Only four tuners on HR54

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Sandra, Sep 14, 2019.

  1. Sandra

    Sandra Legend

    Apr 16, 2012
    We currently have a client in use and two programs recording. While watching one game we're trying to use double play and it's giving us a screen showing that the four (not five) tuners are in use.

    When we leave that screen on about 30 seconds a fifth tuner appears. We go down and click 'use this tuner' but then it states 'that tuner has become unavailable.' Not sure what's going on.

    We did a system test and it said no issues and five tuners are available.

    Has anyone seen/overcome this? Thanks!

  2. studechip

    studechip Godfather

    Apr 16, 2012
    Have you tried a reboot? I know it will interrupt your recording.
  3. JerryMeeker

    JerryMeeker Legend

    Sep 20, 2007
    Austin, Texas
    I would try and test this out on my HR54, but that is such a specific situation, it would be somewhat difficult to duplicate.

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