1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Playback failed. No audio/video data packets received from server?

Discussion in 'DIRECTV Connected Home' started by Hubie01, Aug 6, 2010.

  1. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    It's hard to say why it's changed, but it may have been marginal and finally just gotten slightly worse.
    The PI has a DC block, which I posted about above and it doesn't always work well for the RF if it's too close to either the SWiM or a DECA.
    Either a splitter or a longer coax should make a difference, if you can't simply relocate the PI farther away, at maybe another location.
     
  2. bjamin82

    bjamin82 Godfather

    374
    0
    Sep 4, 2007
    Colorado...
    Interesting... Anyways I just added the splitter per your picture... Took a few minutes for the network to come back but when it did I tried a recording on the dvr and it's still broken
     
  3. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    Well this not nice.
    Since you have a 24, you can run some tests of the DECA networking.

    On the front panel of the 24, press the guide button and the right arrow [both] and when you get it working [may take a few tries] you'll see a menu with "coax" on the left. Select it and the first test will show the loss to each other DECA [node].
    Then there is a Phy Mesh test that shows the mesh rates between all nodes.
    It would help to post pictures of these results.

    Should look like:

    [​IMG]

    [​IMG]
     
  4. Garyunc

    Garyunc Godfather

    313
    0
    Oct 7, 2006
    Have you guys ever heard of this occurring for 1 channel on 1 night? I have 4 recordings from ABC on Wed night that can not be played back from any other receiver in the house but are fine on the HR24 they were recorded on. Other shows from the HR24 can be viewed with no issues including other abc shows.

    Oh and I have rebooted the HR24 but not twice in a row. Should I try that?
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    a "double reboot" is to flush the guide data, so I doubt this would make any difference.
    I haven't found a recording that won't play through MRV. :shrug:
     
  6. bjamin82

    bjamin82 Godfather

    374
    0
    Sep 4, 2007
    Colorado...
    Here is what I got

    IMG_8158_1.jpg

    IMG_8159_1.jpg

    IMG_8160_1.jpg
     
  7. bjamin82

    bjamin82 Godfather

    374
    0
    Sep 4, 2007
    Colorado...
    On another note, how do you, if you can, change the friendly name?
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    The friendly name is setup in the receiver's whole home menu, but this doesn't always show up on the DECA screen.

    The tests don't look that bad [as in they're good "enough"].
     
  9. mark40511

    mark40511 Legend

    199
    4
    Jul 18, 2008
    Lexington KY

    Same thing here. My Hr21 recorded "Fear Factor" one local NBC HD(2 episodes) a week apart in the living room. This buffering problem occurred with me trying to watch in on the HR21 in the bedroom, and it was both episodes. But this didn't happen with any of the other HD shows recorded.....then I rebooted both receivers & everything has been OK.......I wondered to myself why it was just that one channel, then I read your post & you had a similar problem.
     
  10. bjamin82

    bjamin82 Godfather

    374
    0
    Sep 4, 2007
    Colorado...
    As an update everything is working now except for two shows on that DVR that won't stream but all the recordings are working. The two shows in question play fine on that receiver... Weird ... Might be time for a protection plan replacement of that box.
     
  11. Joke

    Joke Cool Member

    23
    0
    Jun 15, 2011
    Huh, this is almost exactly the same problem I just had. I have three HR-24s (Living room, bed room, and office). The bed room unit seems to be the problem -- it can play recordings from any of the three boxes, but the living room and office couldn't play recordings from the bed room (got the error message from the thread title). The living room and office could, however, play recordings from each other and themselves.

    I did a reboot from the settings menu on the bed room unit, and that fixed it (for now).

    The same problem happened 3 weeks ago, just before I was leaving town for Christmas. I think all I did to "fix" it that time was go to the bed room and watch a recording from the living room, and afterwards the living room was able to play bed room recordings. However, I was in a rush and might be misremembering -- I might've rebooted the bed room that time as well.
     
  12. mark40511

    mark40511 Legend

    199
    4
    Jul 18, 2008
    Lexington KY
    I wish I had kept those 2 episodes of fear factor to see if they played in the living room on the HR21 they were recorded on. I'm suspecting they would have played fine.....Hopefully it was just a glitch and the reboot was all that was needed
     
  13. mark40511

    mark40511 Legend

    199
    4
    Jul 18, 2008
    Lexington KY
    I just realized something. My bedroom HR21 is recording 2 things at once. The HD receiver in the office was watching a DVR recording from the HR 21 in the bedroom WHILE those 2 shows were recording. Meanwhile, I'm in the living room on the HR21 and all of the bedroom recordings showing on the list were displaying the red circle with the white line in the middle beside each. So if 2 shows are recording and one is being watched from that DVR, it can't be accessed. I didn't know this. I thought something was wrong until I realized that.
     
  14. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    what a DVR is or isn't recording has nothing to do with this, but each DVR [other than the HR34] can only stream one recording to another receiver at a time.
     
  15. mark40511

    mark40511 Legend

    199
    4
    Jul 18, 2008
    Lexington KY
    A DVR can only stream one recording at a time? Hmmm

    I thought we had streamed 2 recordings at a time before from the same DVR without an issue. Maybe not. I guess that's why I thought that it recording had something to do with it.
     
  16. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    The HR34 can stream three, while all the others can only stream one.
     
  17. mfeinstein

    mfeinstein Godfather

    339
    1
    Sep 1, 2007
    I recently started having the same problem. I have three DVRs (2 HR20s and 1 HR21) all networked via Ethernet. Has worked fine with MRV since the feature was originally rolled out. Then, two shows on one of the DVRs couldn't be streamed to either of the other two DVRs. These shows could be viewed just fine on the DVR where they were recorded.

    Now, a couple of weeks later, another 2 shows on the same DVR can not be streamed to either of the other DVRs, but also can be watched fine on the DVR where they were recorded. All the other shows on that DVR can be streamed just fine to both of the other DVRs.

    I have rebooted all of the DVRs, but the problem remains.
     
  18. jasonCbraatz

    jasonCbraatz New Member

    1
    0
    Feb 8, 2012
    i've been experiencing the playback failed issue, and what appears to happen is that the drive gets near full (or it thinks it's near full) and this is what's preventing the buffering to operate correctly. thus, while rebooting flushes a little bit, it's a short term fix. what i've found to correct the issue is to delete down (on the receiving receiver) to at least 15%+ free. after doing so, allow the box to do it's 'clean up,' garbage collection process -- which may take up to a few minutes or more to complete.
     
  19. krazyrs

    krazyrs Cool Member

    28
    0
    Sep 21, 2011
    i had 1 of my hr24s doing it the first week i had installed my HSP system in, so i had a good 90% + of space on it

    my fix was just unplugging all DVRs then the PI and letting it sit 2-3m and rebooting the entire system since RBR on the 1 receiver wasn't doing the trick
     
  20. xrism

    xrism New Member

    3
    0
    Dec 14, 2012
    Its just a loose cable. The 10 inch cable that goes from your HD-DVR to the little adapter box that has the ethernet cable and is attached to the cable from the wall. That small cable is loose. Tighten the end that attaches to the small adapter box. The part with the rubber sleave should be tight and not twist at all. After you tighten, you will see the power and th network light stay a solid green. Its good to tighten the same on all boxes.

    I was troubleshooting for hours, reboot, reset, manual IP programming. All it was was a loose cable. Goes to show that you have to do the basics before anything.
     

Share This Page