OTA Channel Guide Issues

Discussion in 'DIRECTV Programming' started by Herdfan, Jul 24, 2008.

  1. Gary Toma

    Gary Toma UNIX

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    Are you using the OTA database which is updated weekly ?
     
  2. scarzy

    scarzy Mentor

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    Thanks for replying. What is the OTA database?
     
  3. Gary Toma

    Gary Toma UNIX

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    Follow THIS_LINK and open the Excel named "TPN Map Domestic". One of tabs (sheets) is labeled "OTA". This is the complete database of Directv supported OTA channels. As you will see, the channels are grouped in Market Name (alphabetical DMA) sequence. Rockford is Market 162.

    The complete Excel is re-created at least once a week. Directv modifies and adds to the OTA data on a continuing basis. Follow the thread and you will see announcements and analysis of the week to week changes.
     
  4. jacinkcmo

    jacinkcmo Cool Member

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    Interesting, since for years Directv claimed the database was full. Suddenly we discover they were lying all that time.
     
  5. Gary Toma

    Gary Toma UNIX

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    There is a long, complex, valid explanation for what has transpired. Please do some searches; there was no lying involved.
     
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  6. dod1450

    dod1450 Legend

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    But is never accurate. I still see many channels with "regular program" and other channels not even listed in the TPN database file
     
  7. slice1900

    slice1900 Well-Known Member

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    You are probably seeing low power channels that the scan has picked up. Directv does not include those in the database, only ordinary full power stations are included.

    If channels include some listed programs and some "regular programming" type entries that's the fault of the station for not providing info to the guide data service that Directv and many other providers use.
     
  8. GeorgeY

    GeorgeY New Member

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    Here in Chicago, it's been four weeks since the vast majority of broadcast stations changed RF frequencies as part of Phase 6 of the FCC repack. My AM21 tuner, attached to my DirecTV TiVo THR22-100 HD DVR receives all of the new OTA channels/subchannels just fine after rescanning. However, the program guide information downloaded from satellite only populates programs for the OTA channels associated with the RF broadcast frequencies which are no longer in use. The program guide data for all the OTA channels on the new frequencies now being used is empty/not available. So, of course, this renders the DVR incapable of recording any programs actually being received.

    Naturally, I first contacted DirecTV customer support to have this matter escalated but they appear to be clueless about anything other than end receiver/dish issues. Next, I contacted Gracenote as the supplier of DirecTV's program guide content and they told me that it is DirecTV that needs to initiate the re-association process of OTA channels to their new frequencies. If I look at the latest available (11/13) Domestic TPN Map's OTA tab for Market 39/Virtual Network 550 (Chicago/Gary IN metropolitan area), it still lists all repacked OTA channels on the old RF channel frequencies that are no longer being used.

    Seriously, what does it take to get this table updated? It's not like this is going to be using up any more mapping space just to swap out the old unused RF channel numbers for the new working ones. What am I missing? Any insights?

    For what it's worth, I'm going to be trying again to escalate this within DirecTV. One whole month of unusable/unavailable program guide information is ridiculous.
     
  9. hdfan1

    hdfan1 AllStar

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    I am having the same exact issue with the Dayton market. After the channels changed frequencies first we lost half the OTA channels as some are still on low power ewuipment but even the ones I can pick up the guide will not update every channel says regular schedule no program information at all. The old used frequencies the guide data updates. I am about to just disconnect the LCC it was a nice piece of equipment but this forced move of the channels has destroyed using OTA channels with directv.
     
  10. Gary Toma

    Gary Toma UNIX

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    Don't jump off the bridge yet. I have no idea how fast (or how slow) they will get the OTA database updated - but once they catch up, you should be back in business better than ever.
     
    P Smith likes this.
  11. techguy88

    techguy88 Active Member

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    For me what I had to do after this recent repack was to reset the OTA settings and start fresh which resolved the issues for me. I actually had to do this on both my HR44 w/LCC and HR24 w/AM21N
     
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  12. codespy

    codespy Sorry Bears Fans! DBSTalk Club

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    Yes, but also a distinct difference is the HR44/HR54 scans for all channels, and the HR24 does not. The only dual tuner HDDVR that still scans for all channels is the THR22-100.
     
