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On-Demand way too slow to be usable.

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Mike Greer, Feb 19, 2012.

  1. Feb 23, 2012 #61 of 178
    Rich

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    I downloaded the first episode of Spartacus, Sand and Blood.

    Rich
     
  2. Feb 23, 2012 #62 of 178
    Rich

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    Spartacus, Sand and Blood, first episode.

    Rich
     
  3. Feb 23, 2012 #63 of 178
    Rich

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    That's how I've felt about On Demand from the git-go. To me, "on demand" should be what NetFlix does with its streaming content.

    Rich
     
  4. Feb 23, 2012 #64 of 178
    veryoldschool

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    Not sure what's happening on your end, but you should be able to select which server you want to use. I'm guessing the Optimum server is merely the default.
    If I move the cursor over the triangle, I get five choices of servers when I'm on this screen:

    [​IMG]
     

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  5. Feb 23, 2012 #65 of 178
    veryoldschool

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    DirecTV has taken the approach of PQ over ease of downloading.
    "On Demand", might better be called "on request", since there is a wait factor.
     
  6. Feb 23, 2012 #66 of 178
    Rich

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    I've got the Linksys (Cisco) 4200 V. 1. I can monitor the speed on the router's software. Will do that later. But, in any event, the router rarely shows what Speedtest.net shows for the speed. I get 56 down and on the router which is right next to the modem, I rarely see anything close to 56 down.

    I gave this a lot of thought last night and I think the router speed test must have something to do with how much bandwidth I'm using in the house. Does that make sense?

    Been doing that for over two years. I wasn't kidding when I said I was tired of fighting with CV over this issue. I also wasn't kidding about the lawsuit. If we can figure out if it's my fault, I'll live with what I've got. If I can put up a logical case against the provider, I will go after them.

    Let me add this: My son always has his X-Box on and at least one computer on at all times when he's home. He was home yesterday when I downloaded that episode of Spartacus. He goes to work today at 14:30 and I'll make sure he shuts all his equipment down. Then I'll download the same episode again.

    Just had another thought, my OOMA is always on. I gather all these IP devices are gobbling up my broadband? I'm gonna do some tests and probably will end up shutting down the OOMA. Don't need it.

    Rich
     
  7. Feb 23, 2012 #67 of 178
    Rich

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    Yeah, you can't move the circle at all. I don't see how the modem is gonna know which server it's gonna use, unless it uses the Optimum server. That's got the highest reading of the seven servers I can access. Is there a way to move the circle with the arrow in it?

    Rich
     
  8. Feb 23, 2012 #68 of 178
    Rich

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    But how do you know the modem is accessing the server you choose?

    Rich
     
  9. Feb 23, 2012 #69 of 178
    veryoldschool

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    Back in post 44, you can see which server was used for the test. It's at the bottom of the pics.
     
  10. Feb 23, 2012 #70 of 178
    Rich

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    Gotcha.

    Rich
     
  11. Feb 23, 2012 #71 of 178
    Mike Greer

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    That's pretty strange Rich - you should be able to click on any of the dots and the select a server to run the test. Are you trying to click-and -drag the circle? All you need to do is click on one of the 'other' dots to start the test with that location/server.

    As for 'knowing' you are testing to a specific server - you'll basically have to take speedtest.net's word for that - or - you could use a hardware or software protocol analyzer to 'see' where the packets are coming from / going to... I personally would just take their word for it!

    On the Cisco where you see 56 down is likely representing your connection to CV and doesn't mean much other than you'll never get any higher that number in any test.

    Also - OOMA when not on an active call will have pretty much no measurable difference in your tests. While on a call you can probably see it in the test results but still is a pretty small drain compared to how much bandwidth you have. Xbox online games all very but could have a much bigger impact depending on the game and what is going on.

    I still plan on testing my On-Demand speed with my 4g Verizon phone but haven't had time to do much lately....
     
  12. Feb 23, 2012 #72 of 178
    Mike Greer

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    You'd think with speeds like this:

    [​IMG]

    That I'd at least be able to get 1:1 from On-Demand!
     

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  13. Feb 23, 2012 #73 of 178
    veryoldschool

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    Or at least 1:1.5 if it was a high bit-rate program.
     
  14. Feb 23, 2012 #74 of 178
    Rich

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    I can click on the dots and get a server reading. I know how to use the program.

    I have no doubt that the server I click on is sending me the proper info. What I don't get is how you lock in a server. Or tell which server you are using without going to Speedtest.

    I get the 56 down from the modem, when I check the router I see about 20-30MB. That's what I don't understand. There are times that I've gotten 56-58 down on the router, but that is very infrequent.

    Yeah, I know the OOMA is pretty much just sitting there most of the time, but we've decided to stop using it anyhow, so I just unplugged it. Now it will default to my cell phone until I cancel the OOMA service. I'm about due for the $120 yearly bells and whistles bill and we just don't need the OOMA anymore.

    I've had my son unplug every Net device he has and I don't see much change in the readings. The router reads a bit higher than normal, a bit over 30 down. Where the hell does the rest of it go, Mike? That's what I want to know.

    Rich
     
  15. Feb 23, 2012 #75 of 178
    Rich

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    I'm downloading the episode of Spartacus that took so long yesterday as we speak. It's got five more minutes to download and it looks like it's gonna be a bit quicker with all the son's crap shut off.

    Done. 20 minutes faster than yesterday. Was it just the kid's electronics? Will we ever know for sure? Must have been.

    Rich
     
  16. Feb 23, 2012 #76 of 178
    Rich

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    So, a 55 minute download today took an hour and a half. Not so bad or not so good, considering my constant 56-58 down readings?

    Rich
     
  17. Feb 23, 2012 #77 of 178
    Rich

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    Just checked the speed on the router after the download stopped and it went all the way up to 31 down. Is this as insane as I think it is?

    Rich...a very puzzled Rich
     
  18. Feb 23, 2012 #78 of 178
    Rich

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    Please tell me that you're paying more than $70 a month for Net service.

    Rich
     
  19. Feb 23, 2012 #79 of 178
    Mike Greer

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    Sorry Rich - I guess I misunderstood.

    Those dots are all test points (servers) for Speedtest.net - all to give you an idea of your speed to various points on the Internet. Your normal Internet traffic isn't being routed through those points.

    As for the numbers from your modem and your Linksys go - maybe a screen shot would help?

    No way to know if your son's stuff was taking bandwidth away from your DirecTV connection. Chances are your bandwidth is/was sufficient to max out the top speed DirecTV allows. The variations could just be from the usual changes in available bandwidth between points on the Internet.

    When you say 'The router reads a bit higher than normal, a bit over 30 down. Where the hell does the rest of it go?' We'd need to verify what the numbers from your modem and your router are showing.... The screen shots would help here. I have several Linksys/Cisco models but not a 4200... Also the make/model of your cable modem?
     
  20. Feb 23, 2012 #80 of 178
    Mike Greer

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    Yep - $115 but it's not worth it.

    Those numbers are not typical anyway and I hate that I pay Comcast that much!

    When it works it is usually nice and quick but the DSL I used to pay $38 for 7meg down 896k up was 1000 times more reliable. I have more down-time every month than I had in 8 years of DSL. Usually short outages but plenty of them!
     

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