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People that had Direct and switched to Dish Please!

Discussion in 'General DISH™ Discussion' started by MadScientist, Jan 19, 2012.

  1. Jan 21, 2012 #41 of 143
    Guardian

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    +1
     
  2. Jan 21, 2012 #42 of 143
    Lazy Senior

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    What is not in the rules???? What are you talking about? I just told you I have had DTV 3 different times and Dish 2 different times. I got promos ALL 5 times. I used my real name and address and I have not tried to hide the fact I had been a previous customer. In fact I tell them up front that I have had their service before. They do not care, I get the promos with absolutely NO problem. Being told something on a forum means nothing. It is not fact. Do not believe everything on the Internet.

    I have not been with DTV for 2 years. EVERY month since I left them, they send me an advertisement thru snail mail begging me to come back. They offer the same promos as they give the so called new customers. In one offer they said they would pay up to $200 of my ETF. Does this sound like they are not going to give me new customer promos?? DTV wants me back and are more than willing to take me back as a new customer.

    I can get the new customer promos. I do not lie, cheat, commit fraud or break any rules I am aware of.

    Remember I have already done it FIVE times..
     
  3. Jan 21, 2012 #43 of 143
    Lazy Senior

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    Google Logitech Harmony Remote and you will understand why I do not worry about "training the wife" on a new system/remote... :lol:
     
  4. Jan 21, 2012 #44 of 143
    Lazy Senior

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    I have always been gone for at least 2 years. Both companies have treated me as a "new customer" even tho I had previous service(s) with them.

    I have never had problems getting a new customer promo. Both companies know that I pay my bill on time and except for churning, I am a good customer at $100 a month. They probably put me on their "preferred new customer list". :lol:
     
  5. Jan 21, 2012 #45 of 143
    ASAOG

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    Roofers replaced the dish, but alignment was out. I was told since roofers removed and replaced the dish, it was not covered. If a strong gust of wind had knocked it out of whack, it probably would have been covered. After 20 yrs with DTV, I guess I may have expected more. I guess I expected too much from their customer loyalty.
     
  6. Jan 21, 2012 #46 of 143
    Lazy Senior

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    The problem is probably your TV and the way it is handling HDMI.

    I have Dish, HBO and use HDMI on 2 different Dish HD DVRs and TVs without any problem. On my main TV the HDMI goes thru a home theater receiver and then to the TV.
     
  7. Jan 21, 2012 #47 of 143
    tampa8

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    Please read my posts carefully. I was very clear. Switching if that is what you want to do is fine. What you want, the new subscriber promotions every two years is not part of the rules. I was using the analogy/terminology of the poster. In no post did I say you were doing something wrong, I said the opposite.
    I did get an email from an installer from the other site, who reads posts here, who agrees Dish does not usually allow someone a new subscriber promotion coming back in two years. If you are getting it, I believe you, but many will not. He said an exception at times is someone who still has the correct Dish installed, and owns their receiver. He has seen those people come back and get a discount, though not necessarily the new subscriber discount.

    And not aimed at you per se, but I think Dish would do well to stop the practice of giving a discount to a returning customer after only two years if they do it for some.
     
  8. Jan 21, 2012 #48 of 143
    Lazy Senior

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    The first time I was with Dish was around 2004-2006. I left them and went back to DTV for the 3rd time. When my 2 year contract ended with DTV, I got them to upgrade me to all HD. Which made me recommit for another 2 years. So I was with DTV 4 years and then went back to Dish in 2010. When/If I go back to DTV in March, it will be for the 4th different time. I was one of the the original subs for Directv in the mid 90's when they first started.

    There seems to be a misconception that DTV/Dish loses money if the sub does not stay longer than the 2 years. This is not the case. They could not stay in business long with a model like that. These companies make $$$ on everyone. Yes, they do make less profit on someone like me who does not care where the programming comes from and is more interested in his costs vs DTV/DISH costs. :)

    I look at it like buying a new or used car. Some people are happy to pay full price. Others will just take a couple thousand $ discount and be happy. Other hardcore customers do their homework and pay bottom dollar.

    They all get the same car but the hardcore customers ends up with a lot more cash in his pocket... :lol:
     
  9. Jan 21, 2012 #49 of 143
    tampa8

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    I can't disagree with that! :)
     
  10. Jan 21, 2012 #50 of 143
    MadScientist

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    I agree! This is something they should do!



