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Official: HR34 pricing as of 2/9/2012

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 9, 2012.

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  1. Feb 13, 2012 #341 of 1281
    pappys

    pappys Godfather

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    If it is a leased box that you are going to deactivate, then the tech is supposed to take it with them once the switch is made. In order to not allow this to happen you would need to keep it activated until you watch all your shows on it.
    If owned, you would be correct in this method.

    Transferring recordings would take pretty decent computer knowledge programming.
     
  2. Feb 13, 2012 #342 of 1281
    Bartman94

    Bartman94 Legend

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    Recordings are not transferable. Even if you remove the internal hard drive and place it in a different DVR is still will not work. It's the same concept as the old Xbox 360 removable hard drives... the data is not transferable to another console. So you either need to keep your existing DVR or watch all the programming on it that you want to see before the tech takes it away. I had my HR34 installed this past Saturday and you MUST have a SWiM system to run it due to the number of tuners (5) that it occupies by itself. If you don't have the SWiM module already installed, then your installer will put one in. In fact, it's these SWiM 16 modules that are getting harder to find; D* has less of them than they do the HR34's right now.
     
  3. Feb 13, 2012 #343 of 1281
    RudeDogs-DTV

    RudeDogs-DTV Cool Member

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    The Only Time you or required to use a cck or wcck is for whole home network to work, all the hddvr's have a either net port in the back but when you wire direct it disables the wholehome. For older account that not have SWN installed and wish to upgrade the cck is free addon with the whole home upgrade, tho if the customer not have HS-internet we will it include it with the order. If we did the tech could not sign off the order since could not get the cck to work .
     
  4. Feb 13, 2012 #344 of 1281
    dsw2112

    dsw2112 Always Searching

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    Whole Home DVR service will work without a CCK. A CCK is specifically to connect the DECA network to a customer's router. Not everyone has internet connectivity, but still wish to use Whole Home.
     
  5. Feb 13, 2012 #345 of 1281
    extide

    extide Cool Member

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    Close, but a few things wrong here:
    When you plug in the ethernet it disables the DECA over coax (on Hx24/25) models.

    For whole home to work all the DVR's need to be networked. This can be done either all DECA, all ethernet, or a hybrid of the two IF you have a CCK which links the DECA with your ethenet lan.

    And DECA requires SWiM
     
  6. Feb 13, 2012 #346 of 1281
    unpluggedtech

    unpluggedtech Cool Member

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    Dec 8, 2011
    remember when the first hd dvr (942) box released for dish it was $1000 and we could not keep up. Basdically early adopters are what lets technology get out there, then the rest of us catch up.
     
  7. Feb 13, 2012 #347 of 1281
    unpluggedtech

    unpluggedtech Cool Member

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    I sure hope you end up with an HR34 and not a service call with a guy who has an HR24 or worse and HR21/22/23, please let us all know the outcome
     
  8. Feb 13, 2012 #348 of 1281
    Lancelink

    Lancelink AllStar

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    Then paint me a big fat lair.

    Called customer service about 11:30 this morning, went straight to retention with cancel, cancel. Told the outstanding rep I wanted to see what was involved in upgrading my awful HR22-100 (didn't refer to it as awful, but it is) to a HR-34. He goes clickity click...long time customer...see what we can do to make it painless clickity click. No hold no wait, after two minutes of weather and college football talk I am scheduled for the upgrade tomorrow AM. No upgrade fee, no install fee, didn't even have to ask for a discount. Shockingly painless.

    Had a bad weekend and was feeling down. It's amazing what a nice, free, shiny piece of electronic equipment will do to raise a geeks' spirits!
     
  9. Feb 13, 2012 #349 of 1281
    carpecervisi

    carpecervisi New Member

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    Aug 28, 2007
    My installers just left and let me say they did an awesome job. They delivered the HR34, replaced the LNB, installed a SWiM8, installed a wired CCK, swapped out an HR21 for an HR24 all for...FREE.

    No yelling at the retention department or multiple idiot CSRs. The customer service rep I spoke to after activating a replacement HR21 last week was very nice, I was polite and sometimes things just work out. I wasn't even expecting the HR24, but I was happy to upgrade (again).

    :)

    Now, if they can only get rid of that old clunky guide, I'll be loving that HR34 even more.
     
  10. Feb 13, 2012 #350 of 1281
    RACJ2

    RACJ2 Hall Of Fame

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    I'm really talking about once you reach the end of your 2 year commitment or are close to it. They should treat you similar to a new customer. Then start offering you the new hardware at new customer pricing. Once you agree to it, they have you on another 2 year commitment.

    I guess they kind of do that already, like the free HD DVR offer I have now. They should have given me an offer for the HR34 as well. I might have bit on that and re-upped for 2 more years, since I have no plans to change.
     
