OTA Channel Guide Issues

Discussion in 'DIRECTV Programming' started by Herdfan, Jul 24, 2008.

  1. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    In my area the window will be September 7th through October 18th. All five of my local full power stations are changing frequencies (and antennas). If the stations keep their viewers informed it shouldn't be too bad. Rescan on the days your local stations tell you to rescan should work.

    FCC Transition Schedule
     
  2. Aug 1, 2019 #802 of 881
    techguy88

    techguy88 Active Member

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    My area is scattered around WCHS-ABC (UHF) already completed its repack and its window was 7/3/2018 to 9/1/2018. The next window is 9/7/2019 to 10/18/2019 and the following UHF stations are scheduled to repack during this window: WLPX-ION, WQCW-CW, WVAH-FOX and WSAZ-TV. Some areas of the market can receive WKAS-PBS (Kentucky PBS) and it will repack during the same period.

    The next window is 5/2/2020 to 7/3/2020 and this time involves the High-VHF band WTSF-DS (Move to High-VHF/Sharing spectrum), WOWK-CBS [Praise be that this is last in the repacking hopefully the D*/Nexstar dispute is resolved before then], WVPB-PBS (FCC's site is weird doesn't mention this as moving to High-VHF even though its current RF channel is 34 and its new RF channel will be 9).
     
  3. Aug 2, 2019 #803 of 881
    twiseguy

    twiseguy Legend

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    Repack today for most of Cleveland/Youngstown, and as expected, all the channels involved were lost on my AM21. Did the resets, etc., but no signals. It isn't as though this was some surprise move by the stations, but I guess ATT couldn't have their stuff ready. Really disappointing, all these years waiting for the database to get updated, and when it finally does get updated, the ball gets dropped again on the repack, even with a couple years to get ready.
     
  4. Aug 2, 2019 #804 of 881
    inkahauts

    inkahauts Well-Known Member

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    Actually pretty sure it’s not DIRECTV in this case, I believe it’s who they get the guide data from that has to change it then it has to filter through. Not instant. I’ll bet it’s good in a couple days.
     
  5. Aug 3, 2019 #805 of 881
    twiseguy

    twiseguy Legend

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    Hope you're right. It's kind of weird that the channels that have vanished show up on the "Edit OTA Screen", and most even register on the signal strength check. But no signal when you actually go to the channel. But again, they had a couple of years to get this ready. At least I know what should be working because the ota is really good on this TV (Samsung).
     
  6. Aug 4, 2019 #806 of 881
    Indiana627

    Indiana627 Hall Of Fame

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    Two of my locals just changed frequencies on 8/2. I reran the setup on my LCC and they now come in again. But there is no guide data. Both just say Regular Schedule. Who does D* get their OTA guide data from?

    I’m hoping this gets fixed very soon as both of these are Nexstar channels so OTA is the only way I can get them. I’m in ZIP 13850 and the channels in question are WIVT-DT 34.1 and WBGH-HD 34.2.


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  7. Aug 4, 2019 #807 of 881
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    wivt190804.PNG
    It looks like DIRECTV has the old RF channel, not the new one.
    wivt190731.PNG
     
  8. Aug 5, 2019 #808 of 881
    Indiana627

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    When I reran the LCC setup, it returned 8 channels for 34. There's the old 34.1 that no longer has any signal (not sure if it still has guide data) and then the new 34.1 with signal but no guide data. Same for 34.2 (and 34.3 and 34.4 which I never watch). So how does this get fixed so the new channels (now physically at 27.x) have guide data on my HR54?
     
  9. Aug 5, 2019 #809 of 881
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    DIRECTV will fix it - eventually.
     
  10. Aug 5, 2019 #810 of 881
    Indiana627

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    Where do they get their OTA guide info from? I know it used to be Tribune's Zap2It, which I think is now Neilsen. Is that where they still get it from?
     
  11. Aug 6, 2019 #811 of 881
    Indiana627

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    Attached is a photo showing the duplicate 34.x channels I now get on my HR54 with the LCC since these channels changed frequencies on August 2. The unchecked boxes are the old channels that no longer come in; the checked boxes are the new channels that do come in but just show Regular Schedule in the guide. 34.1 is my ABC and 34.2 is my NBC.

    And of course these are about the only 2 channels we record in the summer with the Bachelor series on ABC for my wife and America's Got Talent on NBC for my kids. Bachelor was on last night so I set a manual recording from 8-10 on 34.1 but then I noticed it wasn't recording. I had to recreate the manual recording about 3 times before it finally started recording around 8:07. This makes me nervous about trying to record both Bachelor and AGT tonight. Apparently the HR54 doesn't like to record when the guide just says Regular Schedule. Between the Nexstar dispute and D* not keeping up with these channels changing frequencies, I'm really screwed trying to watch these shows.

