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Panasonic Viera Link Stopped Working

Discussion in 'Home Theater Audio' started by dvivino, Mar 13, 2014.

  1. dvivino

    dvivino New Member

    Apr 2, 2011
    I have a Panasonic LED TV (1 yr old) and a Panasonic PT760 Home Theater. Both have Viera Link and they were both working fine. Also have DirecTV. I could turn on the DirecTV box and the TV and home theater would turn on fine. DirecTV remote controls HThtr sound/mute.
    One day a couple weeks ago the home theater stopped turning on. Now it has to be turned on/off with its own remote. I've tried everything but no joy. I can turn it on manually with its own remote and it works OK, and sees the TV. But volume/mute can only be controlled by its own remote. Pain in the rear. I've tried resetting both the TV and HThtr back to factory defaults. Still nothing. I suspect the TV downloaded a firmware update and that caused the problem.
    DirecTV HDMI out to TV HDMI #1
    Home Thtr HDMI to TV HDMI #2 (ARC)
    TV to Home Thtr Digital D-IN cable (toslink?)

    Both TV and HThtr indicate Viera Link is ON
    Any suggestions? Is the PT760 too old?
  2. Steve

    Steve Well-Known Member

    Aug 22, 2006
    Make sure Viera Link settings didn't default back to "TV" from "Home Theater". Mine occasionally resets back, and I'm not sure why. If you have a Panny "smart display", go to Apps, and select Viera Link from that screen.

    I'm guessing your DirecTV remote was never controlling the AVR volume or on/off. Viera Link was handling everything.

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