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OPT-IN with ATT/DIRECTV

Discussion in 'DIRECTV General Discussion' started by tvman1, Mar 3, 2009.

  1. JD*

    JD* Mentor

    39
    0
    Feb 12, 2009
    Actually that's not true. Any customer with an AT&T account (cell phones in 50 states) can have a $5 discount on their DIRECTV bill, as can any customer that has a landline or DSL AT&T account in any state you can get one. You have to have Choice Xtra or above and a clear account balance for the discount to stick.

    The BTN or BAN (i.e. account#) needs to be input in the AT&T reps' ordering system when doing this "order" to apply the discount. It actually has no ties (right now) to other "bundling" discounts, which is part of the confusion. The other part is a training/understanding problem on the part of the reps, particularly in the mobility stores and winback centers. What will occur later this year is combined billing, not to be confused with receiving this discount.
     
  2. Jae

    Jae Cool Member

    17
    0
    Mar 5, 2009
    Hey, This actually worked out really well, under 5min and all went beautiful

    The rep informed me that

    That if you have the commit with directv 1 year plan it will be brought over to the bundle with the one year/two year package plan.. i thought this was worth the bundled package. It's not not often you see it all in one bill, Next Electric company :D
     
  3. Sackett

    Sackett Legend

    188
    0
    May 21, 2007
    I called a couple of the numbers and was told no, but then I just called the regular AT&T Billing. Talked to a very nice lady and she said sure, you can get the $5 discount on your D* bill. Gave her my D* account number and then she came back and said that sorry you do not have the correct package. Well it is because I have the Total Choice which is almost the same as the Choice Xtra but AT&T doesn't know that. So she said that I would have to call D* and change my package. She then said if you do we also have a new program for your Local and Long distance combo with D* and you could save over $26 a month on your phone bill. So I called D* last night and changed the Choice Xtra with HD DVR. The thing is that with the $5 discount I would be paying the same as when I had Total Choice + HD + DVR. But now for my phone I am paying $26 less a month with better service plan than I had.
     
  4. dcowboy7

    dcowboy7 Hall Of Fame

    4,756
    26
    May 22, 2008
    Pequannock, NJ
    but someone from west virginia posted here & they got the $5 even though that state isnt on your list.
     
  5. jb1

    jb1 AllStar

    59
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    Jan 10, 2008
    i mean 1800 288 2020.sorry
     
  6. jb1

    jb1 AllStar

    59
    0
    Jan 10, 2008
    i ment 1 800288 2020.sorry
     
  7. CrazyforYeshua

    CrazyforYeshua Legend

    221
    0
    Feb 23, 2008
    Of course my new D* bill is out, and the discount isn't on there.
    Why does that not surprise me???
     
  8. joshjr

    joshjr Hall Of Fame

    4,807
    84
    Aug 2, 2008
    NE Oklahoma
    Mine was. It took a few days after I called it in before it posted but it was on there.
     
  9. cb7214

    cb7214 Icon

    798
    0
    Jan 25, 2007
    yes like i mentioned i wasn't for sure but i thought that may have been the case. but as someone corrected me i guess it doesn't apply as it appears everyone is elegible
     
  10. cb7214

    cb7214 Icon

    798
    0
    Jan 25, 2007
    how long ago did you call to add it? It usually takes 1-2 billing cycles depending how your billing cycle and the when the discount is sent to directv from AT&T
     
  11. CrazyforYeshua

    CrazyforYeshua Legend

    221
    0
    Feb 23, 2008
    It was before this bill came out (obviously), so I will wait until the next one.
    If it's not on there, I will give them a call, and see what's up.
     
  12. kc1ih

    kc1ih Legend

    275
    1
    May 22, 2004
    Hudson, FL
    Huh? You missing some digits there?
     
  13. CindyJ

    CindyJ AllStar

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    Aug 7, 2008
    I have ATT local and unlimited long distance service. Called 800.288.2020 and asked for Combined Billing Department. Told the rep what I wanted. She said they aren't doing combined billing for existing D* customers yet. Told her what I had read here. She put me on hold to speak with her supervisor. After about 5 minutes the call was disconnected (Really. I didn't hang up). Called back and got a different rep. Explained what I wanted. She said she could help. She brought up my ATT account, which also showed that I currently have D* service. Asked if she needed my D* account number and she said no. She said that my services will be bundled and that I will now receive a single bill from ATT for both phone and satellite service and that I will receive a $5.00 discount.
     
  14. AreBee

    AreBee AllStar

    118
    0
    Jan 17, 2005
    I have AT&T landline service, AT&T Long Distance & AT&T DSL as well as DirecTV. I know I am receiving a discount on my ATT services, but I'm wondering if I would lose the grandfathered Total Choice + package I have if I combined everything.
     
  15. Sackett

    Sackett Legend

    188
    0
    May 21, 2007

    Yes I believe you will. I had to change my package from Total Choice + to Choice Xtra to get the $5 discount. The issue is that AT&T systems only know about the new package names, not what they used to be called.
     
  16. FireMedic8039

    FireMedic8039 AllStar

    97
    0
    Dec 23, 2007
    I have AT&T DSL Direct with cell phone. I got $5 off the DSL Extreme 3.0 service, not the Directv service.
     
  17. AreBee

    AreBee AllStar

    118
    0
    Jan 17, 2005
    Then it would be a wash for me. I'm currently $5.02 lower on my grandfathered package. I already receive a $5 bundle discount, so an extra $5 would make me even.
     
  18. jmhorn

    jmhorn New Member

    4
    0
    Apr 11, 2006
    Yes, you do have to switch to a newer DTV plan, so it may cost slightly more than your old DTV plan but you also get access to a new phone plan from ATT called the Double Pack All distance which is $35/month with all calling features and unlimited long distance, which saved me another $10/month. :)
    The number to call is (800) 288-1145. The (800) 288-2020 seems to have been hijacked by a chat line...
     
  19. JD*

    JD* Mentor

    39
    0
    Feb 12, 2009
    Keep in mind that the discounts AT&T gives for packs or bundles are seperate from the $5 one from DIRECTV right now which shows up on the DIRECTV bill only.

    Again 800-288-1145 are DIRECTV reps that handle AT&T customers and cannot Opt-in customers for the extra $5.
     

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