OTA Channel Guide Issues

Discussion in 'DIRECTV Programming' started by Herdfan, Jul 24, 2008.

  1. Jan 8, 2019 #741 of 886
    scottchez

    scottchez Icon

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    So what your saying is no one is monitoring this thread any more for missing or wrong OTA Guide Data?
    So if I mention Omaha and Lincoln Ne missing guide data, Directv will not see it?
    With all the repack going on they really need a way to submit tickets on this like Tivo Does for guide guide data.
     
  2. Jan 8, 2019 #742 of 886
    slice1900

    slice1900 Well-Known Member

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    No one was ever "monitoring this thread" for missing or wrong OTA guide data. This is not an official Directv site and never has been.
     
  3. Jan 8, 2019 #743 of 886
    KyL416

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    There's nothing that needs to be "submitted" for the repack. DirecTV's OTA tuners already have the ability to match on major-minor numbering alone, so all you have to do is rerun OTA setup whenever your local stations change RF numbers. Lincoln and Omaha are among the markets that doesn't have any stations spectrum sharing, so you won't have to do that until June when some of the Omaha stations change their RF numbers.

    And as has been mentioned before, there's nothing you or anyone else can do to get the expansion to your market faster. (No matter who you think you got in touch with for tech support, as certain posters have found out the hard way...) Your market will get the expansion when they get it.

    The only thing that really matters is if your stations properly notify the major listings providers about changes involving their subchannels. More specifically they need to notify Gracenote/TMS/Zap2it since that's who DirecTV uses as their guide data supplier. Also, since none of your stations are spectrum sharing, any changes in subchannels won't be related to the repack, they will just be changes as a result of your local stations signing affiliation deals with subchannel networks. (i.e. A new version of CourtTV is launching as a subchannel network in a bunch of markets in May, while last fall Decades signed a bunch of new affiliation deals after the CBS O&Os dropped them for StartTV)

    Even though this is not an official DirecTV site, back in the day before you joined in 2013, DirecTV was monitoring certain threads on this forum for issues, including this one. (And no, I'm not just referring to the CE tests that moved to its own forum, they also monitored things for regular users on the national releases, to the point where we even had issue threads where people could report issues when new NR firmware was released)
     
    Last edited: Jan 8, 2019
  4. dod1450

    dod1450 Legend

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    Just saw the program guide for OTA, DMA San Francisco Area. About 85% of the "regular schedule" message has been converted to the actual viewing video schedule. This happen sometime after 3 PM PST. I did observed some of my favorite OTA channels were not in my Custom setting. So I just put them back in. I am receiving 77 OTA channels via the AM-21 box.
     
  5. dod1450

    dod1450 Legend

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    For those who are thinking about stopping your local channels from satellite to OTA. Just wanted to let you know if you are using Directv applications on your phone. The local OTA channels are not visible from your DVR at your home.
     
  6. Mar 5, 2019 #746 of 886
    twiseguy

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    In Cleveland/Akron area OTA database has finally been updated
    Don't know exactly when it was updated (out of town) but
    On my AM21, I now get BOLD NUMBERS NEW ADDS
    WKYC 3-1,2,3,4
    WEWS 5-1,2,3
    WJW 8-1,2,3,4
    WOIO 19-1,2
    WVPX 23-1,2,3,4,5,6
    WVIZ 25-1,2,3,4,5,9
    WUAB 43-1,2
    WEAO 49-1,2,3,4
    WBNX 55-1,2,3,4,5,6
    WQHX 61-1,2,3,4
    A few channels still not there, but they are all low power stations that have been getting bounced around with the repack anyway.
    A few hitches (8-3,4 guide often show FSNOhio for instance), but other then that, everything else is good.
    No need to search for out of town stations to try and match up anymore.
    Now, if Directv would add FSNOhio in full time HD...….
     
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  7. Mar 5, 2019 #747 of 886
    KyL416

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    Last edited: Mar 5, 2019
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  8. dod1450

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    Who goes and verify that the maps is correct? I see there are several OTA channels listed. It just that when you scan via the TV these channels do NOT pop up. This is also verified from the broadcaster engineers. Who do we report this to?
    I would suggest that one compare the channel guides between one TV via antenna input and Directv am-21 box
     
  9. slice1900

    slice1900 Well-Known Member

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    Just because a channel is listed doesn't mean you are able to pick it up. If your TV doesn't get it, then your antenna is inadequate for receiving that channel or it is simply impossible for you to do so (i.e. distance, terrain etc.)

    The OTA channel list comes from their guide data provider, Directv doesn't have any say over it and doesn't test it at all. Nor should they.
     
