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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 9, 2012.
I saw that. Thanks. Now it (sorta) makes sense.
*shakes head* .....and you people will be the first ones bitching when prices go up....do ya think its all free?....really?
I've with DTV for a while now. I call the retention dept about once a year for discounts. I still have 3 DSR6000, 1 R10 and D12. Last year they offered me HD upgrade I set it all up but never had the time for them to do it. At the end of December they offered it to me again, 3 HD DVR's and 2HD whole home dvr and and cinema and new dish and install all for $99.00. I was busy and put the install off a little. Installer called to try and reschedule my install and told me that if I waited till 02/09/12 I would be able to get HR34. Called cancellation dept and they changed one of my HD DVR's to a HR34 for $99 more. Final order 1 HR34, 2 HD DVR and 2 HD receivers with cinema connection kit and new dish and install for about $230.00. They also gave me a $25 monthley credit for one year and free HD with autopay. They also offered me a $50 credit on the Nomad. Its amazing what the right cancellation dept csr can do for you.
:nono2:There's no reason to read this thread on pricing because no way is DTV going to give current customers a break. They can keep their 34!
As well as a lot of jealousy. :lol:
A blanket post like this does nothing for the thread, there are many instances in this thread alone that show the different deals that are being given to customers. What we do know is that things like payment history, length of service and previous credits play into what is offered.
Sorry to bump this up, but does anyone know why my order shows the HMC as originally only $199 and not $399? I'm just a bit concerned that they are installing the wrong thing.
Does it actually say HMC or just HD DVR?
Are they drop shipping you the equipment or forcing an install?
I posted earlier in this thread that I was told I was getting a HR34 for $99, but the rep (who was clearly incompetent) actually gave me pricing for and submitted the order for the new HD Tivo. Comparing the pricing I was given with what you are seeing here looks very similar. However, when I looked at the detailed order online, it did clearly say 'Tivo.' You might want to check that if you haven't already.
Hah - your post was actually one of the reasons I was concerned, but I just checked and I think mine is right. They are doing an onsite install. This is what my order online says:
Loyal Cust - Free
Home Media Center 1 - $6.00
DIRECTV Home Media Center HD DVR - $199.00
Sales Order Credit – ($100.00)
HMC Receiver Condition - Free
DIRECTV® Home Media Center Client Installation (TV) - Free
DIRECT® Home Media Center Client Installation (TV) - $49.00
MRV Install - Free
Delivery and Handing - Free
Tax - $10.36
Order Total - $158.36
Any thoughts why the HMC original cost shows as $199.00? Also, any idea what the $6 charge is?
The HMC is 199 because that is likely what you were eligible for automatically.
The $6 fee, somewhere they expect you would have more TV viewing location upon completion. Maybe from the RVU clients...
With credits being given, I called and got the responses that DirecTV has to pay TIVO $800 per unit.
With a well informed CSR like this, I hung up.
That kind of makes sense re the $99 I guess. I think re the RVU that's right so I assume I'm going to have to call D* after the install and tell them I don't have any RVU clients so I'm not charged this fee.
If you cannot keep the equipment, why would you pay one more dollar than the shipping cost?
If I go to the rental car company, I pay them a small fee for the use of the car on some time basis, day week or month. I surely don't pay them some portion of the price of the car and this fee.
The whole idea of paying even $99 for a unit in which you have no equity is senseless.
No it's not at all. If they didn't use that model, then everyone would be paying 20 a month per box or more without question. That's the cable way...
So, let me get this straight Jerry.
It's OK to pay $35 per day to rent a car for a week, but it would be senseless to pay $100 up front and $20 per day? Really?
I have been waiting to renew my contract for when football season was over and I'm happy I was able to take advantage of a new receiver. I have 2 receivers currently , an HD (the 21 I think) and an SD. Wife finally got an HD tv so going to switch the 21 to her and swap the old SD for the 34. Here's what I got:
YOUR EQUIPMENT SELECTION
1 DIRECTV® HMC HD DVR $99.00
1 Cinema Connection Kit $99.00
2 Sales Order Credit -$198.00
Equipment Total $0.00
Installation Fee * $49.00
Delivery & Handling Fee * $0.00
Tax * $0.00
Order Total Paid*
The HMC is the 34 correct? I was very specific that this be the box I wanted. Looks like a good deal to me and can't wait to have whole home DVR going.
Yes, the HMC is the 34 and that's an amazing deal since most (even long time) customers had to pay $99 plus $49 installation. One thing that seems strange about your order is the Cinema Connection Kit b/c my understanding from reading all the above posts is that the CCK is built into the HR34 and a separate CCK isn't necessary. Anyone know for sure?
Hd-Dvrs have built in DECA's not CCk's those are seperate just for connecting to the internet. For some reason HR-34's require it, I believe its because there is so much software it may require internet to help it run.
Are you saying an HR34 requires CCK? Everything I've read says that CCK isn't necessary for an HR34. I thought the DECA is what connects it to the internet and that the CCK isn't necessary. Does anyone know if an HR34 being used with numerous other HD DVRs needs or benefits from CCK?