    I hope D* gets this OTA guide issue fixed fast so I can reliably record these shows again. Or end the dispute with Nexstar.
     

    Attached Files:

  12. Aug 6, 2019 #812 of 881
    makaiguy

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    I had the same thing in my market. For me the secret was to go into the over-the-air antenna setup and Reset Settings to get rid of the old OTA channels before doing a new scan. Let it finish and go clear back out of the antenna set up to the main menu. Then go back in and do the set up and scan again from scratch.

    If that doesn't do it, try doing a reset of the HR54 before going in for the new scan.
     
  13. Aug 6, 2019 #813 of 881
    Indiana627

    Indiana627 Hall Of Fame

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    Thanks I'll give that a shot. But to be clear, my issue isn't that I can't receive these channels after their frequency change (I can receive them after running a rescan), it's that they have no guide data (and therefore it's very difficult to record anything from them). Is that the issue you had too that the procedure you described fixed?
     
  14. Aug 6, 2019 #814 of 881
    makaiguy

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    Multiple listings of the same channels in the OTA list was my issue. In my case they were identical functioning copies that resulted from rescanning after relocating the indoor flat antenna that came with the LCC.

    The onscreen instructions make it sound like you can rescan without first resetting and it will pick up any new stations. When I did this it gave me duplicates. HR44/200.
     
  15. Aug 6, 2019 #815 of 881
    techguy88

    techguy88 Active Member

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    That may fix @Indiana627's issue however I'm leaning on the side if it may not. It may just delete the versions with listings and leave the ones saying "Regular Schedule" because D* needs to update their info for WIVT in the OTA database. Based on the 7/31/19 update from Edge Cutter's the database has the RF #34 for WIVT and its new RF# after the repack is 27. In order for the listings to match the signal D* needs to change the RF# from 34 to 27 in their database then rescan again.

    Right now the issue is the Genie is keeping information from the last scan and just added back WIVT's channels under its new RF#. Since D* hasn't updated the database when @Indiana627 performed the rescan the Genie is pulling in WIVT's signal by scanning for it itself because D* doesn't have anything in the database for RF# 27.

    be6ceb0f74f79ebedd7d52c271850eb1.png 94fba0cb3d8877da83ce6cde0c080d7f.png

    So if @Indiana627 wants to keep some form of listings its best he does periodical rescans until he notices both 34-1 and 34-2 duplicates have ABC & NBC programming then he can reset settings and set up the LCC like new to get rid of the "Regular Schedule" duplicates.
     
  16. Aug 7, 2019 #816 of 881
    Indiana627

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    After fighting with the HR54 last night to try and record both Bachelor and AGT and only being successful in getting half of AGT, this morning I decided to follow your procedure. The only thing different I did was do the HR54 restart after resetting the OTA settings. Then after redoing the OTA setup 34.1 now has ABC guide data and 34.2 now has NBC guide data and both channels come in great with high 80s OTA signal strength. So I think I am now all set and can again record from these OTA channels. Thank you!

    Maybe D* updated their OTA database just recently and that hasn't shown up in the Edge Cutter's spreadsheet yet. I can't say for sure but something somewhere changed since I now have guide data for 34.1 and 34.2.
     
    Last edited: Aug 7, 2019
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  17. Aug 7, 2019 #817 of 881
    makaiguy

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    Congrats, and you're welcome.
     
  18. Aug 7, 2019 #818 of 881
    Indiana627

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    The updated TPN spreadsheet has been posted on the other site. According to it, only 34.3 and 34.4 were updated to real channel 27 while 34.1 and 34.2 are still at 34. Yet this morning after resetting OTA and rescanning, I was able to get both 34.1 and 34.2 and both with guide data. Strange.

    upload_2019-8-7_13-31-55.png
     
  19. Aug 7, 2019 #819 of 881
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    It may have been fixed after the scan. Either way, it is good to see the guide working.
     
  20. Aug 7, 2019 #820 of 881
    Indiana627

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    Ok riddle me this: do or don’t the AM21 and LCC use the same OTA database?

    I ask because after successfully getting all my OTA channels on my LCC this morning, tonight I went through the same process on my AM21 in the bedroom. I reset the settings, restarted the HR24 and then reran OTA setup with my same ZIP as the LCC expecting to get all the same channels as on the LCC. Imagine my surprise when I only got the 12.x and 40.x channels. None of the 34.x channels nor any of the 46.x channels (which did not move frequencies and which I got before resetting the AM21) are listed. Any idea why?


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