.
     
  17. hilmar2k

    hilmar2k Hall Of Fame

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    Yup. Though it may be more common on some than others.
     
  18. hilmar2k

    hilmar2k Hall Of Fame

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    How is your audio connected?
     
  19. Xsabresx

    Xsabresx Icon

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    Oct 8, 2007

    HDMI to tv
    Digital optical out from the tv to the surround receiver.
     
  20. CCarncross

    CCarncross Hall Of Fame

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    In all but a few special cases, you would not be getting DD to your surround receiver that way, you need to take the digital out of the HD box straight the surround receiver. Most tv's will NOT pass DD on from an HDMI input.
     

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