Not sure why only certain HD signals drop off on tuner 2

Discussion in 'DIRECTV Installation/MDU Discussion' started by mailiang, Mar 6, 2016.

  1. HoTat2

    HoTat2 Hall Of Fame

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    Los...
    Huh??

    Is this a new policy change or something?

    Last repair tech. I had on a service call here late last year (thankfully) swapped out my trouble plagued HR34, and while he was at it after I asked, two old HR22s for an HR54 and two HR24s respectively.



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  2. inkahauts

    inkahauts Well-Known Member

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    I had never even heard of a difference between a repair tech and a tech. Maybe he just didn't have enough equipment on his truck for the swap and to do other installs. Surprising he didn't get another person to drop off what he needed
     
  3. mailiang

    mailiang Legend

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    Springsteen...
    He said installers keep receivers with them, but repair techs usually take only what they need on their calls. If they are told that there might be the need for a DVR replacement, his boss would have to requisition one. I my case they had to get approval from retention before they could do the install. Due to time constraints they shipped me the receivers and set up a new appointment. I just receive an R22 and another one is coming. At least I get a free HD upgrade in those rooms.

    Ian
     
  4. HoTat2

    HoTat2 Hall Of Fame

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    My original service call at the time was for the crummy performance of the HR34, to which he immediately swapped it out for an HR54 (said he has had nothing but complaints and problems with those and would never recommend them).

    I then asked if in the meantime he could do anything about the two slow as molasses HR22s which he also said no problem and swapped for HR24s.

    Then since I was already on a roll it seemed, I asked if he could do something about the last of our (no offense) dinosaurs, an equally slow R22. Couldn't do anything about it though as that would be categorized as an upgrade and would have to call that in.

    I did and DIRECTV changed it out shortly thereafter for an HR24 as well.

    All around a great deal.

    P.S.--- Oh, and he also changed out my SL-5 LNB as well for a new one ...

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  5. mailiang

    mailiang Legend

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    Springsteen...
    They will be replacing ALL the cables, the switch and LNBF. As far as my other HR 22's, I don't have any real complaints at this time, but If I wanted to swap them out, I'm certain it wouldn't be an issue. I just don't want to lose our recordings at this point.

    Ian
     
  6. mailiang

    mailiang Legend

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    Springsteen...
    Just received the second receiver today. It's an R24 which will be going in the kitchen, at least for now where I will be replacing and old CRT with a new flat panel HDTV. :righton:


    Ian
     
  7. mailiang

    mailiang Legend

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    Springsteen...
    Well. he only replaced the cable from the new LNBF to the swms and all the F connectors. I had to remove all the cables that were disconnected, then remount all the existing cable runs with new hardware. I also had to re-connect the ground wires which were removed when he changed the switch. I guess If you want it done right, you have to do it yourself. :nono2: Fortunately all is well, and I will also be replacing my old CRT with a new HD flat panel TV in the spare bedroom which I use as a home office. Thank you all for the input, no pun intended. :p


    Ian
     

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