    Personally I think a better approach from both would be some sort of discount structure based on continuous years with them. That way you get something and you know what that something is. But both D* and E* will dicker on the phone for various things, like package discounts, premium deals, 'free for awhile' deals and so forth. Those are nice and I'm sure they help in retention, but they mostly depend on word of mouth here and other places, or a call to the CSR with that mixed bag of responses we see all the time. It is that uncertainty that makes swapping oft times look better than it might be.
     
  11. Jan 21, 2012 #51 of 143
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    How do you know so much about Hopper and Joey?
     
  12. Jan 22, 2012 #52 of 143
    Slamminc11

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    he didn't say anything that isn't public knowledge. Discussions on the hopper have been out since before CES and over at satguys there is even a video showing how the thing works from the Dish booth.
     
  13. Jan 22, 2012 #53 of 143
    Lazy Senior

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    FWIW:

    For all those that think they can not get new promos when you have been a previous customer, here is a chat dialog I just had with Directv on their promo website.

    ..............................................................................................
    You: I used to be a Directv customer and 2 years ago switched to Dish. I like Directv better, Can I can come back as a new Directv customer?
    James: We appreciate you considering DIRECTV, the #1 satellite provider, for your household.
    James: I would be happy to assist you with our products and services.
    James: Sure, you can get new service.
    You: Are the new customer promos valid for me since I was a previous customer 2 years ago?
    James: You can avail new promotions.
    James: Is there a particular package you have in mind?
    ........................................................................................................

    I can save quite a bit of money switching back to Directv, Also I get brand new equipment of my choosing. If I switch it will be the 4th different time I have gotten new customer promos from Directv.......

    I do plan on letting Dish have a crack at a new 2 year contract with me. I doubt they can/will save me as much $$$ over a Directv new customer promo contract.

    It is all about money, my money.... ;)
     
  14. Jan 22, 2012 #54 of 143
    Laxguy

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    Winters,...
    I am in awe.
     
  15. Jan 22, 2012 #55 of 143
    Laxguy

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    Winters,...
    I am asking about the speed comparisons. Are you asserting his info comes from videos? Or 'discusssions'? I was hoping for something concrete.
     
  16. Jan 22, 2012 #56 of 143
    Laxguy

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    Winters,...
    Er, yes, so it seems. I've not seen such unabashed crowing over such selfish manipulation before here! (That was the awe part.)

    You do understand that the costs you cause to all the rest of Dish and DIRECTV® customers is real, no?
     
  17. Jan 22, 2012 #57 of 143
    inazsully

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    To the folks that have made numerous switches between the two companies. Have you actually seen a difference in PQ favoring either company? My biggest deterrent to switching providers is that my external hard drive with Dish is via USB and Directv requires a eSATA connection making Directv incompatible with my existing EHD. Plus with a Directv/EHD combination you lose the DVR's internal hard drive capacity. Seems like a big and unnecessary waste of what should be available recording space.
     
  18. Jan 22, 2012 #58 of 143
    Lazy Senior

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    2 years ago when I switched to Dish my contract with DTV had 2 weeks left. I ended up having both services for 2 weeks. I had read that DTV had better HD picture quality than Dish. I had also read about Dish having HD lite.

    I made numerous comparisons between the 2 services on many different channels. This was done with a HDMI connection to a high end Samsung 46" LCD tv. Doing quick A/B tests I could see only a very slight advantage to DTV. Without doing the quick A/B tests I could not detect any difference. In other words in a blind test I could not tell whether I was watching Dish or DTV.

    I also noticed that Dish has a better SD picture VS Directv SD.

    IMO the superior HD PQ that DirectTV fans brag about is vastly exaggerated...
     
  19. Jan 22, 2012 #59 of 143
    Lazy Senior

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    You need to understand that I do not care how much YOU have to pay for TV service. I care only about how much I have to pay!
     
  20. Jan 22, 2012 #60 of 143
    Laxguy

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    Winters,...
    Even if the connections were compatible, (and many HD cases are fitted with multiple ports) making a switch from either to the other would make you lose what's on the external. With DIRECTV® you cannot switch the external to a different DVR.

    I do wish DIRECTV® would change its system to be more like that of Dish.
     

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