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Discussion in 'DIRECTV General Discussion' started by Doug Brott, Mar 8, 2010.
That kind of backs up my theory, the software on the AM-21 is fine, the older HR20's is not.
Channels 41.1 and 41.2 were removed from the guide here in Yakima, WA.
They are our local FOX channels and are a low power broadcast, but we
receive them just fine - or at least we used to. Keeping us from getting this
channel on my HR-21 is creating quite a hardship in my house as my girls
can't live without being able to record American Idol. ;o) I sure hope D*
steps up and gives us back what the took away. BTW, they do not have
our local channels in HD, and probably never will.
Any of the gurus here who talk with D* and beta test equipment, available to see if we can get a definitive answer to this OTA issue? I don't think my problem is weak signal strength, but the receiver not having the new channel location.
Within the last two weeks we've had 7.7 NBC, 7.8 NBC Sub and 51.1 ABC disappear from the channel guide in Twin Falls,ID. On both HR20-100's and a HR20-700.
Memphis, no issues that I know of.
On my old HR10-250 I can scan OTA channels and I can restore 35-1 and 35-2 and watch them fine. The only problem the guide just shows 'Regular Schedule'. Before DirecTV took away the channels on my HR20-100, I could watch the channels fine and had excellent signal strength, so it is not a signal strength issue. It is just a DirecTV issue removing channels from the guide feed.
I guess it is time to reconsider keeping DirecTV if they are going to play the censorship game on what they will allow us to watch OTA. And no, they don't provide my area by sat.
Agreed. On my H20 in the bedroom, it can scan for channels, and after the digital switchover, i re-scanned for the moved channels and the PBS stations that moved showed right back up. If Tribune is providing them with the correct channel locations in my situation, for the receivers that don't scan for channels, and after talking to them I have no reason to doubt them, why can't D* just load the new information. This really sucks, not just the missing channels, but the lack of straight talk and knowledgable staff on their end when you call them. It's probably "dumb like a fox", they really don't care and have the attitude "you'll pay us the fee for locals, and not even get all the subcarriers"
Some of you haven't fully read the background on this... you need to realize that there's nothing wrong with your receivers, and you're most likely wasting your time doing re-scans, etc.
DIRECTV have deliberately removed certain channels from the guide and therefore we're completely out-of-luck on this until they permanently restore them. See this earlier post:
It now occurs to me that they are possibly also guilty of "bait and switch" tactics: Part of their marketing campaign a year or so back was that for those that couldn't receive HD locals via satellite would have the option to receive them via an antenna connected to their DIRECTV receiver. Well having invested a considerable sum of money in their receivers over the past couple of years, that promise no longer holds.
DIRECTV - we're all still waiting for a formal response from the company on this topic.
Added this from the HR20 instruction manual:
What You Can Watch
With the DIRECTV Plus HD DVR, you have access to all types of televised programming, including:
DIRECTV high-definition and standard-definition digital programming via satellite, including local channels if offered in your area (DIRECTV service subscription required).
Local digital TV channels, including any local HD broadcasts shown in your area, available via the DIRECTV Satellite or an off-air antenna.
Yeah, they remove the channels from the guide because there are some people who can't receive them. What about those who CAN receive them?
DirecTV, this is probably the stupidest decision I have ever heard of. Either provide ALL stations via satellite in HD or provide the capability to receive all stations via OTA. It is up to the consumer to provide the proper antenna to receive the channels in the respective areas, not up to DirecTV to determine which stations they will ALLOW you to watch.
Since not all customers have HD televisions are they going to elimimate HD channels since not all their customers can watch in HD?
I think this is why the thread was started if you are having problems like in guide data and or missing channels report the problem so they are aware of it.
I'm in the Cleveland OH DMA but I have my AM-21 locals set up for adjoining Youngstown and Wheeling WV-Steubenville DMAs as most of the Cleveland stations are on satellite and I only rarely watch them in any case. I've noticed that the AM-21 will not receive the WNEO-DT (PBS) subchannel 45.4 (V-Me) although the signal meter shows a strong signal. 45.1, 45.2 and 45.3 are fine. 45.4 is fine on the TVs tuner and on a stand-alone LG HDTV tuner I have. 45.4 does show up in the "edit antenna channels" list and it is checked. Strangely, that list also shows a listing for a WKBN-DT ch 27.3 which does not even exist, they are only 27.1 and 27.2 and one for WEAO-DT 49.4 Akron which is in the Cleveland DMA even though it simulcasts WNEO programming. (There is no mention there of their 49.1-49.3 subchannels.) I think someone at D* and/or Tribune has messed up on their listings for Western Reserve PBS and WKBN. I've tried resetting things several times but that doesn't correct anything.
