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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 9, 2012.
Then you may be SOL...
The CCK is a DECA device which requires SWiM.
The CCK is a bridge to the internet, hence the name INTERNET CONNECTION KIT. Swim is NOT required.
The CCK is nothing but a router provided by DTV that allows the dvr to connect to the customers own wireless internet connection, used for nothing but on demand and buying ppv with their remote, O and tv apps.
The wireless CCK will work without DECA or SWiM but the wired CCK does require both.
that would be correctumundo!
While I have no experience with the wireless CCK, this makes no sense at all. The purpose of the CCK is to bridge the home network to DECA... hence it must by definition require DECA/SWiM.
The wireless CCK can work as a wireless access point. It can connect to your router via Wifi, and connect to a receiver via ethernet cable (everything except the H25.) No SWM or DECA necessary.
The wireless CCK also has multiple configurations, and can function as a wired broadband DECA, a wireless broadband DECA, and a wireless access point.
That would make it an 802.11x bridge, no?
Look what showed up today while I wait for my HR34 tomorrow!
Surprise! by dirtyblueshirt, on Flickr
Now I have to wait for my high-gain antenna to arrive...
I added a bit more to my above post. It has multiple configurations, but one is essentially a bridge.
In December I purchased 3 HR34's from USDigitalHD.com for 394.99 ea. Installed them myself. Today after reading about the credits people were receiving I called D*TV retentions. I didn't threaten to leave or anything. The CSR was very polite and in less then 5 minutes gave my account an instant credit for $300.00 X 2 = $600.00. I am very happy, I did not think I would be able to get it done. I do agree that D*TV has a serious inconsistency problem in the Customer Service Dept with the wide differences customers are experiencing. I have been a customer since 2000.
Formerly working in a call center (for United Airlines) I think the issue is likely that each CSR is allowed to make fairly signifigant credits (likely moreso in retention) but are simply afraid to offer the credits to a customer for fear of getting poor stats (ie customer service suffers in their endeavor to not appear to 'give away the house').
That is beyond ridiculous, that should not be policy in any way. Don't even know how to respond to that, when people offer things like that I can see how it creates entitlement....
It's more like CSR's dont follow their guidelines.
That is incorrect no matter how many times you say it.
How do you figure?
I didn't feel entitlement. I would not have been upset if the CSR would have said "No-Way" I bought them on my own fully knowing that the National release was Feb 9th. I just called for the heck of to see what they would say.
That wasn't pointed at you, I was reffering to the CSR who should have never done anything like that.
Thanks - have/use that, but barely care, and would like to reduce cable detritus and so forth. No one calls except telemarketers
But did I get everything else correct?