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Not sure what im looking at, Vizio M3D651SV odd display

Discussion in 'High Definition Displays' started by Datagg, Aug 11, 2013.

  1. Datagg

    Datagg Legend

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    May 17, 2009
    Mesa, AZ
    Good to know, Thanks. Jimmie57, again thanks for all your help.
     
  2. Datagg

    Datagg Legend

    260
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    May 17, 2009
    Mesa, AZ
    Update. They came out and ended up replacing the entire set. They replaced with a 2012 model, the same as i had. Was hoping to get the newer 2013 M. Same set though, just cosmeticaly a bit prettier... Anyways, issue is gone for the most part. On bad shows(lessor than perfect HD), for instance like fox 10 you can still see some odd stuff (allthough my eyes are looking for it), other side of the coin a good HD channel, perfect and a blue ray for instance fantastic.

    Thanks for all the help guys.
     
  3. jimmie57

    jimmie57 Hall Of Fame

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    Thanks for the update. Good to hear that they stood behind their product and replaced it for you.
    Makes me feel better about recommending one to my friend.
     
  4. Datagg

    Datagg Legend

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    4
    May 17, 2009
    Mesa, AZ
    Well, not in the best of moods the last week or so... The "new" set started to act up, same as the previous one. Definetly occurs when the tv has warmed up. Anyways, they came out and replaced the motherboard on this one, only to still do the same thing. So now they are going to replace the TV with a "new" one again.... or so it appeared. yesterday i was told i would be recieving a brand new TV which I had to agree upon. Today the4y call me and tell me it will be a recertified TV.. Oh man im so pissed. After talking to a manger, he staes the person was wrong who i talked to yesterday and the reason for the call today is to explain the situation and to accept the new conditions.

    Oh and to find out, the last one was "recertified" also..... Im fuming right now. Sure they have been great getting on the ball, 2 days it took them to try the mainboard exchange from call to done... yet to be told i would be getting a "NEW" set, then 24 hours later it wont be, rather a "recertified" has me foaming at the mouth. What do you guys think of this?... Should i be concerned?... Hell a refurbished could mean many things... i dont have luck with refurbished stuff, this concerns me... Also somethign else I thought of, when i got the first set from Walmart, I bought a 2 year extended warranty... yet now that set is gone..So what happens to that warranty. Damn im so pissed off right now.

    Thanks for listening guys.

    EDIT - Just found out from call to Walmart they will cover any set registered... They dont ask for serial # ,so that is good to go... Now its just the point of being told i would get a NEW tv then told 24hours later it will not be new...This ticks me off and im worried im getting the shaft here, not only from beign told one thing, but a recertified, AKA open box, AKA someones elses problem TV... Damn im so angry.
     
  5. GregLee

    GregLee Hall Of Fame

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    Dec 28, 2005
    Your description suggests to me some filtering or band limiting of the TV signal, so I'll make a wild guess that something is wrong in the signal path between the dish and the DVR. A bad splitter or something like that in the D* installation.
     
  6. Datagg

    Datagg Legend

    260
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    May 17, 2009
    Mesa, AZ
    Actualy, the liquid display in the panel distorts when the unit gets warm. Like pressing on a liquid display on a watch and it does that distortion. The same situation occurs directly from a BD source also. Hope this one works, or we will be doing this until it does. My new set should be here later this week.
     
  7. jimmie57

    jimmie57 Hall Of Fame

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    If, after 2 times replacing it, it is not fixed, I would ask for another model number or my money back. You should not have to put up with this problem.
    I know it sounds like they are trying to get it right but at some point, enough is enough.
     
  8. Datagg

    Datagg Legend

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    May 17, 2009
    Mesa, AZ
    I 110% agree.... Im so glad they are trying to make this work... twice now they have come out and verified each issue. The last was good for awhile, then it began to act up. They came out in 3 days and confirmed a bad panel. i give them credit for the quickness on getting someone out here. This new set hopefully will do the trick, yet what is scary is it took almost a month for the 2nd one to act up... Im sure the new panel will be great(crossing fingers), as the replacement was, but will be waiting for the ball to drop.. Hope im wrong, but if it does, it will definetly be time for a different model or they are going to waste allot of time repeat and rinsing and as you said, and i agree, i dont deserve that.. Still have 7 months on a manufactuers warranty & then 3 years square trade, so im good to go on that end. Thanks guys for all your comments.
     
