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"Office Of The President"

Discussion in 'DIRECTV General Discussion' started by SCDishMan2006, Aug 10, 2010.

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  1. Aug 10, 2010 #1 of 48
    SCDishMan2006

    SCDishMan2006 AllStar

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    So I had a problem with my 5-year-old R10 and had to go through Care, Case Management and finally Office Of the President to get it replaced under the protection plan.

    According to my online order history, I am being sent:

    DIRECTV® HD DVR (Expanded HD Prog. Capable)


    Any idea what this is going to be? Will I be able to activate this without the HD fee? I don't have HD. The R10 is a standard DVR.
     
  2. Aug 10, 2010 #2 of 48
    wallfishman

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    Dec 31, 2008
    That's a good thing it's a better dvr. Once you get it activated goto setup - setup - video preferences , ithink , and there will be an option to hide HD channels . Then it will work exactly the same and if u ever upgrade to HD u already have the hddvr. That's a 199 dollar box vs 99 for regular dvr
     
  3. Aug 10, 2010 #3 of 48
    raoul5788

    raoul5788 Guest

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    May 13, 2006
    I'm guessing you may have an issue since it's an hd dvr but you don't have an hd subscription. It's supposedly required with any hd equipment.
     
  4. Aug 10, 2010 #4 of 48
    twistedT

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    Jan 11, 2007
    Sounds like it's an R-22.... maybe??
     
  5. Aug 10, 2010 #5 of 48
    Kansas Zephyr

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    Will this be connected to a SD or HDTV?

    If it's an analog TV...how do you "feed" it? (RF channel 3 or 4 via coax, composite video, or S-Video)
     
  6. Aug 10, 2010 #6 of 48
    SCDishMan2006

    SCDishMan2006 AllStar

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    I'll have it connected to an SD tube TV via composite cable. I guess I'll find out on the fee...we'll know tomorrow!
     
  7. Aug 10, 2010 #7 of 48
    RogueWing16

    RogueWing16 Cool Member

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    Aug 24, 2009
    I'm curious to know what you get. My R10 started acting up this week and now the
    hard drive is making a clicking noise.:(
     
  8. Aug 10, 2010 #8 of 48
    xmetalx

    xmetalx Godfather

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    Jun 3, 2009
    Charleston, SC is in an MPEG4 locals market and needs HD (MPEG4) equipment for locals. If you don't have HD TV's or don't wish to have HD channels, you can call to suppress the HD access charge
     
  9. Aug 10, 2010 #9 of 48
    raoul5788

    raoul5788 Guest

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    Good catch, I didn't even notice that. Having an hd dvr without an hd subscription is no issue because of your locals being mpeg4.
     
  10. Aug 10, 2010 #10 of 48
    skatingrocker17

    skatingrocker17 Godfather

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    Jun 23, 2010
    I was just in Charleston about 2 weeks ago, nice place (for the most part). Anyway I was told by several people that all DirecTV channels are broadcast in mpeg4, even the locals. I would call them and make sure they aren't charging you any extra for the HD that you can't even use.
     
  11. Aug 10, 2010 #11 of 48
    ben4715

    ben4715 AllStar

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    Jan 19, 2010
    I have installed in several markets where they are switching the locals from 72.5 (wing dish) to the 103, where you have to have hd recievers to get locals. Not required to have hd programming.
     
  12. Aug 10, 2010 #12 of 48
    dsw2112

    dsw2112 Always Searching

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    Hmm, someone cleaned up this thread...
     
  13. Aug 11, 2010 #13 of 48
    Tom Servo

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    Mar 7, 2007
    If the OP happens to have the necessary dish, I'd say the HD upgrade is worth it even on a SD set. I've got a bedroom tube TV hooked up via component cables and the HD channels really look spectacular, even downrezzed to 480i. Plus having access to some of the HD only channels in the extra pack is nice.
     
  14. Aug 11, 2010 #14 of 48
    SCDishMan2006

    SCDishMan2006 AllStar

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    Feb 2, 2006
    Greetings DBSTalkers....here's an update.

    I received the receiver today, it's an HR-21-100, refurbished. Seems in good condition, like new, with all the accessories.

    I called the Office of the President to activate and they very nicely checked to confirm I could activate without paying the HD fee.

    After setting it up, I had to call to have the receiver authorized and set up.

    After over an hour on the phone...the bottom line is the guy said they sent me the wrong box. He said the receiver is trying to pick up something it can't get. He also said my market isn't transitioning to the MPEG-4 locals and the ordering system sent the wrong box.

    I have a 3 LNB Slimline and an 18 inch round dish that gets the 72.5 local channels.

    It just isn't working. Very frustrating...and disappointing. :mad:
     
  15. Aug 11, 2010 #15 of 48
    dsw2112

    dsw2112 Always Searching

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    That box will work, you just need to select the correct option under sat setup. What did you select?
     
  16. Aug 11, 2010 #16 of 48
    SCDishMan2006

    SCDishMan2006 AllStar

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    Slimline 3 and 72.5, still didn't work and got errors.
     
  17. Aug 11, 2010 #17 of 48
    dsw2112

    dsw2112 Always Searching

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    Are you sure you have a Slimline dish? What errors & what kind of multiswitch do you have?
     
  18. Aug 11, 2010 #18 of 48
    twistedT

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    Jan 11, 2007
    Are you sure its a slimline and not just a plain 3lnb dish?
     
  19. Aug 11, 2010 #19 of 48
    SCDishMan2006

    SCDishMan2006 AllStar

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    Feb 2, 2006
    Multiswitch is Zinwell WB68
     
  20. Aug 11, 2010 #20 of 48
    dsw2112

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    Ok, what type of dish & how many coax outputs go to the WB68? If it's a Slimline it will say on the reflector.
     
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