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Picture and Audio drop-outs?

Discussion in 'DISH™ High Definition Discussion' started by Lincoln6Echo, Jul 21, 2010.

  1. Paul Secic

    Paul Secic Hall Of Fame

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    Yeah I had a little trouble last night. Do you know what's going on?
     
  2. lparsons21

    lparsons21 Hall Of Fame

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    Herrin, IL
    I saw that on SyFy last night too. Seems there are some glitches randomly showing up a bit these days.
     
  3. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Kittrell, NC
    No clue, but it definitely is not on our (receivers or switches or dishes) end, since it is being seen by a lot of users all over the country.

    Today is one of the worst days... At one point earlier today MAX-W was a black screen without audio, Syfy was frozen, and USA was frozen as well.

    Everything came back at some point... but I'm still seeing periodic glitching.

    It has to either be a problem at the uplink facility OR the original transmissions that Dish is receiving to re-transmit.

    I haven't heard if DirecTV or cable customers are having these issues... so right now I'm leaning towards a Dish-specific issue.
     
  4. Jim5506

    Jim5506 Hall Of Fame

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    I must not be watching enough TV, I've seen no audio or video dropouts at all.

    Maybe I watch the wrong channels.
     
  5. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Northern...
    I'm wondering the same myself. It seems like I watch enough Syfy and TNT that I'd be affected. It'd be a first for me to not see dropouts others are reporting so I guess I'll knock on wood and thank my lucky stars.
     
  6. Grandude

    Grandude RichardParker II

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    I'm not seeing anything much to complain about lately, but I did have the severe drop-out problem while watching FoxNews ch 205HD on the 21st.

    I'm content that that problem has been fixed and believe the current reported problems are just random interruptions for one reason or another.
     
  7. inazsully

    inazsully Icon

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    If you watched the latest "Closer" you would have seen the extreme drop out and yet I watched a re-run and it was perfect. Go figure.
     
  8. Nashcat

    Nashcat Legend

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    Nashville, TN
    Back on the 21st when this thread was started I sent a note to Quality Assurance, basically echoing what I had written and read here. Btw, my stutter/ dropout problem stopped on the 22nd.

    Finally, today I received a reply:


     
  9. TulsaOK

    TulsaOK New Member

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    I've reported several things to them and they are always quick to reply and usually resolve the problem. Very impressive customer service.
     
  10. phrelin

    phrelin Hall Of Fame DBSTalk Club

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    Northern...
    I've watched every "Closer" since the season started and had no dropouts which puzzles me as I think have suffered through every kind of feed glitch on HD channels over the past few years. Go figure.:grin:
     
  11. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    I was starting to think it could be satellite specific... I wonder if those who weren't having problems might have been on eastern arc?
     
  12. inazsully

    inazsully Icon

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    Nope, I'm in Phoenix. I watch TNT a lot and I'll be more precise as to time and show next time. But then again, it sounds like they may have fixed the problem.
     
  13. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Kittrell, NC
    But you said you were having the problem... and you are on 110/119/129, right?

    I was asking if perhaps those who said they didn't see the problem might be on eastern arc.

    I am on 110/119/129 and I definitely have been seeing the problem on various channels. It sounded to me like you also, for example, are seeing the problem and also on 110/119/129.
     
  14. larrysano

    larrysano Mentor

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    I've been getting a lot of picture dropouts recently. Various HD channels are affected, TBS, TNT, HGTV, etc. Even my HD locals don't show up, but I can hear everything. My OTA locals still work fine though. It's very strange. I live in Ohio btw.
     
  15. FarmerBob

    FarmerBob Godfather

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    I have been having more picture freezes with audio skipping lately and since this first started a long while ago I have been watching which satellite the programming was coming off of or if it was an HD or SD channel to see if there was a pattern or my dish was out of alignment. In the beginning it was mostly off 129 and I have issues with 129 which a Field Supervisor said was natural with my DISH installed and will no longer touch my dishes setup. But now seems to be bird independent with less issues with 129.
     

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