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Picture Break-Up on HD Channels

Discussion in 'DIRECTV DVR with TiVo Discussion' started by HappyTheManFan, Oct 5, 2012.

  1. HappyTheManFan

    HappyTheManFan Cool Member

    14
    0
    Feb 23, 2010
    I had my THR-22 installed two weeks ago with a new Slim Line 3 dish and the B-band adapters since we are still using a lot of legacy equipment and don't have SWM. This is the first time we have had HD service, but we assumed that HD was a mature product and wouldn't give us any problems. I guess we were wrong.

    Every show we record in HD starts breaking up at approximately 5 minutes into the show. The pixilation lasts about 3-4 minutes then goes away for the rest of the recording. It doesn't matter what channel, what time of day, or what the weather is like. Every show follows this pattern down to the minute. SD records flawlessly on all channels.

    Any ideas what might be wrong?

    Thanks.
     
  2. jimmie57

    jimmie57 Hall Of Fame

    7,531
    435
    Jun 26, 2010
    Texas City, TX
    You should call them and have them come back to fix your problem. It definitely should not be doing that. You have a 90 warranty after installation / upgrade that costs you zero.
     
  3. codespy

    codespy Go Pack Go!! DBSTalk Club

    1,132
    50
    Mar 29, 2006
    Wisconsin
    Jimmie's right.....call and complain and have them make it right. I have never had issues like these with the THR22.
     

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