ORBY TV

Discussion in 'General Satellite Discussion' started by icr2002, Jan 24, 2019.

  1. scooper

    scooper Hall Of Fame

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    You can get Animal Planet in Kids Pack ($10), but I don't see Logo available in these packs.
     
  2. Leonard Barker

    Leonard Barker New Member

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    Mar 12, 2019
    Thanks much James, glad I heard before I made a long drive to Best Buy for nothing. The basic channel list is about all we watch anymore and only a handful of them. The wife likes having TCM
    and a couple others and I like having CNN. I was not aware of the Dish Flex pack and plan to look
    into it tonight. Problem with Directv even with a basic package is after dvr charges etc are added in it is still pretty expensive just to watch a few channels. The other thing I liked about Orby was the inclusion of OTA as we do get a pretty good selection of OTA out of Kansas City and having them combined in one guide and device would be nice. What would be perfect would be a Sat receiver with low cost programming combined with OTA and Streaming with dvr function. I don't
    really like having multiple boxes anymore. It does sound like the KU band alignment may be more
    than I want to tackle. Thanks ago for pointing out things to consider.
     
  3. Leonard Barker

    Leonard Barker New Member

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    Mar 12, 2019
    Hey scooper, new to this forum but see you are in KC. I am out east and south of Blue Springs. Seemingly close in but far as internet service might as well be in middle of no where. 1.5mb on a
    very good day. Hope you are not in same situation.
     
  4. scooper

    scooper Hall Of Fame

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    Riding on 100 MB (down AND up) Google Fiber (KC. KS I70 and I635 area ) - could get 1GB if I wanted to spend another $20 / month
     
  5. Leonard Barker

    Leonard Barker New Member

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    Mar 12, 2019
    STOP STOP STOP, YOU ARE MAKING ME CRY! 1.5 dsl on a good day and cost me $56 per month and
    lucky I guess to have that. They need to quit worrying about the poor africans not having internet and try doing something for rural america.
     
  6. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    That speed of Internet certainly is a good reason to look for other means of receiving TV (such as satellite).

    Orby TV looks promising but I wish I knew more about it. DIRECTV launched (1994) with the backing of a large well known company. DISH launched (1995) out of the EchoStar C Band company. While some of the individuals behind Orby TV can be found on social media (former Voom executives?) when a company is asking the public to invest $250+ down and $40+ per month for a service I'd like to know who they are.

    Their corporate address in California is a "suite" at a UPS Store (read: they rented a mailbox). They are (as many legit tax conscious companies are) a Delaware Corporation. They have "offices" around the US as required by some states to have a "local office" - as far as I can tell those are all mailbox companies or law offices offering services to corporations. These facts don't make Orby TV a fly by night scam (they are actually providing a service) but I'd like to see more brick and mortar when researching a business. I'm still getting the "mom's basement" vibe.

    Good companies have started in a basement or a garage, but it is amazing how reassuring a logo on a building can be.
     
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  7. Leonard Barker

    Leonard Barker New Member

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    Mar 12, 2019
    Nail on the head James. I actually sent an email to the contact address asking the same questions
    about not really having a trial policy and what if this new company goes belly up after I spend my cash. Sent four days ago and no reply. The results of your research above have pushed me over the edge so will not be investing in Orby for the time being. The dish flex package looks pretty interesting for us but will cost more than orby because of the add-ons and taxes but will still much
    less than Directv. As you correctly stated many a business has started in a basement but if this one folds you have $350 bucks invested in equipment now worth nothing. That is asking for a lot
    of customer faith.
     
  8. Blondie1264

    Blondie1264 New Member

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    Apr 3, 2019
    Had orbytv installed Monday,Installer only installed Orby dish and one box. Next day I installed second box myself. So far I’m liking it.
     
  9. kenglish

    kenglish Icon

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    Does anyone know who manufactures their boxes? I'm wondering if it's someone like Kathrein.
     
  10. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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  11. johnl6731

    johnl6731 New Member

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    I am interested in getting Orby Tv for my mother. Some of the reviews on Best Buy's website weren't too good. Two people said that the person that came to install the dish and receiver did not have any tools with them. Here are excerpts from the reviews.

    He came to install the satellite and had no tools. Omg really and your the pro. Ok I have some tools you can use. Finally we get it up and running.

    You can not use this product if you wish to install the dish yourself, which is dumb easy to do. "Most people do not have the tools" their FAQ says....lol...basic tools a power drill/screwdriver is all you need. I have installed several dishes and very rarely need any thing more.

    This in and of itself makes me question the reliability of this service.
     
  12. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    I wonder what "tools" the installer was missing. The install company has been doing satellite dish installations for DIRECTV for many years. Any competent installer should be able to put together an Orby dish and OTA antenna. Of course when you're dealing with contractors and sub-contractors it is not impossible to get an installer who needs more experience. and confidence.
     
  13. johnl6731

    johnl6731 New Member

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    Orby Tv doesn't seem to have an email address listed on their website. So, I would have to actually call their support telephone number to ask them why they do not hire people who have the proper tools to install the dish and receiver. I feel that for $150.00, they should be more than prepared for this endeavor. I don't think asking them to have a power drill and screwdriver is too much to ask for.
     
  14. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    The company launched their service less than three months ago. It is bad that a customer got someone missing basic tools ... but I would not blame OrbyTV since that installer likely installs DIRECTV as well. A blanket "every Orby installer is incompetent" statement would also cover "every DIRECTV installer" at the contracted company.

    $150 isn't bad for the dish, antenna and installation. With a new service I would not expect the installer to have a complete understanding of the service. Look for the parts individually and you'll be around $90-$100 ... so unless you have an old dish lying around or buy used parts the $150 isn't crazy.

    Did you have Orby TV installed or are you just quoting reviews? Unfortunately with a product so new there isn't a large base of real users with real stories to tell.
     
  15. johnl6731

    johnl6731 New Member

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    I've had Direct Tv installed twice in the last 18 years and they never showed up without tools.
     
  16. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Not the question.
     
  17. johnl6731

    johnl6731 New Member

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    Apr 11, 2019
    That doesn't negate their obvious problems.
     
  18. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    I'd rather hear about personal experiences than second hand or worse reports. :)
     
  19. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Orby TV now offers HBO and Cinemax ... four channels each package.
    orby201904addon.PNG
     
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