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Official: HR34 pricing as of 2/9/2012

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 9, 2012.

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  1. Mar 28, 2012 #861 of 1281
    inkahauts

    inkahauts Well-Known Member

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    Ok. Well assuming he used a 2 way splitter right at the box, all you have to do is disconnect the splitter, remove the deca and plug your Ethernet cable directly from your switch to your hr34, and make sure there are no bsf in between the hr34 and the rest of the system.
     
  2. Mar 28, 2012 #862 of 1281
    wco81

    wco81 Legend

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    I think the monthly bill is as big a determinant of what kind of deal they'll cut you as anything else.
     
  3. Mar 28, 2012 #863 of 1281
    AaronBlind

    AaronBlind New Member

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    There are quite a few factors from what a former employee told me....not just length of service and in/out of contract.
     
  4. Mar 28, 2012 #864 of 1281
    RunnerFL

    RunnerFL Well-Known Member

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    I don't think bill or length of service are a factor at all. This thread clearly shows the only determining factor is what CSR you get and what they are willing to do to keep you as a customer.
     
  5. Mar 28, 2012 #865 of 1281
    crawdad62

    crawdad62 Godfather

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    Yep. And I think that's the whole point of this thread. It all who you get when and how they're feeling at any given time on what you're going to end up with.
     
  6. Mar 29, 2012 #866 of 1281
    gordo80

    gordo80 AllStar

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    After calling for the second time I got what I wanted. I got a $300 dollar credit for the receiver. The receiver will be install this Saturday can't wait.
     
  7. Mar 29, 2012 #867 of 1281
    Shades228

    Shades228 DaBears

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    He has to have SWM and ordering a CCK is the only way to get that on the order unless they order WHDVR as well at the same time.

    This is how it's been since the first page. If someone doesn't have SWM they must order a CCK or WHDVR depending on the account.

    I know he said the third rep said the first two were wrong but that wasn't the case.
     
  8. Mar 30, 2012 #868 of 1281
    RF_Eng

    RF_Eng Cool Member

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    Several calls, ended up at $299 with free install and a $120 programming credit. Cost me an additional $5 for a large bottle of Advil to get over the headache caused by DTV's CSRs saying what a valuable customer I am so many times
     
  9. Mar 30, 2012 #869 of 1281
    rayjoe2

    rayjoe2 Cool Member

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    Sorry if already answered but long thread. Tried to order a HR34 but was told needed an install (can live with it but doubt I need it) and CCK. Don't understand why would need CCK. I am networked and sharing between two HR-20s. Paying for WHDVR but I installed. Have the SWM. BLL - do I really need an install (plan to swap out for existing HR-20) and do I need the CKK?Tks in advance
     
  10. Mar 30, 2012 #870 of 1281
    gordo80

    gordo80 AllStar

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    I was in the same boat like you. I signed up on July of 2010. I told DTV that I want to cancel my service. They told me that I need to pay $80 to fulfill my contract. They ask why I want to cancel and I told them that I wanted the HR 34 and CSR told me that I couldn't get any discount on the receiver. Retention ask if they can get me a fair deal on the HR 34 would I consider staying with DTV? I told them yes. Retention gave a $300 dollar discount and free installation. My total price was 99 + tax. I hope that helps, but remember be polite when you are talking to them. BTW I keeping my HR24 DVR and returning the H24.
     
  11. Mar 30, 2012 #871 of 1281
    RunnerFL

    RunnerFL Well-Known Member

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    HR34 installs require a truck roll, they will not drop ship them to customers at all. They are requiring the CCK as well but you could probably convince them you don't need it if you can prove the HR34 will have an Internet connection once installed.
     
  12. Mar 30, 2012 #872 of 1281
    wahooq

    wahooq New Member

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    as i have posted several times....a CCK is not required but a SWM install is....if you have a DIY setup you will stil have to pay for the upgrade i.e. DTV does NOT support DIY installs
     
  13. Mar 30, 2012 #873 of 1281
    wco81

    wco81 Legend

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    CCK is for what, so that you can download their on demand movies that you pay extra for?

    So I can see them wanting all DVRs to be connected to the Internet but if one isn't interested in on demand content, especially since the movies cost additional money, why should you be forced to pay for it?

    It's absurd enough to pay a lot of money for leased hardware in the first place.
     
  14. Mar 30, 2012 #874 of 1281
    RunnerFL

    RunnerFL Well-Known Member

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    The CCK includes SWiM, if the house isn't already wired for it, which is required for the HR34. It also includes any DECA boxes you need for older HR2X units and any wiring involved to make that happen. The CCK isn't just to connect the HR34 to the Internet.
     
  15. Apr 1, 2012 #875 of 1281
    Deftones

    Deftones Legend

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    3rd time is the charm I guess. Got the HR34 for $150 + $49 installation plus 6 months of $20 credits. It was either that or the whole home installation for free for my existing system. I couldn't get both. I'm considering just calling back to add the whole home to the system since it will give me the most functionality.
     
  16. Apr 2, 2012 #876 of 1281
    utvnut

    utvnut Cool Member

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    Anyone know if the HR34 is available in the Fairfax VA area?
     
  17. Apr 2, 2012 #877 of 1281
    Chuck W

    Chuck W Icon

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    It's available nationwide I believe.
     
  18. Apr 2, 2012 #878 of 1281
    utvnut

    utvnut Cool Member

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    Why would the DTV website say not available when I check equipment?
     
  19. Apr 2, 2012 #879 of 1281
    inkahauts

    inkahauts Well-Known Member

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    You can't just order it and have it shipped. It requires installation from them. They probably require you to calling because of what the system says your setup is.
     
  20. Apr 2, 2012 #880 of 1281
    utvnut

    utvnut Cool Member

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    Thanks. I'll give a call and see how it goes.
     
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