Does anybody have a number or a way to get to a higher tier of technical support? I'm tired of dealing with these script followers. A rep was arguing with me I couldn't move the cable to a different switch port when I suggested I would do that. She insisted on scheduling a service call. I bought and installed the damn thing what 15 years ago! It's my legal property! In the end she found some other setting on their end that was not right. It's really frustrating to have to go through these novice trouble shooting steps when I have already verified everything. There really need to be a way to bypass level 1 support.