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On which channels do you have audio dropouts?

Discussion in 'DIRECTV General Discussion' started by veryoldschool, Aug 2, 2010.

  1. Sep 5, 2010 #301 of 929
    Getteau

    Getteau Icon

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    Dec 19, 2007
    Houston
    NBC in Houston (chan. 2) is where I tend to see them on my HR24. I don't even bother watching sports on that DTV channel; I just flip over to my antenna feed on the TV instead.
     
  2. Sep 6, 2010 #302 of 929
    underlord2

    underlord2 AllStar

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    Dec 1, 2006
    My HR20-700 seems to increase and decrease the volumes on the center audio channel with my Onkyo TX-SR608 while listening to non DD stuff recently with an optical connection. Things get way too quiet.

    Usually a reset fixes this though...

    I have that reciever. If i had known I would have issues like I have, I'd have gotten a different brand receiver years ago.
     
  3. Sep 6, 2010 #303 of 929
    txtommy

    txtommy Icon

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    Dec 30, 2006
    Same here. The drops on NBC have become so frequent that I've given up trying to watch on the satellite feed and just go straight to 2-1. I recently removed 2 from my favorites list.
     
  4. Sep 6, 2010 #304 of 929
    Joe Schmuck

    Joe Schmuck AllStar

    88
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    Nov 6, 2007
    After switching from my old HR21 to the new HR24, my audio dropouts are still there, however recovery is significantly faster. Went from maybe 2-3 seconds to maybe .5 seconds. I've only had this new DVR for a month. I have an older Sony audio reciever and using optical connection. If this stays at .5 seconds then I will not be buying a new audio reciever this year, maybe next year.
     
  5. Sep 9, 2010 #305 of 929
    gss1537

    gss1537 Mentor

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    Aug 23, 2010
    I have the same problem with NBC Channel 2 in Houston with my HR24. Happening about every couple minutes while watching the NFL game.

    Is this something with our local NBC channel or DirecTv?
     
  6. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    "and/or", since both need to look at this problem together. I too have problems with my local NBC, and have had DirecTV look at it, which has helped, but the source, in my case, is the local station's feed to DirecTV.
     
  7. mffl_41

    mffl_41 New Member

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    Sep 9, 2010
    Hi, new to these forums and Direct TV. Switched from Time Warner.

    Last, week I had DirectTV installed (1 hd receiver and 3 standard receivers).

    Recently I've been watching some HD channels on my new 55 in hdtv and some channels such as FX, TNT, and Disney have done some weird stuff with the audio. Randomly, the audio sounds like T.Pain talking. When it does this it does not stop.

    I'm not sure if this has something to do with my Tv or direct tv. I'm using a monster hdmi cable to watch the hd channels.

    Is this what audio dropouts is or do I have another problem?
     
  8. Dagmandt

    Dagmandt New Member

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    Aug 3, 2010
    It appears this is actually getting worse if that is possible. Not only is the frequency increasing but I now have DD drop outs on my TV upstairs which has no AV receiver, just the TV and the DVR. They are just as bad and often include digital artifacts in the picture, a studder in the audio followed by a complete drop out of DD. It happens every minute or two.

    This is absolutely unacceptable. I'm seriously considering moving to cable.
     
  9. DogLover

    DogLover Hall Of Fame

    2,510
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    Mar 18, 2007
    This particular problem has not been associated with video problems. It may be that you have another problem as well. You may want to do some other troubleshooting.
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I don't think this is exactly true. If the feed being sent to the uplink is badly corrupted, it will affect the video too.
     
  11. Steve

    Steve Well-Known Member

    23,057
    153
    Aug 22, 2006
    Lower...
    I was actually encouraged last night that things might be getting better. Last week I posted:
    Last night, I watched both this week's Dark Blue's back-to-back with the same set-up, and only one brief audio drop in 2 hours, and it didn't cause my Yamaha to drop DD. So go figure. :shrug:
     
  12. pfp

    pfp Whatever

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    Apr 28, 2009
    I also have HDMI to an Onkyo TX-SR605, from HR20-700, and get dropouts on pretty much every show I watch (Phoenix locals: FOX HD, ABC HD, CBS HD, NBC HD, USA HD, SyFy HD, TNT HD) and it does seem to be worse the last few months.
     
  13. Joe Schmuck

    Joe Schmuck AllStar

    88
    1
    Nov 6, 2007
    Most of my audio drops have gotten much better. Now the audio drops only for a brief moment, enough where I notice the audio dropped (almost like they mutted the bad words), but it's so fast that my Sony amp doesn't have to re-sync to the DD signal. This normally happens several times over a 3-4 hour period and it's rare I get 2 hours of no drop outs at all. Now there are very few times (maybe every two days or so) where I'll watch a show and it will have 2 or three longer drops which does cause my amp to re-sync which of course causes a longer dropout period.
     
  14. Die Hard

    Die Hard Mentor

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    Jul 21, 2010
    I agree, the video too can be affected. Most times I just get the audio dropouts by themselves, but there are times when I might get a slight picture stutter and/or pixelation associated with an audio dropout.

    And personally, I'm not seeing any improvement with the audio dropouts.
    I've called and talked 3 times with the customer advocacy team since I first stated noticing it last fall and have been told that they are aware of the problem and are working on it. I'm sure this is the standard line they tell everyone just to get us to shut-up. I'm going to start another round of calling/e-mails.
     
  15. MISpat

    MISpat Legend

    210
    1
    Apr 21, 2009
    My HR24 is hooked up to an Onkyo HT-R520 A/V receiver with optical audio connection and Dolby Digital turned on. I have audio dropouts on many channels but the ones I can think of right now are:

    631 YESHD
    242 USAHD
     
  16. tsduke

    tsduke Godfather

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    Mar 20, 2007
    This thread has been going for over a month now. Where's the results?
     
  17. Dagmandt

    Dagmandt New Member

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    Aug 3, 2010
    The problem has been around for more than a year. Don't expect results anytime soon.
     
  18. tsduke

    tsduke Godfather

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    Mar 20, 2007
    That's true, but supposedly this thread was created at the request of someone from Directv and there has been zero feedback.
     
  19. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    :confused: I started it and don't work for DirecTV.
    I have gotten some "feedback" from DirecTV, but you won't find anyone from DirecTV posting here.
    I believe the point was to list the channels that we're having these on, which some have done, while others have simply posted "all" which hasn't been very helpful to anybody.

    I know I'm not watching all the channels that others are, but the channels/shows that I have been watching haven't had these at the level/rate they did when I started this thread.
     
  20. tsduke

    tsduke Godfather

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    Mar 20, 2007
    I didn't say you worked for Directv, but by reading post #1 I got the impression the thread was started at the request of someone you are in contact with at Directv.

    I really don't see what's wrong with saying "all". It is what it is. All Directv engineers need to do is buy one HT receiver and watch tv for a few hours and experience the issues like the rest of us. You can't tell me none of the broadcast engineers own a HT system.
     

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