OK Got the GenieGo to boot up again.The app on my iphone and my son's vista pc can watch the list. (still pausing a bit) Well my pc HP Pavilion G7-1310us (6 gigs ram 600 HD, win 7) GenieGo app will not work any longer. The app has been uninstalled, reinstalled, deleted, re-downloaded. nothing works. Narrowed down the pausing to the dvr they stream from. If they stream from Genie HDDvr44, they play on my computers, iphone via GenieGo fine (except my HP which the app is not working currently) When I stream from my HD DVR HR20-700 it pauses on my other tv's (via whole home) and pauses on the apps on my pc's and iphone. When I stream from my HR24, it plays fine on the (whole home) other tv's but pauses on the pc's and iphone. When I stream from the main Genie (whole home) it plays fine on all tv's. Also the main Genie streams and plays fine without pausing on my iphone and pc's. There is an issue with hardware here. They are sending me a new DVR to replace the HR20, but I don't think that's the problem. I still also don't know why I can't get the app to see the GenieGo on my HP pavilion. It worked for two weeks then stopped two days ago for no reason. HELP! PS: Not to mention my original post that "the out of home access", is still not working!