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Discussion in 'General DISH™ Discussion' started by dolmar, Jan 6, 2010.
Not if you are a preferred customer (longtime subscriber).
But you have to insist.
Therein lies the lie. They're presenting it as $6/account to appear competitive with how the other guys bill DVR usage, but then the "one simple fee" for a DVR is $3 higher than for a non-DVR. So it's really $6 for the first DVR and $3 for each additional (if you look at all Solos as $7 and all Duos as $14). AEP subscribers, who have always had all DVR fees waived, will be seeing a big increase in this portion alone.
The other part of the "one simple fee" is the invented TV2 connection fee* which (and please tell me I've read this wrong) will no longer be waivable.
With AEP and 2 connected 622s, I think I'm looking at $16 for the receivers, offset by a $3 reduction in AEP, and likely offset even more by the elimination of 2 or 3 premiums.
* Yes, waiving the TV2 fee can be a savings when compared to other operators that require separate boxes. The thing is, Dish broke that model by making one box with one smartcard to drive 2 TVs. Less to manufacture and easier to install. Rather than pass that savings to all users, they found a way to keep charging some, and are now simplifying it by charging the full Solo receiver rate to the Duo's second output which isn't tying up any of their equipment.
You know if Dish was smart they would keep the DVR fee waived for the AEP that probably would be enough for people to consider upgrading.
Even with the simplification email sent to retailers, it isn't clear that you should do anything until you get a bill with an increase. *IF* I can get a 6 month credit based on the amount the bill increases, I'd want to reduce things after the credit starts. No guarantee they don't withdraw or reduce the credit when you reduce the bill, but it is worth a shot.
Getting the TV2 output of ONE Duo "free" with your programming package is still available, so that MIGHT qualify as waivable. But I don't understand DISH's wording here:
What is needed so that *MY* account will no longer be subject to the TV2 Receiver Connection Fee? Or is it trying to say that someone with a Welcome pack (as long as they have it before it disappears on 1-Feb to new subs) may still have TV2 fees? "for certain customers' accounts" doesn't sound all that simplified to me. It did make it clear that NEW customers wouldn't be subject to the TV2 fee - but that leaves "certain existing customers" in limbo. I don't understand the email, but I don't see any way to read this except that the fee IS waiveable (or not applicable) to new subs:
I'm more confused by this than I was by the rumors.
That's exactly the kind of language I would expect to see. Nobody knows what's going on as the rates were designed by committee and we now have a camel.
It is totally consistent with the fact that the web site clearly states the latest 3-months free HBO/Showtime Package is available to existing customers who haven't had it in the last six months but the CSRs are insisting the policy is a year (which it probably should have been).
I can't wait to see what my bill looks like and if I don't like it how many steps it will take before someone waives some fee that shouldn't have been instituted in the first place.:nono:
I find it hard to believe they would increase prices in 12 days but not inform anyone. Even if they don't consider this a "price increase" changes of this magnitude would slam their CS without any notification prior to. I'm starting to wonder, not if it's going to happen, but if it's going to be for new customers only.
The increases apply to both new and existing customers. Retailers received the email Jan. 18. CABill quotes sections of it.
Dish is saying there won't be a separate line item for TV2 connection anymore. They have built the $5 fee into the receiver fee. And now there is no credit for it if you have a phoneline hooked up.
So, as someone who has my 222 connected to the ethernet to avoid the fee, this will become moot. I pay $7 for the 211 in my bedroom, and now will pay an additional fee for the 222 in my living room. Great. Another fee to drive away customers.:sure:
After reviewing the memo in detail, I think some things are clearing up for me:
Then we have the defensive item that inevitably will result in confusion:
I guess they are being defensive because the old $5 month "programming access fee" or "TV2" fee or whatever it was called is being rolled into dual receiver fee and they know that's going to cause an uproar because it was waived automatically with a phone or internet connection. And it appears they a ready to deal with the complaints. Whether that will be to give "a valued customer" some kind of credit or just offer an explanation of the new fee structure, who knows.
They do have the market situation where the cable companies have significant charges for their boxes. One thing for certain, they figure that if customers really want the full on-demand options, they'll hook up to the internet. Why they decided to rename the packages back to the old name is a puzzle to me.
Ok, I'll let the smart ones here figure my Februay 2010 bill.
I have a VIP211K cables to a Samsung HD TV. No phone line hook-up.
Also, in the den I have a PVR 508 cables to a standard analog TV. No phone hook-up.
I have Classic Gold 250 with locals...$62.99
Additional Gold HD channels... $10.00
I am charged for Solo DVR Reveiver. $5.0-
Who wants to figure what my February bill will be?
Maximum credit for complainers will be $6 for six months.
Once this huge receiver fee increase has been sheepishly accepted by the vast majority of subs (which it will be), it will pave the way for DirecTV to raise their fees accordingly to match Dish and cable.
