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OTA Guide Data and Local Package Subscription - YOU MUST SUBSCRIBE

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Mark Lamutt, Dec 8, 2004.

  1. Jan 9, 2005 #221 of 236

    tnsprin Hall Of Fame

    Mar 15, 2003
    Local for those in NY and LA.
  2. NukeBug

    NukeBug New Member

    Nov 25, 2004
    Add me to the list of COMPLETELY dissatisfied people.... I bought this piece of junk for $1000 after having DTV and Tivo and loving it for years, but I had heard that Dish had better services and the 921 SOUNDED awesome, but I have since learned the hard way that it is NOT ready for prime-time. AS SOON as my 1 year contract (that Dish tried to change to 2 years, even though the contract clearly states 1 year) is over, I will be RUNNING back to DTV and my beloved, well behaved, works without a flaw, TIVO! Hell, I have my separate TiVo running on a 311 and it works without a hitch, just not HD! and it is 4 YEARS OLD!
    AND it gets the OTA guide data WITH NO EXTRA CHARGE, CHARLIE!

    I get SO frustrated when I just want to record something or get out of something that I have recorded and it locks up or I have to use a 'work around'....

    If this is how Charlie treats the people that pay the most up front and monthly, then I sure don't want to stay with them......
  3. SimpleSimon

    SimpleSimon Hall Of Fame

    Jan 15, 2004
    Ah - yeah - CBS only. Two markets only.
  4. Michael P

    Michael P Hall Of Fame

    Oct 27, 2004
    CBS HD is available to more than just two markets. It's available to anyone in a DMA whos CBS is owned "O&O" by CBS. The list is on E* website. KTVT is a CBS (Viacom) O&O in Dallas (I know it doesn't help you folks in Beaumont). It's the NYC feed or the LA feed, but legal to O&O markets (unless another CBS is at least grade B to your location - even if it's not in your DMA).
  5. n0qcu

    n0qcu Legend/Supporter DBSTalk Gold Club

    Mar 23, 2002
    YES, but its only LOCAL to NY/LA - two markets
  6. Michael P

    Michael P Hall Of Fame

    Oct 27, 2004
    But who cares. Unless your local station is doing the news in HD (like the FOX O&O here in Cleveland) you are not missing anything. Watch your CBS local in SD for news and NY/LA for the HD network content.
  7. Feb 5, 2005 #227 of 236

    William_K_F Legend

    Apr 20, 2002
    So now with the SHVERA letter, we are forced to choose between keeping grandfathering of distant networks versus keep guide info for our 921? Do you think dish will reconsider forcing us to subscribe since we can't if we want the distant nets?
  8. Feb 5, 2005 #228 of 236

    William_K_F Legend

    Apr 20, 2002
    I'm talking on the phone with Dish HD tech support and the CSR says that if the locals are streaming info on what they are broadcasting, it will show up in the guide.

    Is this true? I get no guide info now that my dish locals are gone and I get the San Francisco OTA, there are many, I would think at least one of them would send the info. My guess is that Dish 921 doesn't decode it and this claim by Dish is false.
  9. Feb 5, 2005 #229 of 236

    gpflepsen Guest

    I believe it to be false.
  10. Feb 6, 2005 #230 of 236

    Eagles Godfather/Supporter DBSTalk Gold Club

    Dec 31, 2003
    More like uninformed CSR. This seems to be the case with most Dish CSR's and advanced techs when it comes to the 921. What's even more fustrating to me is that some of them actually believe they know what they are talking about when their info is clearly wrong. DBSTALK should be required reading for "All" Dish CSR's :lol:
  11. madbrain

    madbrain Legend

    Dec 10, 2004
    Many HD channels broadcast program information in the bay area. I know, because I have another HD OTA tuner, a Samsung SIR-T165, and it shows guide information for them.

    I don't subscribe to the Dish locals. On the 921, those same OTA channels always show up with "no information available" .
  12. boylehome

    boylehome Hall Of Fame/Supporter

    Jul 16, 2004
    I do subscribe to the Dish locals. I have noticed that there are frequently EGP data entries that say, "no information available." This makes me believe that it is a problem at the dish end since you do get the data through an unrelated tuner. So I'm paying for information that isn't there. Thanks for the info.

  13. ntexasdude

    ntexasdude Hall Of Fame

    Jan 23, 2005
    gboot sent an inquiry about all this to the FCC on Dec 14th and posted a reply on Dec 27th. They basically told him it wasn't their problem but thanks for inquiring.

    I was reading through most of the 10 pages of postings about this subject and thought maybe this is something the FTC (Federal Trade Commission) would be interested in. Has anybody submitted a formal complaint to them? It does seem grossly unfair for some of the posters in this thread. I also wonder if maybe the national BBB could help. www.bbb.org

    I wasn't really too worried about all this until I read the posts and then I kinda got mad too and started wondering just what kind of company I have signed up with?

    Just wondering

  14. xsailor

    xsailor Cool Member/Supporter

    Nov 9, 2004
    I just sent an email for the upcoming Tech Chat requesting that this "problem" be fixed. I recommend everyone do the same and maybe, just maybe, they will address the issue on the chat.
  15. Kagato

    Kagato Godfather

    Jul 1, 2002
    The FTC Act does mandate that companies provide products as stated in their marketing materials. The FTC is noted as being on the war path about holding companies to task to the FTC Act. Charlie is not likely to get a shield from the administration as other companies may, as E* and Charlie isn't exactly republican material.

    The problem is,does a Charlie Chat, or Tech Chat count as marketing material? Did you buy something based on it?

    That also being said, E*, in my opinion, is in violation of the FTC Act when it comes to Dishwire. Anyone who purchased a 921 before E* changed marketing materials could most likely file with the FTC. Given enough complaints, E* would likely lose. I know I still have a copy of the original 921 doc I used in order to determine if I'd purchase or not.
  16. boylehome

    boylehome Hall Of Fame/Supporter

    Jul 16, 2004
    I think there should be a law that if the local networks affiliates don't provide the networks HD programming, then the Satellite/Cable folks should be required to carry these networks and provide their HD programming to those who don't get it. Seems like something about the latest legislation kinda covers this. What was it the White Area or White Zone?

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