  13. techguy88

    techguy88 Active Member

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    There is some errors in D*'s database. In some markets after a repack has happened the RF number for all subchannels for a single station are not updated. This leads to issues with both the HR44/54 with either an LCC or AM21 and an HR2x with AM21. This is why I had to Reset Settings then redo the setup.

    b2eb3d47a7ed4b674705b3a1f482944d.png

    In the image above this is taken from CE's OTA Excel spreadsheet the highlighted red rows have the old RF# (pre-repack) and the green rows have the correct RF# (post repack).

    After performing a rescan I would get double listings for these stations on my HR44 w/LCC. In my guide if I selected WVAHDT 11-1 which had the correct listings I would get a black screen with an error. If I selected FOX 11-1 that had "Regular Schedule" which is what the HR44's native scanning ability picked up I could watch the channel.

    When I performed just a rescan only on my HR24 w/AM21 all the red highlighted channels like WVAHDT 11-1 would not work. I would just get a black screen with an error. WVAH 11-2, 11-3 and 29-5 & 29-6 for example which stopped working after the repack worked again after the rescan. Rebooting the receiver didn't fix this issue.

    On both receivers I had to Reset Settings then run Initial Setup to fix the issues.
    • After performing those two things the HR44 w/LCC found all my locals, added them back to the guide and there were no duplicates. WVAHDT 11-1 and the first four WLPX 29 channels began working again like it did before the repack happened.
    • Issues with the HR24 w/AM21 were also fixed after resetting settings then running Initial Setup. WVAHDT 11-1 and WLPX 29-1 through 29-4 all worked again just like 11-2, 11-3 and 29-5 and 29-6 worked without having to reset settings.
    This must have caused the HR24 to ignore the incorrect RF#s and use the signal picked up via the antenna that matched the display numbers for 11-1 and 29-1 though 29-4 similar to how we use different zip codes to force the HR24 w/AM21 to find and display digital sub-channels that are not in the database.
     
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  14. hdfan1

    hdfan1 AllStar

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    Thanks for the advice on this. That totally fixed my issue the reset got rid of all the duplicate channels and now the guide does work on OTA channels.
     
    techguy88 likes this.
  15. Dec 2, 2019 #875 of 881
    ejbvt

    ejbvt AllStar

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    I agree. Thanks to techguy for the tip. I was baffled why we could force zips in an make them display without the RF matching before but now it wasn't working with our own locals! We must clear it first to make it not match with the old RF anyway. My CBS station changed frequencies but Directv only updated one of the subchannels. I was having the same problem. Then, the CBS, NBC, and CW stations all were lost OTA due to a fire on top of the mountain so I wasn't able to try this out until they came back, which was Saturday. Now everything is perfect. Thanks again, techguy!
     
  16. GeorgeY

    GeorgeY New Member

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    I can confirm that this unfortunately does not work and does not fix the issue when using a TiVo THR22-100 receiver together with the AM21 tuner.
    Clearing out the satellite downloaded OTA channels with the outdated and incorrect RF numbers and then just rescanning removed the double listings, but no program guide content appeared for any of the newly scanned OTA channels working with new RF numbers. Next, redoing the OTA Setup left only single listings but still no program guide content. Multiple receiver reboots then resulted in the double listings returning, unusable program guide content reappearing for the OTA channels with the old, nonworking RF numbers and still no program guide content for the scanned OTA channels being received just fine on the new RF numbers.
     
  17. P Smith

    P Smith Mr. FixAnything

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    As you can read the thread backward, there are DTV OTA tables taken weekly; why you not take a look and check what RF number present in SI tables for your locals ?
     
  18. GeorgeY

    GeorgeY New Member

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    Jul 30, 2008
    Yes, you can go back and read my first post concerning this same issue above, from November 15th. The Domestic TPN Map I referred to back then dated from 11/13. Today's Domestic TPN Map dates from 12/4. Nothing has changed in the OTA table for Chicago/Gary, IN Market 39. All RF channel numbers now listed are still the old ones which are no longer operating for the vast majority of stations since the October 18th repack. All program guide content here for all of the repacked stations continues to be unavailable due to the RF channel number mismatch.
     
    longhorn23 likes this.
  19. longhorn23

    longhorn23 Member

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    Please learn English and correct you grammar before posting in the future. Otherwise it will be difficult for others to understand you and your post will be useless (although it might still be useless either way). Thanks.
     
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  20. Athlon646464

    Athlon646464 Yada Yada Yada DBSTalk Gold Club

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    Ironic post (gramitical error).
     

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