Sounds like DISH, Dislikes the AEP.
For those of us that have Gold/Silver/Bronze, change to whatever in a couple of weeks, seems like the overall fee's balance out, and the increase isn't that much more, I don't see it dropping for anybody, but the brunt of the Damage is AEP clients.
Dish is being very CREATIVE, with adding up the fee's though, to a single amount. I would love to have somebody on the next Charlie Chat have Charlie explain, how a additonal ViP622 prior to this was priced out at, Addtional Receiver fee=$7 TV2 connection fee=$5 and DVR Fee=5.98 for a total of $17.98,
$17 even, when there is a Supposed drop of $5.98 DVR fee by going to a Single house DVR Fee!??!!??!?!
You go with a Single entire account DVR fee of $6, yet combine the old DVR FEE into the new price single price of the ViP622/722!?!?!?!?!?!?! So over all its really a $5.02 increase, not the .98 decrease they are claiming that it is.
This is diffently a favor I would prefer not to have.
U-Verse is still across the street, and still more expensive even if they do cross over.
I have the "Silver" package and two 322's. It looks like my bill is going up $10 per month, that's over a 17% increase. They certainly aren't losing any money on the equipment that I have had for over 5 years. It just seems like a rather large increase at least in my situation considering that I am not using expensive cutting edge receivers and subscribe to no extra packages. I can understand an increase but this seems like it will impact some customers much more than others.
How are you figuring the $10?
The following packages will all increase by $1 as a result of this change:
Classic Bronze 100- $39.99,
Classic Bronze 100 Plus- $44.99,
Classic Silver 200- $52.99,
Classic Gold 250- $62.99,
DishLATINO Plus- $34.99,
DishLATINO Max w/DVR- $58.99.
Additional receiver fees will change as follows:
Solo- $7 (+$2),
Solo DVR - $10 (+$5),
HD solo DVR- $10 (+$3),
Duo- $14 (+$9),
HD Duo- $14 (+$6),
DuoDVR- $17 (+$12),
HD DuoDVR- $17 (+$10).
I'll admit I am a little confused by all the posts and I could be wrong but from what I can tell it looks like a $10 increase to me. Of course I won't know for sure until I see the bill.
I figure you should wait until they generate your first bill after 1-Feb. My best *GUESS* is that your bill will go up by $2. The 508 started life as a PVR (even said that on the remote) and that *SHOULD* make you not be liable for any DVR fee. If you are anxious to find out before they generate a bill, you could always make some other change. That seems to always generate "Recent Activity" with a credit and a charge of the same amount. If you do that after 1-Feb, the charge portions will be prorated based on then current fees. Waiting for a bill makes more sense, as it is about 17 days before the billing period starts - gives you lots of time before any new rate applies.
If our 508s continue to be listed on our bills as
Solo DVR Receiver
but a $7 fee, I wonder what a 510 (or the new 512?) will be listed as for a $10 fee and trigger the $6 DVR. All we know is that it will be simpler.
Your right about having to wait to make sure. Was wondering on your current bill are both your 322's free? 322 should be $10 now and and $14 later.
I was looking at my Parents Bill
$62.99 classicgold with Locals
$ 5.00 Solo DVR(they have a 510d)
$11.96 Dish Network DVR Service fee(for 722 is Primary Reciever and 510)
$10.00 HD+Platinum(Granted last yr, this combo was $15)
111.95 before tax's
$68.99 Top250 Locals W/DVR fee
$10.00 Solo DVR(+$5, even though there is a single home DVR Fee?!?!?!)
110.99 Before Tax's
Will work on mine, it gets confusing, as I have a credit loyalty credit, as well as a parttime ViP 612.
You have taken some things out of context. It won't make a lot of difference, but "as a result of this change" means that people whose bill had included a $5 DVR fee with their programming will now be charged $6 as a DVR fee. That is a net $1 increase, not a change in programming price. With two 322s, there is no DVR fee so you don't change the price of the 200 package from what you now pay. The $14 Duo @ $14 is a $9 increase for an SD Duo but only a $7 increase for an HD Duo.
For any additional DVR, you can't post a single price for how much of a total increase that will be. What people currently pay for a DVR fee is $0 (AEP), $5 ("with DVR" - aka DVR Advantage), or $5.98. The prices you posted for Addl Rec fees cover the change from $5 or $7 per addl receiver today, but HD Duo looks like a typo - $7??
Waiting until you get billed is best, but your $10 guess is at least a buck too much. There is also the POSSIBILITY (not confirmed) of some short term credit for someone whose bill goes up by $9/month. Time will tell.
After re-reading the posts it looks like the $1 programming fee may not apply to me as you say, however so far it looks like a $9 increase is headed my way. I'll know next month I guess.
I pay $5 for the second 322 so it looks like it may be going to $14 (+$9).