I have an HR22-100 with an AM21 and when I go to the signal meter I get 5.2 and 9.2 with 80% signal. When I go to the channels 5.2 and 9.2 I get searching for sugnal on ota tuner with a code of 792. The channel work directly on th etv. So what's up with the am21?
I contacted the chief engineer for WOHL who contacted DirecTV, I now have my 35-1 and 35-2 channels back.
I contacted him for some additional information to make a phone call to DirecTV and he sort of picked up the ball and ran with it. Turns out they had a couple of employees who had the same issue.
It will be interesting to see if these channels remain in the guide.
OMaha NE KMTV Channel 3 when showing CBS network feed.
Sound drop out. Signal is at 83% almost all the time. Never goes below 75%
I get OTA from my DMA and a near by DMA, none of the other channels have issues.
OK...digital Low-Power (LP) and Translator (TX) TV stations were included in the OTA setup. In other words, ALL digital TV stations within a market were available to receive OTA. So, if you were close enough, and have the proper antenna, you could use your D* capable IRD to watch/DVR them.
This last software update dropped ALL LP/TX stations.
Here in Kansas, the Wichita/Hutch market is so vast, yet D* only carries the stations that are in Wichita. If you live in Goodland (NW KS), or Great Bend (NC KS), you don't get your "local" ABC station via D*, they see KAKE-TV. Most of the time KUPK, in Colby and K30GD, in Great Bend simply rebroadcast KAKE. But, during severe weather or breaking news, in those regions, they are only live on the locals. If a tornado is near Great Bend, KAKE is mostly on normal program, while K30GD has live weather coverage.
So, your out-of-luck if you're a D* customer in Great Bend, unless you use cable or OTA.
In some areas, it's not just religions/shopping/Spanish language channels that are LP/TX.
I like the HR24...but now that D* is starting to sour the OTA offerings. I'll play wait and see, before locking into a two-year commitment. I enjoyed being able to watch two additional channels, each with four sub-channels, and recording them via the DVR.
A matching AM-24 would be nice, too.
In the West Palm Beach, FL market, their are several OTA sub-channels that are not included in the DTV Guide. One example is WPEC CBS-12, which has two active subchannels in addition to the primary CBS feed, namely a Spanish channel 12-2 and continuous weather radar on 12-3. The DTV guide does include 12-2, but not 12-3.
SO did they disappear or have they never been there? If they have never been there check at zap2it and see if they are listed there for your area. if not, you need to contact Tribune and get them listed, then they can be added by D*.
On April 21, I sent an email to Janice Reyes, Chief Engineer at KGO TV explaining the problem. She said would contact Directv. A few weeks later, I was able to receive Ch 7 OTA for the first time in many months. However sometimes I will get a message saying "Searching for signal on the off air tuner (771)". When I check the OTA antenna strenth meter on both my HR20-700's, it shows 0. But the signal will come back eventually. It hovers around 78 on the signal strenth meter when the signal is present.
How about other folks that have not been able to get ch 7-1, -2 , -3 see if they can now get KGO TV ch 7 OTA and report back.
I need to contact my local PBS, I have the exact same problem, but get 7-1, 7-2, 7-3 perfectly in the bedroom on the H20, after a re-scan, nada on the HR20 in the living room. I refuse to call D* again after the crappy way they treated me last time, which BTW was about the 10th call on this issue. I did get a knowledgable tech one night very late, the only one out of 10 calls that understood the issue. The last call the "supervisor" talked down to me like I was an idiot. I informed her that back in the early days (1995) I installed my own dish including alignment, after pre-wiring my entire home, and that I was not a tech noobie nor idiot. All she could say was "OTA was no longer a D* issue and they didn't support that anymore, but for $XX they could provide me with locals and solve my problem
I can receive 7.1, but not 7.2 (KAZT-CD 36) There are also several OTA stations we do not get because TMS does not have them listed on Zap2it