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OTA Timers - not firing and not showing in Daily schedule

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by PittsbuRgh R, Mar 19, 2009.

  1. Jun 2, 2009 #61 of 177
    TubaSaxT

    TubaSaxT Mentor

    44
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    Jul 15, 2006
    Glad to hear it is being acknowledged. :) I sent an email to tech support detailing the problem. I got the standard "try all these things" reply, I did them anyway even though I had already done all of them. I sent a note back this afternoon explaining the problem still exists. No reply yet.
     
  2. Jun 3, 2009 #62 of 177
    cdub998

    cdub998 Legend

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    Aug 16, 2006
    Your best bet is to do a live chat with them. Thats what I did. then I explained what was happening and what I did to troubleshoot.
     
  3. Jun 5, 2009 #63 of 177
    charlesrshell

    charlesrshell AllStar

    104
    0
    Feb 24, 2008
    O'Fallon,...
    TubaSaxT, I have my 129 disconnected and 61.5 connected in its place on the DPP44 switch. Receiving HD locals thru 118 and SD locals thru 110. I am having trouble with OTA channels not setting for "New" and "All" for ABC, CBS, and NBC. Five other OTA channels are working OK. This problem started around 26 May on three of my DVRs. Dish engineering is suppose to have some kinda answer for me by June 12th. I will post here what they have to say.
     
  4. Jun 6, 2009 #64 of 177
    Apure

    Apure New Member

    5
    0
    Jan 23, 2003
    It appears that the issue is related to the remote access grid. My OTA timers started disappearing as soon as I signed up for remote access. I just checked the grid and sure enough the missing timers are for the channels missing on the remote access grid: 003-01, 006-01, 007-01 and 042-01

    This is for the Omaha area.
     
  5. Jun 7, 2009 #65 of 177
    moman19

    moman19 Icon

    710
    1
    Oct 22, 2004
    This happenned to me this morning. I've been recording CBS Sunday Morning OTA for many years. This morning's show was nowhere to be found, even though the Timer is still present. I see no record of the event being recorded or skipped. In fact, next week's show is not even scheduled. This is quite odd. I noticed that today's event is in HD, which may be a first. It's always been in SD. Perhaps this is a clue. But I see no reason why an OTA show in SD that has a current timer should no longer record due to a mere resolution increase. Same time and channel. I touched nothing.
     
  6. Jun 7, 2009 #66 of 177
    phrelin

    phrelin Hall Of Fame DBSTalk Club

    15,103
    329
    Jan 18, 2007
    Northern...
    Sunday Morning went HD with the annual "By Design" episode a couple of weeks ago. So it's doubtful that had anything to do with it unless your local didn't carry it that way until today.
     
  7. Jun 7, 2009 #67 of 177
    TubaSaxT

    TubaSaxT Mentor

    44
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    Jul 15, 2006
    There's another in St. Louis. Is that 3 or 4 of us now? Be sure to send tech support an email. :)
     
  8. Jun 7, 2009 #68 of 177
    bbomar

    bbomar Legend

    228
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    Oct 18, 2004
    As I mentioned before, this is not a new problem. It existed in Nashville, Dallas, and Minneapolis as long ago as last October. This OTA timer issue only happens with channels that have a satellite HD counterpart, which happens to be FOX, NBC, ABC, and CBS in Nashville. Any other OTA channel does not have a problem, even if there is an SD satellite equivalent. I also get the FOX, NBC, ABC, and CBS network channels OTA from Huntsville AL which is outside my DMA. However, they have satellite guide data since they are carried (but not in HD), even though I can't subscribe (outside DMA). So, I keep my antenna pointed at Huntsville and record these channels OTA and all timers work. The only way to record OTA from the Nashville channels, once this problem surfaced, is to use weekly timers. And, the Nashville HD channels are on 129.
     
  9. Jun 7, 2009 #69 of 177
    Apure

    Apure New Member

    5
    0
    Jan 23, 2003
    In my case, the issue manifested once I registered my receivers for remote access. And as I explained earlier, it only affects the channels not listed on the guide at the remote access web site.
     
  10. Jun 8, 2009 #70 of 177
    moman19

    moman19 Icon

    710
    1
    Oct 22, 2004
    I wonder if this might be related to the fact that the St. Louis DMA moved last week from 118 to 129. While this is a rather weak argument, it is a change nevertheless. I deleted the OTA timer and immediately created a new one. Next Sunday's episode is now scheduled to record. This is odd since I was unable to get it to record with the previous timer, which has worked for years! Again, this is the OTA shannel, so one would think the satellite counterpart, regardless of which bird it's coming from, would matter. But the old timer seems to have magically expired.
     