  11. Feb 13, 2012 #351 of 1281
    alirelan720

    alirelan720 Mentor

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    Feb 10, 2012
    That would be Ms. and I already confirmed I was wrong, thanks!
     
  12. Feb 13, 2012 #352 of 1281
    RunnerFL

    RunnerFL Well-Known Member

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    There's a big difference between someone who's outside of their 2 year commitment, myself several times over, and some of the people on here saying they've only been with DirecTV for a few weeks and still demanding credits, freebies, etc.

    Outside of your 2 years you should get something, I agree. I'm not sure if that should be a free $399 device, free install and a free truck roll though.
     
  13. Feb 13, 2012 #353 of 1281
    Alan Gordon

    Alan Gordon Chancellor

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    I can actually see the people who have only been there a few weeks complaining if they didn't get an HR34... then again, they should have done their homework when it came to checking out what equipment is available to them.

    Aside from that, I agree regarding credits...

    Don't DirecTV subscribers get one FREE truck roll a year?!

    If you simply need a receiver hooked up (SWiM already installed, etc.), a shipping charge could replace that, but my guess is that DirecTV feels they might save more money by doing a truck roll.

    The HR34 is $399 when you are in contract. New customers get it discounted to $99 (a fair price for it given it's specs compared to the HR2x, IMHO). Personally... I think that's more than fair.

    ~Alan
     
  14. Feb 13, 2012 #354 of 1281
    llupin

    llupin Cool Member

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    Sep 10, 2006
    On the phone with CSR now. Asked for an HR34. Rep had no idea what I was talking about. He was ready to send me a new HD-Tivo DVR for $21.95 shipping charge.
     
  15. Feb 13, 2012 #355 of 1281
    joshjr

    joshjr Hall Of Fame

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    This is exactly what I pushed. I have the option of a free HD DVR as well. I said I want something above that off a HR34. I got $300 off the HR34 and $29 off the install. They have came and gone today. I could not be happier with the HR34. Its amazing. Back to the old guide but oh well.
     
  16. Feb 13, 2012 #356 of 1281
    RunnerFL

    RunnerFL Well-Known Member

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    I'm not sure if that's the case anymore for someone who doesn't have the protection plan.

    Well in the case of the HR34 they are just being cautious since most customers won't know SWiM from SWaM...

    I completely agree. That's why I don't get the sense of entitlement some people in contract have.
     
  17. Feb 13, 2012 #357 of 1281
    Alan Gordon

    Alan Gordon Chancellor

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    I don't have the protection plan, and that was what was told to me. Obviously, take it with a grain of salt, but I'm sure some might be able to verify that information.


    Indeed, but I was referring to those with SWiM tagged on their account.

    My least favorite word again... :rolleyes:

    I don't agree with people who constantly get credit after credit... but I personally have no issue with someone IN-CONTRACT attempting to get a discount on a piece of equipment at a discounted rate in return for an agreement of extending their contract for two years.

    Granted, if you're a new customer and you're only six months into your contract, it's kind of :rolleyes: move, but if you're a longtime customer, I think it's fine.

    Basically, I think "entitlement" is fine as long as you keep in mind that what kind of customer you are should reflect the "entitlement" you should reasonably expect.

    ~Alan<~~~~~~~~~~Who is aware that I used "should" one too many times in my last sentence...
     
  18. Feb 13, 2012 #358 of 1281
    alirelan720

    alirelan720 Mentor

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    Feb 10, 2012
    I completely agree. That's why I don't get the sense of entitlement some people in contract have.[/QUOTE]

    I don't get the sense of entitlement any of you people have at all, you pay for a service YOU want. You deserve what you are wililng to pay for, no if, ands, or buts about it.
     
  19. Feb 13, 2012 #359 of 1281
    BoJatey

    BoJatey Cool Member

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    From what I understand, she was talking about RVU which means with compatible 6000 series Samsungs, you don't need receivers for the other rooms with the HMC34. I have the 8000 which is technically superior but not compatible so I had to go whole home setup with HD receivers for each room I wanted service for. Took two hours because he was new (so am I) but I got the 34 with two more HD receivers plus CCK for $148 plus tax and $19.95 for S&H. Anyone know more about RVU?
     
  20. Feb 13, 2012 #360 of 1281
    chris_h

    chris_h Mentor/Supporter

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    Mar 19, 2003
    I have had my account suspended for the past 6 months and just reactivated it. Got a free HR34 (but will have to wait until install day to confirm) and a free SWM, plus free movers connection HD dish and install. I'm paying $20 shipping fee and agreed to 2 year extention (which I understand is normal).

    So glad to be done with comcast and their flakey DVR (sometimes it records, sometimes it dont!, ARGH).
     
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