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Official: HR34 pricing as of 2/9/2012

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Feb 9, 2012.

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  1. Apr 10, 2012 #901 of 1281

    Jerry_K Godfather

    Oct 21, 2006
    Replied to your PM.
  2. Apr 10, 2012 #902 of 1281

    mmmason23 AllStar

    Apr 26, 2010
    Just got one for free. My contract ends in a few weeks. Called retention got the 250 offer and 10 off a month for 24 months plus free installation. Decided to call back and cancel and maybe just go with free dvr instead. They asked if it was the cost of the equipment that is making me cancel and I said yes. Memtikned if i switvhed to dish my boll wpild be chepaer and equipment free. What price would I be willing to pay? I said free he said OK, had to get a supervisor to approve. He did I'm happy
  3. Apr 11, 2012 #903 of 1281

    cmasia Icon

    Sep 18, 2007
    Las Vegas
    I have a 5 year old HR20 that is dying a slow death. Premium sub with FS+, MLB, NHL, and NFL ( generally discounted ).

    Called the retention department and asked for an HR34 to replace the HR20.

    At first I was offered a $250 discount on the box, bringing the cost down $99.

    I told him I had no interest in Whole Home Service, but wanted the HR34 for PIP and additional storage.

    He said I must either have Whole Home or a Cinema Connection kit.

    I dithered a bit and he came back and offered the HR34 and the Cinema Connection kit for free with a 2 year agreement, with no Whole Home monthly fee.

    Here's what my account says for this order:

    Item Description Price Quantity Total
    STMS Comment for Promotional Offer Free 1 Free
    CMS Churn Offer Tracking Free 1 Free
    DIRECTV Home Media Center HD DVR $99.00 1 $99.00
    MRV Install Free 1 Free
    Additional TV Free 1 Free
    Additional TV Free 1 Free
    Cinema Connection Kit $99.00 1 $99.00
    VCONWifiDeca Free 1 Free
    Sales Order Credit ($49.00) 1 ($49.00)
    Sales Order Credit ($99.00) 1 ($99.00)
    Sales Order Credit ($99.00) 1 ($99.00)
    Additional Receiver Condition Free 1 Free
    HMC Receiver Condition Free 1 Free
    Delivery and Handling Fee Free
    Professional Installation $49.00
    Tax $0.00
    Order Total $0.00

    Thanks to all for writing their experiences here.

    And I won't even mind paying $45 for the AM21 I need now!
  4. Apr 11, 2012 #904 of 1281

    MRM AllStar

    Sep 10, 2008
    Just saw on a commercial a couple of days ago this was being offered. I wish I hadn't signed up for 2 more years, one year ago, to replace a broken DVR with a new one for free. I sure could use the HR34.
  5. Apr 11, 2012 #905 of 1281

    inkahauts Well-Known Member

    Nov 13, 2006
    Call in and see. You might get a great deal.
  6. Apr 16, 2012 #906 of 1281

    jford951 Godfather

    Oct 6, 2008
    Called today to see about getting a hmc hr34. The initial offer from directv was 99. for the box and 49 for installation with a 49 dollar instant credit so I took it gets installed 4-23. I was expecting to have to call a few time but nope 1 call and first offer can't beat that
  7. Apr 16, 2012 #907 of 1281

    hhh222 Cool Member

    Sep 20, 2004
    I too thank everyone who shared their experience. I just called into retention and mentioned Dish Networks new deal with the Hopper and got the HR34, install and Cinema Connection for free.
  8. Apr 17, 2012 #908 of 1281

    jford951 Godfather

    Oct 6, 2008
    Well I see if I had kept up with the forum that people are getting it for free now but I am still happy with my deal
  9. Apr 17, 2012 #909 of 1281

    vthokies1996 Legend

    Oct 6, 2008
    We're moving next month and needed a 4th receiver in the new house. I was able to add an HR34 for $99. They gave me the Cinema Connection and install for free as part of my mover's connection deal.

    As far as the Picture in Picture, can the HR34 display 2 tuners on screen at once or does it only do a tuner and recorded program PIP?
  10. Apr 17, 2012 #910 of 1281

    wco81 Legend

    Feb 23, 2008
    So if you get the CCK, does that mean you don't get SWiM or Whole Home DVR?
  11. Apr 17, 2012 #911 of 1281

    jagrim Hall Of Fame

    Aug 25, 2006
    I've only used the PIP for live tuners.
  12. Apr 17, 2012 #912 of 1281

    TheRatPatrol Hall Of Fame

    Oct 1, 2003
    Phoenix, AZ
    Either or.
  13. Apr 18, 2012 #913 of 1281

    ChuckM128 New Member

    Dec 9, 2011
    Called twice today to get an HR34 deal...it was a no go; the best they would do was $200 off the price; I threatened to leave but it didn't matter; they wouldn't budge; I even mentioned the deals I've seen here, but nothing moved them! Congrats to you who have the deals, but it didn't work for me!
  14. Apr 18, 2012 #914 of 1281

    wco81 Legend

    Feb 23, 2008
    You probably aren't spending enough with them.

    And if you're going to threaten, better be prepared to carry it out.
  15. Apr 18, 2012 #915 of 1281

    jbailey95 New Member

    Apr 18, 2012
    This thread has been very helpful. I was already thinking about cancelling after my contract runs out in 4 months, so I called to see what kind of savings were available that might persuade me to commit to 2 more years. After some waffling, I got the $250 discount on the HR34 and $30 off my bill for 6 months. I wasn't expecting the last bit so I'm happy.
  16. Apr 18, 2012 #916 of 1281

    Jerry-D New Member

    Apr 18, 2012
    I was offered a HR34 and HR24 and a CCK for FREE with $49 for Install just 5 days ago. I should have taken the offer.....today the offer is gone and has jumped to around $300! I sent an email to Ellen Filipiak (head of customer service) complaining about the "bate and switch" tactic they used. We'll see...
  17. Apr 18, 2012 #917 of 1281

    Shades228 DaBears

    Mar 18, 2008
    There's no bait and switch here however most people have no idea what that really is so it's not surprising to see it misused. Offers can change but if someone offered it for $49 and you passed it up then you really didn't want it that badly or you gambled wrong.
  18. Apr 18, 2012 #918 of 1281

    codespy So much for the 2017 season!! <Crying> DBSTalk Club

    Mar 29, 2006
    With that deal, I would not have emailed Ellen, I would have emailed your counselor for an appointment. That was a great offer. :)
  19. Apr 18, 2012 #919 of 1281

    Jerry-D New Member

    Apr 18, 2012
    Shades, I do understand that I used bate and switch loosely...with that said, I made it clear to the directv employee that I had to consult my wife regarding changing technology in the house first, she agreed and understood and told me to "take my time, the offer is in your notes and it will stand". Their was no "gambling" of any kind. As far as "not wanting it that badly", I first wanted to check out the HR34 on sites like this one to see if it was a reliable or stable technology. I gathered enough information that I was willing to make the leap. When I called back today they wouldn't keap their end of the bargain. Believe me, NOW I realize what a great offer it was. And even though i remained calm and civil I was shown little respect by one of the supervisors "Caroline" who at one point insinuated that I was never offered that deal at all. I even gave her the operators name and employee number so she could check her notes...no response to that. BTW, I have been very happy with Directv this is the first time in 12 years that I've been disappointed by Customer Service.
  20. Apr 18, 2012 #920 of 1281

    wco81 Legend

    Feb 23, 2008
    Bait and switch.

    Yeah they give you a different story every time you call. See if they can get you to accept the best deal for them.
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