  9. Datagg

    Datagg Legend

    260
    4
    May 17, 2009
    Mesa, AZ
    Got "recertifieed set" in last thursday....Looked great at first, then today it began to do it again, I just cant beleive it. Just to elliminate things, I did a direct HDMI from BD player to the TV (tried 2 new HDMi cables also), bypasing AVR just to see... As before, same thing occuring. I just cant believe i need to deal with this again. Extremely frustrating!!!
     
  10. Datagg

    Datagg Legend

    260
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    May 17, 2009
    Mesa, AZ
    I spliced some new screens together to show you the new tv via a wmv file... this set appears even worse. Wanted you guys to see what i see to make sure im not losing my mind. And what would you guys call this. I need to get this taken care of come monday and its hard to explain to them. These were all taken from source direct to tv.

    Thanks guys.
     
  11. jimmie57

    jimmie57 Hall Of Fame

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    Have you tried running an extension cord from another room and plug the TV into that.
    Since this is at least 2, maybe 3 that is doing the same thing, the problem might be in the electrical supply.
    Do you have any other TVs that you could try in this same spot to see if it does it also ?

    Are you plugged into a power strip ? If yes, have you tried plugging directly into the wall outlet ?

    Have you got or can get a surge suppressor with EMI/RFI noise rejection ?
    http://www.amazon.com/APC-P8VT3-Outlet-2770J-Protector/dp/B0012YJQWQ/ref=sr_1_1?ie=UTF8&qid=1381689847&sr=8-1&keywords=apc+surge
     
  12. Datagg

    Datagg Legend

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    4
    May 17, 2009
    Mesa, AZ
    Hi Jimmie thanks for your reply.

    I did on both sets run a cord to an entirely different outlet, even on a different breaker. As for the surge protector, its a http://www.amazon.com/Belkin-Outlet-Pivot-Surge-Protector/dp/B000JE9LD4/ref=lp_761520_1_1?ie=UTF8&qid=1381690856&sr=1-1 . I also tried another i have which is a http://www.amazon.com/Monster-MP-AV-800-PowerCenter/dp/B00003CWDH/ref=lp_761520_1_16?ie=UTF8&qid=1381690856&sr=1-16 Both i took out of the equation on last set and this one. I do have a 42" Vizio which I brought in from the bedroom and plugged in to current setup, with no issues seen. Even swapped HDMI cables, eliminated AVR pass.

    Another thing, I notice as did other set, this issue ramps up when the TV is on for a period of time, say around 10-15 minute mark it gets worse then stays constant. You can see it when it turns on, yet nearly as bad.

    Your surge protector in your link, would that be better to try than what I have. i like to keep all my stuff safe of course, but as far as this goes i ran a cord to an entirely different outlet on a different breaker and it still was occurring. I’m just so tired of this issue, Sure Vizio has been great up to this point and I don’t see them having issues, yet its still hard to explain what this is to them. The tech that was here on last set said it was the panel even as he was swapping out the motherboard just in case. I am really disappointed this one is doing the same and even worse than the prior did. You would think that it's something here causing it as i cant possibly have such bad luck, yet i have bought new HDMI cables etc just to eliminate, bypassed AVR, ran different power sources, swapped TV’s etc... All along the set I had prior to the vizio, a Mitsubishi had all the same sources, cables, etc.... and had no issues.
     
  13. jimmie57

    jimmie57 Hall Of Fame

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    The Belkin surge suppressor that you have is a very good one and it states that it does have the EMI/RFI noise rejection. I can not find that the Monster Cable one does.

    At this point I would be working very hard for another model or my money back for this unit.
     
  14. Datagg

    Datagg Legend

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    May 17, 2009
    Mesa, AZ
    Agreed. Vizio though I can tell they like to swap units, even with a certified one if need be as they did me. Even doing things as the tech says are not necessary just so they can get to the next level. he said they send him out to do all sorts of repairs that are useless for a fix and in the end spend 2-3 times more than they would just to give a new unit. Hope I can make this happen without words.