  11. Jun 8, 2009 #71 of 177
    charlesrshell

    charlesrshell AllStar

    104
    0
    Feb 24, 2008
    O'Fallon,...
    I am having the same problem in the St. Louis DMA. Still pulling in HD locals from 118 since I have 129 disconnected. Problem started around 26 May only on OTA CBS, ABC, and NBC when I set the timers to All, New, and Once. Daily and Weekly seem to work OK. All other OTA channels are working OK. I have to call Dish tech support back on 12 June to find out what their answer is to the problem. It sure has been a pain since I use OTA timers for bunches of channels on the weekend.
     
  12. Jun 8, 2009 #72 of 177
    cdub998

    cdub998 Legend

    149
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    Aug 16, 2006
    The tech told me that would have nothing to do with it (for what thats worth.)
     
  13. Jun 8, 2009 #73 of 177
    moman19

    moman19 Icon

    710
    1
    Oct 22, 2004
    My old and my new timer (for CBS Sunday Morning) were both set for OTA and Weekly. But the old one refused to add next week's show to the to-do list. The new timer (at lower priority) added it immediately. This is strange indeed. I think I'll simply delete and then recreate all OTA timers to see what happens. Something had to change, but no one seems to know what that something might be. There was no recent software update.

    I find it odd that you would disconnect 129 other than to prove a point. That's where much of your HD programming originates. I have the CBS show set to OTA due to conflicts with other events at that time time. As a real news junkie, I record all the Talking Head shows. Sunday morning is a ripe time.
     
  14. Jun 9, 2009 #74 of 177
    charlesrshell

    charlesrshell AllStar

    104
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    Feb 24, 2008
    O'Fallon,...
    The reason I have 129 disconnected is because Dish does not have a five satellite switch. When I joined Dish in September 2007 the St Louis DMA required the 1000+ (110, 119, 118, 129) dish. The Pentagon Channel (9405) that I like to watch comes in on 61.5. So, I have a second 500 dish for that bird. There was no need to run with 129 so I have it disconnected. The only thing I lost was one HD sports channel. Now it appears that the HD local channels for St Louis comes in on 129 and 61.5 so I guess I don't need 118 any more. I am not sure which dish installs now for the St Louis DMA. Does anyone know?
     
  15. Jun 9, 2009 #75 of 177
    moman19

    moman19 Icon

    710
    1
    Oct 22, 2004
    I would guess that the first choice would be 110, 119 and 129 as they can be seen with a single dish and includes the HD Sports channel (is it FSMW?).
     
  16. Jun 9, 2009 #76 of 177
    TubaSaxT

    TubaSaxT Mentor

    44
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    Jul 15, 2006
    I got installed at my new place 6 weeks ago with a 1000+, but that was before the locals were added to 129. I would assume if you don't need international, new installs would get a 1000.2.

    I kept my old 1000.2 from Tulsa, in case I ever wanted to take it on the road. It seems that it might be more use now. :)

    Are your guys' newly created OTA timers still there?
     
  17. Jun 9, 2009 #77 of 177
    moman19

    moman19 Icon

    710
    1
    Oct 22, 2004
    New Observation: All my previous posts are in regards to my Vip622. I also have a Vip722 in the family room and both DVRs have similar timers. In fact, the 722 also has a CBS Sunday Morning via OTA timer. However, unlike the 622, that timer has not failed. Same firmware, programmed the same way, etc. This makes no sense. Good luck nailing down this bug.......
     
  18. Jun 13, 2009 #78 of 177
    charlesrshell

    charlesrshell AllStar

    104
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    Feb 24, 2008
    O'Fallon,...
    Talked to Dish today. No engineering answers has been annotated in my account. He said to check back in 72 hours.
     
  19. Jun 22, 2009 #79 of 177
    girdnerg

    girdnerg AllStar

    95
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    May 17, 2007
    Did anyone every get a fix for this problem? After the DTV switch, my 722k started acting the same.
     
  20. Jun 22, 2009 #80 of 177
    charlesrshell

    charlesrshell AllStar

    104
    0
    Feb 24, 2008
    O'Fallon,...
    I called on 20 June. Still nothing annotated in my account. She is going to re-submit the problem to engineers again and for me to check back in 72 hours. This is unbelievable. It makes the 722k useless for me.
     

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