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  10. KyL416

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    They have a threshold before it will store a station during the setup, so if the signal is too weak and constantly breaking up at the time, it won't list it when it does the station matching during that last step. (Of course this can be a problem if people are between tower sites and use a rotator, but they designed the system with the idea of the antenna being in a fixed position since the AM21 has no way of controlling a rotator to pick up specific channels)

    The tuner chip in the AM21 is also an older generation, so in some larger cities you might have multipath problems with some stations because of the signals bouncing off skyskrapers that the AM21 can't handle, while the newer generation tuner in your TV can.


    Also, if you did some of the secondary zip tricks to get missing stations, you probably need to reset OTA settings and then do a double reset by doing a keyword search for CLEARMYBOX to fully clear it.


    There's also some issues involving full power stations that are spectrum sharing with stations not in the database, like LP and Class A stations, and due to how the host station assigned the internal programId/sourceId of the virtual channels, the guide data is getting matched to the wrong virtual channel in some cases. I'm not sure if that's an issue in your market though.
     
    Last edited: Mar 17, 2019
  11. dod1450

    dod1450 Legend

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    You need to talk to your local TV broadcaster. When I said I do not received the sub channels. It is because, after confirming with the TV engineer, that they area NOT broadcasting the listed sub channels. The engineer had seen the list and they do not know where the source is coming from?
     
  12. KyL416

    KyL416 Hall Of Fame

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    I'm going to try to make this as clear as possible. The TPN maps are generated from what's in the satellite guide data stream. The OTA data that is in DirecTV's guide data stream, and is used to match OTA channels for AM21s and the LCC, originates from Gracenote (formerlly Tribune Media Services).

    Gacenote/TMS is one of the big 2 guide data suppliers in the world who powers Zap2it and provides the guide data for DirecTV, Comcast, Cox, FiOS, Optimum and some others. (I think Spectrum too, but it widely varies based on if your system was originally Charter, Time Warner or Brighthouse, or another inhereted provider one of them tookover) The other is TiVO/Rovi, who purchased what originated as TV Guide's data service and provides guide data for Dish, Centurylink, TiVO's direct to consumer platform, Windows Media Center, and some other cable providers. There's another supplier FYI Television, who's a distant 3rd in market share, that powers TitanTV and provides guide data for some other providers.


    If Gracenote is still listing a defunct subchannel in their OTA listings, which then gets passed on to DirecTV's OTA data, it's because the station neglected to notify Gracenote that the subchannel no longer exists, so they never removed it from their data. Just how cable and satellite providers need to properly notify the 3 main listings providers of lineup changes, OTA channels need to do the same thing when they change/add/remove any of their subchannels.
     
    Last edited: Mar 17, 2019
  13. dod1450

    dod1450 Legend

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  14. Richjr42

    Richjr42 New Member

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    F84ECCEC-B510-4C38-A625-3D018C08595E.jpeg Found this on my HR54 today. I have an indoor antenna and have no clue what to do. It’s on channel 5.4 as well.
     
  15. Richjr42

    Richjr42 New Member

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    I do get a couple of PBS sub channels,too.
     
  16. Athlon646464

    Athlon646464 Yada Yada Yada DBSTalk Gold Club

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    See my post in the LCC thread (it's #187) (the 187th post). Here's the link:

    LCC
     
  17. dod1450

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    MeTV is now being broadcasting on 44-3 kbcw ,. San Francisco Bay area.

    Sent from my Moto Z (2) using Tapatalk
     
  18. P Smith

    P Smith Mr. FixAnything

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    You ! And other people like you, who feel it should be discussed.
     
  19. dod1450

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    Why is the database not including virtual channel one, KAXT here in the San Francisco Bay Area is transmitting Virtual Channel one. RF channel 42. How many other market places have VC one showing up on their OTA TV's?
     
  20. KyL416

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    It has nothing to do with how they are virtual channel 1. KAXT-CD is a class A station. Only full power stations are included since they would run out of vacant numbers under 65535 (0xffff) if they also added the 4000+ Class A and Low Power stations and all of their subchannels. (If you don't know what I'm referring to about 65535, just do a search for "65535" here, it has been explained in depth numerous times in this and other threads)

    According to the FCC records, KAXT-CD is the only US station licensed to use virtual channel 1. Virtual channel 1 is also used by the Mexican network Azteca Uno which is available OTA in some bordering markets like San Diego. The Tijuana station 1-1 XHJKDT (Azteca Uno) and 1-2 XHJKDT2 (ADN 40) is included in the database for San Diego.
     
    Last edited: Apr 14, 2019

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