    What would you call this Jimmie that the screen is doing?.. is there a particular name that this issue is called.
     
  15. jimmie57

    jimmie57 Hall Of Fame

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    That is probably the strangest thing I have seen before. What I would call it is not printable.
     
  16. Datagg

    Datagg Legend

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    May 17, 2009
    Mesa, AZ
    The strangest thing... wow, lucky me. Thanks for all your help Jimmie.. I wonder though why no one else ever experienced such a thing.
     
  17. jimmie57

    jimmie57 Hall Of Fame

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    This is an old review that sounds like it is pointing out some of the problems you are having or at least similar.
    http://www.dealstvreviews.com/vizio/m3d651sv/

    This is another old one but speaks of shadows, etc.
    http://televisions-review-bfda.blogspot.com/

    Here is your manual online:
    http://store.vizio.com/documents/downloads/hdtv/M651dA2R/UM_M651dA2R.pdf
    On page 23 shows how to adjust several things.
    Have you tried turning Smart Dimming to OFF ?
    Auto Brightness Control to OFF ?
    Black Detail to OFF ?
    And tinker with the other settings on Motion control and Noise ?
     
  18. Datagg

    Datagg Legend

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    May 17, 2009
    Mesa, AZ
    I have tinkered with every single adjustment i can..Even calibrated with AVS. As it is now, all enhancement stuff is turned off. I did read those reviews awhile back, before i even purchased. The big thing is, the first set took 3 months or so before it began to act up, yet prior to that it was perfect looking.... This new one, or should I say "Re-certified" one is acting up hours after being plugged in and is worse than the first set. Tonight i tried for the hell of it and turned encoding on for my AVR, just to see if that would clean the signal up. didn't do a thing.

    I have to say at this point it’s got to be the panel. Will be calling Vizio tomorrow, or Tues to go thru this process again. Hopefully this can be done amicably.

    Thanks Jimmie
     
  19. Datagg

    Datagg Legend

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    May 17, 2009
    Mesa, AZ
    Up late doing some searching on lcd displays and came up with a few things that look similar if not both at the same time to create what we are seeing. One is called Mura, other clouding... I found this article and there seems to be quite the resemblence.. http://guide2lcdtv.wordpress.com/2008/10/09/checklists-new-lcd-televisions/

    another at https://www.google.com/search?tbm=isch&hl=en&source=hp&q=clouding+lcd&btnG=Search+Images&gbv=2

    https://www.google.com/search?q=lcd+panel+MURA&client=firefox-a&hs=g02&rls=org.mozilla:en-US:eek:fficial&tbm=isch&tbo=u&source=univ&sa=X&ei=jRJdUo3ZNuqSyAHB9oGQBw&ved=0CDoQsAQ&biw=1906&bih=1007&dpr=1

    I can see many similarites in these screen shots. Anyways, sent the video and some stills to Vizio for review. Hopefully a reply will arrive soon and this can be done without angry words or issues.
     
  20. jimmie57

    jimmie57 Hall Of Fame

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    I would refuse to accept another set of that same size and model number.
    You don't have to use angry words to be firm with what you will or will not accept. Having said that it would be very easy at this point for a few to easily slip out and be understandable.
    Here is another model of what appears to be the same thing that you have, 65", 3D, 240Hz.
    http://www.bestbuy.com/site/vizio-m-series-65-34-class-65-34-diag--led-1080p-240hz-smart-3d-hdtv/8768247.p?id=1218890759185&skuId=8768247

    This one appears to be the newest model:
    http://store.vizio.com/mseries/m651da2r.html

    A lot of those shots are of a blank screen. I have seen, and it might be one of my own TVs that have an uneven screen when nothing is on it, but when a picture is there it can not be seen.

    This is uneducated speculation on my part:
    Yours is there with a picture on the screen and seems to move around on the screen.
    If it is stationary I would think it is most likely the design of the screen itself.
    If it moves around I would think it is a Firmware problem in processing the signal.

    I believe I read that you had a local repair shop fix one of your sets that got damaged ? Have you asked this person to come look at your set and give you an opinion ?
     

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